iiNet Outage Report in Colac, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Colac, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Colac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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mick
(@shouldandmust) reported
No callback from @iiNet so I called them and they told me there’s nothing that can do, nobody I can talk to, and I just have to wait and hope the issue gets resolved before someone calls me back tomorrow maybe
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mick
(@shouldandmust) reported
Currently on the phone with @iiNet who have disconnected my service for the third time in a year even though they told the ombudsman they had fixed the problem and it wouldn’t happen again
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Jimothy Gweedz
(@JimothyGweedz) reported
@iiNet Is it in your company mantra to make customer service as excruciating and poor as possible?
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Except every single person who calls me is saying something different. Maybe have a senior person look at everything and get in touch about what the actual answer is? Instead of ruining my weekend with rude and condescending staff telling me I'm wrong?
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mick
(@shouldandmust) reported
@iiNet Yeah no worries they told me they’ll call me back sometime in the next 24 hours, which can be loosely translated to @iinet won’t reconnect my internet until mid next week because 24 hours takes us into Friday and it’s an issue that takes at least two days to rectify
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Johnybhoy
(@Johnybhoy) reported
@iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.
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Jane Mills
(@whatjanesays) reported
Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
@NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.
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Luis Van Slageren
(@luisvsm) reported
@swordsnarrative @iiNet Upload speeds are so hit and miss too, I have 100/40 and it works out to anywhere between 20-35mbit. ISP says it's NBN's problem and NBN says there's nothing wrong