iiNet outages and service status in Lisbaun, Victoria

Problems in the last 24 hours in Lisbaun, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lisbaun, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Moraza (@shwing_dusty) reported 50 seconds ago

  There is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.

• 
  Wyvernsrose (@wyvernsrose) reported 2 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Diane Dromgold (@DianeDromgold) reported 3 minutes ago

  @iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.

• 
  jimmy jbt (@jimmyjbt) reported 8 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  fozzyb3ar (@KickFozzyb3ar) reported 12 minutes ago

  @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

• 
  Diane Dromgold (@DianeDromgold) reported 12 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Charles Haig (@charles_haig01) reported 15 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Aussie Outlier (@aussieoutlier) reported 18 minutes ago

  Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 19 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Gary Young (@Gary_Young2) reported 20 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!