Is iiNet having an outage in Ipswich, State of Queensland?

@iiNet @ii_cMay Last invoice is 106162366, customer number is 64505970. I'm now getting less than 5Mb/s. The service is normally reliable and stable at about 92Mb/s. This is not what I'm paying for - we had to stop watching a movie because it's so slow.

@iiNet I'm not sorry to say, but I ain't happy with your service. Been trying to get my phoneline up and running again from 2wks ago, and now you asking me for more money to re-activate when you didn't do the job in the first place! My family needs the phone on. Unprofessional.

They rate themselves “No 1 in customer service..”I think not..🤬@iinet

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

Wondering @iiNet why some purchases on my FetchTV isn't showing. Should be up too date. Please fix like now...

@iiNet @iimaaj All good. Thank you.. seems it was modem problem on my end.

@iiNet NBN down in Qld. 4170. Down for 2 hours now. Any updates on repair time please?

For the last 4 days my internet has been so goddamn slow. I cannot even watch a @MrFruitYT video . It takes me over 35 minutes to watch a 17.53 min video What gives @iiNet

Jesus ****, the standard of iiNet tech support has dropped.

@GoneWalkAboutsx @iiNet Yea was only 2 weeks in.. even got sent a modem thats how bad they are 😂

no internet for a month since ordering it lol icb this, iinet is the worst

@iiNet For at least a month Chris. And thought it might fix itself but it hasnt

@iiNet Thanks Maajidah but I don't have capacity to spend a few hours with customer service to determine if there's an issue or not. If it's still like this when I return from a trip in a couple of days, I'll call. I was just curious if anyone else in my area was also having issues. Ta!

@iiNet Nope no vpn at all. Everything is just laggy, twitch tv, games, netflix. But I have 90 down and 63 up atm

Businesses get *occasional* unexpected busy times, but once it becomes *typical* for customers to wait a long time just to ask for help, then it starts to look like a decision that the business is okay with the wait. Looking at you, @iiNet ...

@rossj80 @iiNet No nbn for us over this way. It's just turned off again for the third time in 5 minutes. Weird because it hasn't happened in ages. Checked the issues again just now and saying it's normal operation. Definitely not in my home...oh, back on again. Bizarre!

@iiNet @nibhealthfunds I am a long time customer of you both and am so disappointed to see you advertising on Sky. Not a good fit for your brand or customer base who, like me, are horrified to see you aligned with Sky via advertising $. Reconsider your strategy.

@iiNet Pretty discouraged by the support from iinet the last 24 hours having problems with certain internet apps and its clearly iinet/tpg's issue but once the rep hears my internet is within the correct speeds not willing to help.