iiNet outages and service status in Balliang East, Victoria

Problems in the last 24 hours in Balliang East, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balliang East, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Balliang East, Victoria

Latest outage, problems and issue reports in Balliang East and nearby locations:

• 
  Sporting Photos (@sportingphotos) reported 4 minutes ago from Long Forest, Victoria

  Been with @iiNet for 10 years, the unbelievable shit service I’m getting today over an issue has got me wanting to move from them for the first time. That’s right 10 years and they’re treating a loyal customer this way We stuck with them even when we went 2 months without service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Llama (@AustralienLlama) reported 4 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

• 
  Gary Bathgate (@BathgateGa3335) reported 4 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Greg Bell (@gReb3l) reported 5 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Manni D (@TheRealManniD) reported 5 minutes ago

  @iiNet Is ultra VDSL down in Torrens ACT?

• 
  Books (@Books4566) reported 12 minutes ago

  As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

• 
  jimmy jbt (@jimmyjbt) reported 14 minutes ago

  Had another call with @iiNet and got tild that "no one can help me".

• 
  Patrick Sedgley (@sedgley_patrick) reported 22 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  💧Maria Sofi (@mariasofi) reported 26 minutes ago

  @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

• 
  Birds Aren't Real (@LisaGlass200) reported 29 minutes ago

  @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

• 
  johnjet1 (@johnjet0) reported 29 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.