iiNet Outage in Ipswich, State of Queensland

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

@iiNet @ii_cMay Last invoice is 106162366, customer number is 64505970. I'm now getting less than 5Mb/s. The service is normally reliable and stable at about 92Mb/s. This is not what I'm paying for - we had to stop watching a movie because it's so slow.

@iiNet I'm not sorry to say, but I ain't happy with your service. Been trying to get my phoneline up and running again from 2wks ago, and now you asking me for more money to re-activate when you didn't do the job in the first place! My family needs the phone on. Unprofessional.

They rate themselves “No 1 in customer service..”I think not..🤬@iinet

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

Wondering @iiNet why some purchases on my FetchTV isn't showing. Should be up too date. Please fix like now...

@iiNet @iimaaj All good. Thank you.. seems it was modem problem on my end.

@iiNet NBN down in Qld. 4170. Down for 2 hours now. Any updates on repair time please?

For the last 4 days my internet has been so goddamn slow. I cannot even watch a @MrFruitYT video . It takes me over 35 minutes to watch a 17.53 min video What gives @iiNet

@iiNet And it's down again.... What am I paying for...

@AngelNea_ @iiNet I know exactly how you feel :( hopefully it's only a temp issue

@iiNet This is becoming a serious issue for us. I will be pursuing other options if this is not fixed quickly

@iiNet I was, for 1 hr 24 mins. Fetch told me you guys could unlock boxes to make them retail versions so FTTB customers who are locked out can still use the box (save buying new box +enviro cost). Manager says you have big issues with IPTV team. Guess I'm off to another ISP tomorrow 😬

@iiNet Sorry don’t have an old phone. It was slow the other night but nothing major.

@iiNet You are an utter mess. FTTB down for a week. Called Help. No problem with account, all paid up, troubleshoot outage, run tests, tech comes out... Meanwhile cancellation notices are arriving by text msg and still no internet. I’m moving my website and domains to @GoDaddy

@iiNet If they actually know what the issue is (per previous message in this chain from Chris) and won't waste my time; please have them call me at 8:30pm tonight CBR time. Cheers.

@iiNet Thank you. They did. Just got sms from TransACT today to call them to activate the cable connection, which has now been done. Does this mean iinet service is now active or yo will let me know when it is. Thanks.

@iiNet Invoice No - 115209557 don’t know how that’s going to help the @FetchTv problem

@iiNet MobWives on Spike channel cant hear them talking background noise music is all you can hear- turned box off still the same #Help