iiNet outages and service status in Hall, ACT

Problems in the last 24 hours in Hall, ACT

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hall, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hall, ACT

The most recent iiNet outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	1 day ago
Canberra	Internet	1 month ago
Canberra	Wi-fi	2 months ago
Canberra	Internet	2 months ago
Canberra	Internet	8 months ago
Canberra	Total Blackout	9 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hall, ACT

Latest outage, problems and issue reports in Hall and nearby locations:

• 
  Bridget Tilley (@bridgettilley) reported 4 minutes ago from Canberra, ACT

  Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

• 
  Elaine Benes (@reay07) reported 12 minutes ago from Canberra, ACT

  @iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home

• 
  Nigel (@NigeACT) reported 15 minutes ago from Canberra, ACT

  I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

• 
  Legionvx (@Legixnvx) reported 20 minutes ago from Canberra, ACT

  Internet issues. Argh @iiNet

• 
  Ebony Bennett (@ebony_bennett) reported 20 minutes ago from Canberra, ACT

  Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

• 
  Jason (@smrtcar) reported 21 minutes ago from Canberra, ACT

  @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

• 
  Ryan (@ExiledVictorian) reported 23 minutes ago from Canberra, ACT

  @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

• 
  Scott Haseler (@Scott_Has) reported 23 minutes ago from Canberra, ACT

  @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

• 
  James Pettigrove🎅 (@DXPetti) reported 28 minutes ago from Canberra, ACT

  So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

• 
  Garry Gordon (@garrygordon) reported 28 minutes ago from Canberra, ACT

  @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

• 
  Joakim Trygg Mansson (@JTMansson) reported 28 minutes ago from Canberra, ACT

  @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

• 
  🥃 KB 🥃🎮🍜 (@KBGoodness) reported 35 minutes ago from Canberra, ACT

  @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

• 
  Legionvx (@Legixnvx) reported 45 minutes ago from Canberra, ACT

  @iiNet Just cut out says our internet is down. We have no idea why

• 
  Dougie Herd (@dougie_herd) reported 48 minutes ago from Canberra, ACT

  @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

• 
  Dk (@Kay1Denise) reported 58 minutes ago from Canberra, ACT

  @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigDaddy (@B1gD4ddy8055m4n) reported 3 minutes ago

  @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

• 
  jimmy jbt (@jimmyjbt) reported 4 minutes ago

  Had another call with @iiNet and got tild that "no one can help me".

• 
  GillianA 🌺 (@_IndianPacific) reported 9 minutes ago

  @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

• 
  Books (@Books4566) reported 11 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  fozzyb3ar (@KickFozzyb3ar) reported 11 minutes ago

  @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this

• 
  Gary Bathgate (@BathgateGa3335) reported 13 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Diane Dromgold (@DianeDromgold) reported 13 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Rod L (@lavo96) reported 14 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  zDarkrai (@Simplismm) reported 17 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  redleafelf (@redleafelf) reported 19 minutes ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.