iiNet outages and service status in Ballarat North, Victoria

Problems in the last 24 hours in Ballarat North, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Ballarat North, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Ballarat North, Victoria

Latest outage, problems and issue reports in Ballarat North and nearby locations:

• 
  Trent Bursill (@Holdingtheball) reported 13 minutes ago from Ballarat North, Victoria

  @iiNet Hi. Is there currently an issue with NBN in Lucas? Impossibly slow speeds at the moment...

• 
  Peter Boyle 🇺🇦 (@hhgttg69) reported 33 minutes ago from Ballarat North, Victoria

  Hey @iinet my desktop internet is down (3355)

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Moulton (@AndyMoulton) reported 1 minute ago

  @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

• 
  @DouglasColquitt (@douglascolquitt) reported 4 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  Campbell Henderson (@campbehenderson) reported 5 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Charles Haig (@charles_haig01) reported 7 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Gary Young (@Gary_Young2) reported 13 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  Nick Carr (@NicksaCarr) reported 15 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Miriam Cosic (@miriamcosic) reported 17 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Toast (@VelZeNZ) reported 18 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Paul Duthie (@pduthie_au) reported 19 minutes ago

  @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

• 
  Paul Paino (@PainoPaul) reported 21 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??