iiNet outages and service status in Kyneton, Victoria

Problems in the last 24 hours in Kyneton, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kyneton, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Kyneton, Victoria

Latest outage, problems and issue reports in Kyneton and nearby locations:

• 
  Jonathan (@thedruid613) reported 49 minutes ago from Woodend, Victoria

  @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tricia Burns (@Ice_Tee_0o0) reported 5 seconds ago

  @iinet is there an outage in 2281 area?

• 
  jimmy jbt (@jimmyjbt) reported 6 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Wonder Llama 🦙☘️ (@SirWonderLlama) reported 7 minutes ago

  @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

• 
  Late Stage Capitalism Queen 👑 (@NatMcNazz) reported 9 minutes ago

  @iiNet My internet’s down, please help. 🙏

• 
  Greg Bell (@gReb3l) reported 12 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Ó Dubhaigan (@ek_loki) reported 13 minutes ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 15 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  John Morgan (@Johnymorgz) reported 19 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

• 
  England's Bali (@thestategovt) reported 21 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  Carsten Bauer (@numloxx) reported 22 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.