iiNet outages and service status in Little Burleigh, Queensland

Problems in the last 24 hours in Little Burleigh, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Little Burleigh, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Little Burleigh, Queensland

Latest outage, problems and issue reports in Little Burleigh and nearby locations:

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  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 24 minutes ago from Gold Coast, Queensland

  @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

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  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 39 minutes ago from Gold Coast, Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

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  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 40 minutes ago from Gold Coast, Queensland

  @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Morgan (@Johnymorgz) reported 2 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

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  Commander In Chief (@iamshaunbailey) reported 4 minutes ago

  Hello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS

• 
  johnjet1 (@johnjet0) reported 7 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

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  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 7 minutes ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  Motherofopinion (@MotherofOpinion) reported 12 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  Greg Bell (@gReb3l) reported 13 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Diane Dromgold (@DianeDromgold) reported 16 minutes ago

  @wyvernsrose @iiNet I don’t get it! They are weird in providing support.

• 
  nullb (@nullb4) reported 19 minutes ago

  @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

• 
  Stefan Tapp (@StefanVXR8) reported 19 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  animal chin (@Jacobage) reported 25 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX