iiNet Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (75%)
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E-mail (8%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Cabot
(@KingPirateNinja) reported
@iiNet Any updates on the NBN outage in west Belconnen ACT?
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ash.
(@ash01) reported
@iiNet the internet over the last month in 3055 has been terrible. What has changed?
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Ian Dawes
(@Ian_Dawes) reported
@iinet Our NBN is running very slow. We are getting 2 to 4 Mbps instead of 50 Mbps. NBN Co aren’t showing an outage. We are at Newcastle West. Do you know what is happening? #iinet
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Lomandra
(@Lomandra) reported
@iiNet I rang iinet to switch providers last night but keep emails. 1 hour 25 mins, spoke to 4 people. Supposed to end on 15/3. Internet now out. No email access. Help!!
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eithne
(@eithne52) reported
Weeks of no #Internet connection. Even longer since complaint lodged with @iiNet . Weeks of @NBN_Australia and @iiNet pointing finger of blame at each other. Continually told report to be escalated. 20pages of #Iinet records documenting action/inaction/delaying. 10/1 - 16/2. 😡
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Save Public Schools From Private School Greed
(@savepubschools) reported
@fimail70 @iiNet Sadly, no. 32+ hrs and no closer to a fix. My business is bleeding. Tech = lovely but no clue RE cause/fix. Blamed modem - 99.9% sure it's not that (their internal TransACT team confirmed it's visible on WAN + has sync/IP allocated). My modem shows the same (no issue). 1 of 2
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"Game Dad" Matt 🛠🎮 Omi Oh My AI 📚🎓 Masters
(@GameDadMatt) reported
@iiNet Our internet is down. Power cycled the router with no luck. Logging into the router shows we have a DSL connection but DHCP is failing to connect. NBN and iiNet status shows no outages. What gives?
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The Aimless Tinkerer
(@RogueDoctor) reported
Midway through new @SeaOfThieves Adventure and my #FixedWireless internet drops. @NBN_Australia shows no issues in my area, @iiNet lists webmail and email major fault as of 18hrs ago.
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eithne
(@eithne52) reported
@iiNet Oh and btw, when asked for a new modem with 4G back up default if NBN line drops out, we were told 'No' ! Apparently only available to new customers. Apparently not available to us, (20year customers) whose internet connection inexplicably down. A ready solution n/a.
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🆉🅴🅽🅸🆃🅷 🆂🅴🅼
(@Zenith_SEM) reported
another broken appointment, another broken promise ... thanks again @iiNet ... the promised call to reschedule (after your techie didn't show) did not happen ... going from bad to worse it seems ?