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iiNet

iiNet outages and service status in Ballarat North, Victoria

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  • iiNet generated 0 outage signals in the last 24 hours around Ballarat North, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Ballarat North, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Ballarat North, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Ballarat North, Victoria

Latest outage, problems and issue reports in Ballarat North and nearby locations:

  • Holdingtheball
    Trent Bursill (@Holdingtheball) reported from Ballarat North, Victoria

    @iiNet Hi. Is there currently an issue with NBN in Lucas? Impossibly slow speeds at the moment...

  • hhgttg69
    Peter Boyle 🇺🇦 (@hhgttg69) reported from Ballarat North, Victoria

    Hey @iinet my desktop internet is down (3355)

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • gReb3l
    Greg Bell (@gReb3l) reported

    Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

  • jimmyjbt
    jimmy jbt (@jimmyjbt) reported

    @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

  • numloxx
    Carsten Bauer (@numloxx) reported

    Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.

  • Chapuller_Baris
    Baris Bektas (@Chapuller_Baris) reported

    @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

  • Books4566
    Books (@Books4566) reported

    As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability