iiNet

iiNet Outage Report in Hall, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Hall, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Hall, Australian Capital Territory 12/28/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hall, Australian Capital Territory

Latest outage, problems and issue reports in Hall and nearby locations:

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • dougie_herd Dougie Herd (@dougie_herd) reported from Canberra, Australian Capital Territory

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • ebony_bennett Ebony Bennett (@ebony_bennett) reported from Canberra, Australian Capital Territory

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • smrtcar Jason (@smrtcar) reported from Canberra, Australian Capital Territory

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

  • reay07 Elaine Benes (@reay07) reported from Canberra, Australian Capital Territory

    @iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • drjames2 Dan James (@drjames2) reported

    @iiNet Not receiving most emails for best part of the day. Called support who got back to me nearly 3 hours later. Was then put in a que for email hosting support for 30 mins only for the call to then drop out.

  • IM_CollectorAU PJ in Aust. (@IM_CollectorAU) reported

    @iiNet Sending or receiving emails still a problem, I'm using outlook. Been sent an email 3 times but nothing through and sent a test message with nothing arrived there.

  • Ocean4011 Helmut (@Ocean4011) reported

    @iinet webmail does not work as it should can’t look at sent mail just get blank screen and other issues. Not receiving, can’t send. I am looking for a better ISP.

  • Stan86913363 Stan (@Stan86913363) reported

    @iiNet any eta on the emails service return? iinet? Anything is better than silence.

  • officialphilk Phil (@officialphilk) reported

    @daj416418 @iiNet If iinet servers weren't available to receive mail then iinet can't restore them as they never had them. You'll be waiting for the sending servers to re-try. Hopefully.

  • ralphytown Amanda Ralph (@ralphytown) reported

    @iiNet @whoisricho Hi Richo. They'll send you an email which you won't be able to access. Is a great service strategy - "but we contacted you..." #iinet #iinetfail #iinetstilldown

  • numloxx Carsten Bauer (@numloxx) reported

    Is @iiNet going to compensate customers after a 24 hour email outage? The same thing happened in 2015 and 2018, why have they not taken steps in preventing this? IF they are telling customers the truth about what happened?

  • voscauchemars Sean (@voscauchemars) reported

    @iiNet Further you have stopped 24/7 support. Do you think technical failures only happen during office hours? Now when you are open it's impossible to get through. You have gone to sh*t since the TPG takeover.

  • tvren Thinus van Rensburg (@tvren) reported

    @cameronsloy @iiNet I suspect they are down again

  • joybel007 Joy💉💉#AlboforPM (@joybel007) reported

    @iiNet Our e- mail is still down and can't find out when or if it is returning .