iiNet Outage in Arthurs Creek, Nillumbik, State of Victoria
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Some problems detected at iiNet
iiNet problems in the last 24 hours in Arthurs Creek, State of Victoria
April 18: Problems at iiNet
iiNet is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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E-mail
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Total Blackout
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Wi-fi
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Phone
iiNet Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent outage reports and issues originated from Melbourne.
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iiNet in Arthurs Creek, State of Victoria Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:-
Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria
@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
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Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria
@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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Kit McMahon (@kitmcmahon) reported from Melbourne, State of Victoria
Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?
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Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Jac Beecroft (@CultofJack) reported from Melbourne, State of Victoria
@Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.
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Daimo (@Daymeaux) reported from Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Duyen Ho (@duyenho) reported from Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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Duyen Ho (@duyenho) reported from Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria
@iiNet And it’s back down again...
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Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
baked beans (@beans1990) reported
@orlyjamie @iiNet @NBN_Australia It went like this: TPG buys iinet > "We wont change our service" > iinet service immediately goes to poo. NBN has always been munted.
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Karen Mae Castle (@Kazzzamatazzz) reported
Bit over the bad service @iinet 🙄 Long term customer thinking of changing.
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Beninjam (@PossumsAreJerks) reported
@NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.
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Michael Wilson (@mickjwilson) reported
@iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...
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Sammy (@OzSportsGuy) reported
@iiNet internet keeps dropping out every 5-10 mins in New Farm. Any chances of sorting your **** out?
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Michael Wilson (@mickjwilson) reported
How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet
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Beninjam (@PossumsAreJerks) reported
@NBN_Australia You’re joking, right? It is @NBN_Australia who are causing the connection issues - not our home infrastructure or @iiNet. You need to not schedule works during normal work hours.
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Joel Driscoll (@jdriscoll80) reported
@iiNet service continually dropping out several times a day. Happened 3 times already today in Thornbury 3071.
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Beninjam (@PossumsAreJerks) reported
@oldgreynurse @iiNet I don’t blame iiNet - this issue is with @NBN_Australia scheduling their ‘upgrades’ during the working day. We have a HFC connection that dies every time it rains, and now they cut us off when we need it for more than just Netflix.
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Dr. Simon Antony Roberts (@EmpressJX) reported
last time this is a smuggling contraband and fixing it up and dusting it down correctly with all T crossed and i dotted @iiNet