iiNet outages and service status in Little Burleigh, Queensland
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- iiNet generated 0 outage signals in the last 24 hours around Little Burleigh, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Little Burleigh, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Little Burleigh, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports Near Little Burleigh, Queensland
Latest outage, problems and issue reports in Little Burleigh and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, Queensland@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, Queensland@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Bunk (@RoryBunk) reported120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob
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Diane Dromgold (@DianeDromgold) reportedIt's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?
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Anth (@Anth_Bo) reported@iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported@iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.
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Campbell Henderson (@campbehenderson) reported@iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst
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Greg Bell (@gReb3l) reportedHi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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Books (@Books4566) reported@iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?