iiNet

iiNet Outage Report in Hall, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Hall, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Hall, Australian Capital Territory 12/09/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hall, Australian Capital Territory

Latest outage, problems and issue reports in Hall and nearby locations:

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • ebony_bennett Ebony Bennett (@ebony_bennett) reported from Canberra, Australian Capital Territory

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • smrtcar Jason (@smrtcar) reported from Canberra, Australian Capital Territory

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • JustClaireWood Claire Wood (@JustClaireWood) reported

    @pauldutton1968 @belindasmilne @iiNet We need telstra, no option. We were on the NBN available list. I had to go away for a month leaving my husband, who has serious health issues alone. I decided to contact ombudsman & mentioned this during my final attempt to get connected. All connections done within a week.

  • Rockamummy Rocka (@Rockamummy) reported

    @shaggy_steve @iiNet @Krusey_mate Yeah we did, having so many issues with everything running slow. Switched to Launtel a few months ago and I couldn't recommend them enough!

  • pauldutton1968 👣 🌏 💫 Wiimpitja 🌳 🦅 🐾 (@pauldutton1968) reported

    @belindasmilne @iiNet I’m sick of receiving the same response when clearly something is wrong otherwise why would we need to continually ring for assistance. Professional service should be able to work out a hands on response would need to occur.

  • fluffylynx Riley (@fluffylynx) reported

    Its bad enough that @iiNet's new mobile plans require individual accounts each with their own unique login name and invoice (on top of an entirely seperate NBN account)... Now they seem to have charged me twice for one of them.

  • MMareeslatter Maree Slatter (@MMareeslatter) reported

    @iiNet We have tried everything. We are bereft. One week with no landline, no gig left and no mobile cover. It really is torture. Oh, and iinet calling us, asking what can we do? Give us more data, we beg. Sorry we can't help you you say. It's dangerous to be home alone here. 😭😭

  • irreverentlaw Theirreverentlawyer (@irreverentlaw) reported

    @iiNet How about now? Calling people has not helped. After 11 days since it was supposed to work I keep getting told service is not activated

  • pauldutton1968 👣 🌏 💫 Wiimpitja 🌳 🦅 🐾 (@pauldutton1968) reported

    @Lee_Tennant @iiNet That’s all we’ve had for two months of issues with the same broadband response to “fix” the problem. It’s bigger issue clearly if you’d check the history of complaints on the damn service.

  • Gervo1865 L Gervasoni (@Gervo1865) reported

    @NBN_Australia @iiNet internet has been going out a lot in Hepburn Springs over the past 2 months. Been out for 20 mins now ... turned modem off and on 3 times but no joy. Anyone else having problems?

  • MMareeslatter Maree Slatter (@MMareeslatter) reported

    @belindasmilne @pauldutton1968 @iiNet We have now heard back from the NBN. There are no plans to roll it out here. There is a satellite service available that is the NBN SkyMuster. Sigh. We are now investigating that.

  • belindasmilne Belindasmilne (@belindasmilne) reported

    @MMareeslatter @pauldutton1968 @iiNet If the power goes out and NBN router goes down, your old phone won’t work either unless you have a battery back up. Best to have a mobile phone on standby for emergencies