iiNet outages and service status in Ballarat North, Victoria

Problems in the last 24 hours in Ballarat North, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Ballarat North, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Ballarat North, Victoria

Latest outage, problems and issue reports in Ballarat North and nearby locations:

• 
  Peter Boyle 🇺🇦 (@hhgttg69) reported 10 minutes ago from Ballarat North, Victoria

  Hey @iinet my desktop internet is down (3355)

• 
  Trent Bursill (@Holdingtheball) reported 15 minutes ago from Ballarat North, Victoria

  @iiNet Hi. Is there currently an issue with NBN in Lucas? Impossibly slow speeds at the moment...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillianA 🌺 (@_IndianPacific) reported 6 minutes ago

  @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

• 
  BrokenShadows (@Ohenoki) reported 7 minutes ago

  This for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...

• 
  AEB (@AEBayley) reported 8 minutes ago

  Bloody hell @iiNet still down...48hrs and counting 🤬

• 
  Stuart (@stueyissickofit) reported 9 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  Heather (@lollypopangel) reported 10 minutes ago

  @iiNet is actively blocking access and use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

• 
  Commander In Chief (@iamshaunbailey) reported 10 minutes ago

  Hello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS

• 
  NiceMemeBroxD (@Anothergamer00) reported 12 minutes ago

  @pduthie_au @iiNet @iiNet I'm having the same issue, and it's been going on for 5+ hours. Some help would be greatly appreciated.

• 
  Greg Bell (@gReb3l) reported 13 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Patrick Sedgley (@sedgley_patrick) reported 15 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  Dan Mill (@DanMillTraining) reported 16 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft