iiNet

iiNet Outage Report in Hall, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Hall, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Hall, Australian Capital Territory 12/07/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hall, Australian Capital Territory

Latest outage, problems and issue reports in Hall and nearby locations:

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • ebony_bennett Ebony Bennett (@ebony_bennett) reported from Canberra, Australian Capital Territory

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • smrtcar Jason (@smrtcar) reported from Canberra, Australian Capital Territory

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • suzcberl Suz Berla (@suzcberl) reported

    @iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @Missamoo @iiNet Try calling them on your mobile because your nbn is down and your VOIP is now unavailable. iiNet then charge your mobile to call them - even when they leave you on hold for 30 minutes. I think this has to be illegal so I have referred the matter to the TIO.

  • nagorzoth Some Pulp (@nagorzoth) reported

    @iiNet are you guys aware of issues still affecting NT? You guys supposedly fixed the issue today and are reporting all clear on service status page but I'm still getting speeds of ~0.5mbps constantly.

  • ozisobe 🌈Daz Robertson (@ozisobe) reported

    I'm about to lose my mind at @iiNet! THE WORST "CUSTOMER SERVICE" on the planet. what a mickey mouse operation

  • Murdr__ ᴍᴜʀᴅʀ (@Murdr__) reported

    FIX MY ******* INTERNET @iiNet

  • Fogazi Fogazi (@Fogazi) reported

    @iiNet @nagorzoth Same goes for me. Since the 'fix' it has actually gotten much worse. Almost unusable.

  • malgordon Blue Suede Horseshoes (@malgordon) reported

    switching from @iiNet to @Aussie_BB after 16+ years as their customer service has gone to crud #goodriddance

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet the new ax5400 modem u sent me just crapped itself today. The internet light doesn't work . Luckily the old modem I have that u provided me still works. I need a replacement for the ax5400

  • Gangrenous Shannon (@Gangrenous) reported

    @iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!