iiNet outages and service status in Galston, New South Wales

Problems in the last 24 hours in Galston, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Galston, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@stueyissickofit) reported 21 seconds ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Lathaniel Sydney (@LathanielS5437) reported 9 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Heather (@lollypopangel) reported 10 minutes ago

  @iiNet fix the ISP. you are blocking @discord access. trying to access it through the application and through their website is being blocked by you,. this is the 2nd time in the last month.

• 
  worm (@breadsommelier) reported 13 minutes ago

  @iiNet whys my thang so slow cuh cmon $100 a month for this 😭

• 
  @DouglasColquitt (@douglascolquitt) reported 13 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 17 minutes ago

  @iiNet BizSupport total incompetence, billing us after service was cancelled.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 23 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Sela Star (@SelaStarr) reported 23 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

• 
  Heather (@lollypopangel) reported 25 minutes ago

  @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

• 
  redleafelf (@redleafelf) reported 26 minutes ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.