iiNet Outage Report in Caulfield, Glen Eira, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Caulfield, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Caulfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Caulfield, Glen Eira, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Caulfield, State of Victoria
Latest outage, problems and issue reports in Caulfield and nearby locations:
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Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Duyen Ho (@duyenho) reported from Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria
I'm over this bullshit again no internet. Come on iiNet fix my problem
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Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria
@iiNet And it’s back down again...
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Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Duyen Ho (@duyenho) reported from Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria
@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Wright (@charleshawa) reported
@iiNet I cannot log into webmail? Is there a problem with the email?
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Simon Keith (@KeithSjkeith) reported
@iiNet What a **** job your doing to fix and customer service and communications are just as bad
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David Hunter (@DavidHu64184621) reported
In the old days if a storm took out your modem you could buy a new one and reconnect straight away, nowadays you have to be home between December and May for an @NBN_Australia technician to come and plug the new one in for you. also keep paying your ISP (@iiNet) for the service
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ozshena (@ozshena) reported
@iiNet Given I just lost all internet access for over 30 minutes, I suggest that #iinet starts being honest about exactly what is going on. Your 'network status' on your homepage is telling us nothing relating to our current issues.
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Anne Holmes (@polyxena) reported
@iiNet Could we pls have an update about expected time for this outage to be ended? I am now receiving some emails v slowly but where are emails from Sat and Sun?
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Paul ewan (@Paule350) reported
@iiNet So emails back not working again today after some intermittent availability yesterday, Jen are you going to fix it properly? #iinetstilldown
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terrence (@Badgerdragon) reported
@ralphytown @iiNet Had a brief download of messages then nothing. Asking for password login but doesn’t respond.
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Ian McLean (@imclean557) reported
@iiNet It looks like the edge gateway's firewall rules were restored incorrectly by iiNet after the outage. I get an RPC timeout when I try to update or remove the problem rules. Or even update one rule.
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Mic Dover (@MicSKorea) reported
@iiNet This one event combined with the lack of communication has just scuttled all those years and $ spent on advertising. Some simple information such as if our e-mails are permanently lost or if they are pending ... just something basic like that would be of help.
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Amanda Ralph (@ralphytown) reported
.@acmadotgov how is it acceptable that @iiNet has a catastrophic service issue (now entering Day 5) and there is no update or advice on their website, social media and that they are ignoring customer requests for status update and service advice? #iinet #iinetstilldown