iiNet Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (66%)
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Wi-fi (13%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (4%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Wayne Murphy
(@waynecmurphy) reported
from
Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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ToniRawGazer
(@ToniRawGazer) reported
from
Melbourne, State of Victoria
I'm over this bullshit again no internet. Come on iiNet fix my problem
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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PolarK
(@Karina_Melbs) reported
from
Melbourne, State of Victoria
@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Jay Stevens ☠🦓
(@JayWarsAu) reported
from
Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet And it’s back down again...
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Daimo
(@Daymeaux) reported
from
Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Denis Charron
(@dccharron) reported
I hope this serious outage at @iiNet will be a wake-up call for management to implement a redundant strategy for mail hosting. To blame the hot weather for an outage is shameful on so many levels. Impact of this 24+ hour outage during a pandemic and Christmas holiday is serious.
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Magicistinna
(@Blue_Moon_It_Is) reported
So... boxing day sales are on and a number of sites want me to add the discount code from the email. @iinet how do I do that when YOUR email service has been down for more than 24 hours.
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet Poor form guys! You could have notified customers 24 hours ago when services first went down. Most things are readily forgiven with some communication. And you are a communication business!!
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Scaredycat
(@SamualWarngtm) reported
@iiNet any updates on the outage? Comms on how long it’s been going on? Anyone concerned that a hot day in one city had taken down the network across the country? No redundancy??
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Philip Johnson
(@pjohs1627) reported
@iiNet dont try to ring support its useless at the moment
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Sebastian
(@Sebasti75147061) reported
@iiNet how much longer do you think the outage will be?! Please don’t paste the same reply about ‘extreme weather’. Just want to know if it will be an hour/day/week so I can make other arrangements. Thanks.
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Rosalie Bent
(@RosalieBent) reported
@Nemspy @SinbadthePirat1 @iiNet so? what kind of professional ISP cant handle a few hot days? At worst, you shut down a few services to cool an overheated room but it doesn't explain... THE REST OF THE COUNTRY!
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Richo Snrub
(@whoisricho) reported
@iiNet is it just an email outage? I haven't had any internet connection for the past 24 hours.
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Doug H Nut
(@Hornso43) reported
@iiNet We haven’t had internet for 24 hours. Any help?
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CrazyMan
(@CrazyMa90086498) reported
@iiNet It’s about time you put out an official communication about the outage. If you did this 24 hours ago your customers wouldn’t be so irate. However, waiting a day before saying anything only opens you up to a flood of complaints to the TIO.