iiNet Outage in Liverpool, Fairfield, State of New South Wales

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

 No problems detected at iiNet

iiNet problems in the last 24 hours in Liverpool, State of New South Wales

iiNet Outage Chart in Liverpool, Fairfield, State of New South Wales

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Most Reported Problems:

Internet
(72.78%)
Total Blackout
(11.67%)
Wi-fi
(7.50%)
E-mail
(5.56%)
Phone
(1.94%)
TV
(.56%)

iiNet Outage Map Near Liverpool, Fairfield, State of New South Wales

The most recent outage reports and issues originated from Sydney and Parramatta.

Sydney Internet
Sydney Internet
Sydney Internet
Sydney Internet
Sydney Internet
Sydney E-mail

iiNet in Liverpool, State of New South Wales Comments

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iiNet Issues Reports Near Liverpool, State of New South Wales

Latest outage, problems and issue reports in Liverpool and nearby locations:
  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • mulgar Michael Green (@mulgar) reported from Sydney, State of New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • ozisobe Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • ozisobe Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales

    @iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating

  • _iEndo Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales

    @iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2

  • _iEndo Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales

    @iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone

  • _iEndo Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales

    @iiNet still on hold have put 18 hrs into following my issue up want to speak to manager still on hold great customer service @Channel7 @The_Chronicle @Channel10AU @abcsydney not feeling confident at 10 mins

  • seanmag Sean (@seanmag) reported from Sydney, State of New South Wales

    @n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267

  • treloarjohn J. Treloar (@treloarjohn) reported from Sydney, State of New South Wales

    @iiNet No call. I called. Was escalated. Now a new agreement being set up and another modem being sent. Not happy. Since 24th December no internet. Now have to wait possibly 3 days for modem and then two days to activate. Critical infrastructure and so slow to simply get connected.

  • treloarjohn J. Treloar (@treloarjohn) reported from Sydney, State of New South Wales

    @telstra stole my internet 23 December. Wrote to CEO who has own Customer Service team. Some progress. They blame internal processes when the fraudulently re-churned our iiNet account. Internet as important as water and electricity. Not to Telstra and NBN.

  • treloarjohn J. Treloar (@treloarjohn) reported from Sydney, State of New South Wales

    @andy_penn @telstra my family had a great break, except for Telstra re churning my account after I moved to iiNet due to Telstra poor support and service. So no music, no streaming media due to Telstra illegally re churning our account. Expecting excuses only from Telstra. HNY

  • Which50 Which-50 (@Which50) reported from Sydney, State of New South Wales

    Ok @iiNet I’ve put up with this lousy service for almost month now - i’m going back to @Optus and that gives me no joy at all - but at least I can stream a movie without constant freezes.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @MorpMorpie @theTiser I rang iiNet the other night to complain about an outage, I asked for a discount, they asked “why”. I said “not sure if you noticed but we just had a RC into banks changing for no service” ... “oh”

  • treloarjohn J. Treloar (@treloarjohn) reported from Sydney, State of New South Wales

    @iiNet Customer reference:1183142320

  • Golden_G GT (@Golden_G) reported from Sydney, State of New South Wales

    @iiNet My connection has been painfully slow for a few days now yet the network status indicates no issues in my area (Elizabeth Bay, Sydney)... consistently only getting < 1.0 Mbps... Support calls are over 1 hour wait time so thought I'd ask here

  • treloarjohn J. Treloar (@treloarjohn) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra I had months of @telstra staff reading poorly written scripts blaming NBN. Cancelled their NBN (went to iiNet), mobile and Foxtel. Never again a Telstra bill. Also NBN working incredibly well under @iiNet

  • patguerrera Patrick Guerrera (@patguerrera) reported from Sydney, State of New South Wales

    @iiNet No splitters, or interference- modem purchased a month ago. The drop outs are constant. We restored our modem back to factory settings yesterday, which seemed to restore internet service. We waited 5 hours for a call back from your team ...

  • SouvikOnTw Souvik Mukherjee (@SouvikOnTw) reported from Sydney, State of New South Wales

    @iiNet you guys gotta be better with ur customer service! Request ur staff to be bit louder and they disconnect - lonh wait times - list continues #poorcustomerservice

  • liamdilley Liam Dilley (@liamdilley) reported from Sydney, State of New South Wales

    @iiNet As a note peoples phones are down too.

  • liamdilley Liam Dilley (@liamdilley) reported from Sydney, State of New South Wales

    @iiNet Not a customer but appreciate the info. If you can get fibre to Boronia street (baptist street does) your have a customer switch by the way! Get the 2 year old to sleep, finally get to game this week@- no net! Sucks! :(

  • philmilton1975 milton75 (@philmilton1975) reported from Sydney, State of New South Wales

    @iiNet has the service gone down in Surry hills.

  • Run_amuk J Man (@Run_amuk) reported from Sydney, State of New South Wales

    @iiNet @iiJohnE Thanks I’m also currently waiting for a callback from support. NBN checker is telling me it’s available November 2018... I was actually contemplating getting my iiNet ADSL disconnected and using 4g it’s that slow.

  • Run_amuk J Man (@Run_amuk) reported from Sydney, State of New South Wales

    @iiNet @iiTalW Cool, I actually drive 30 minutes away and pay for parking to upload things, Australian internet seriously sucks.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @iiNet @iiLeoY Thank you, appreciate it. Sorry to keep pushing but I rely on the connection for work, so very urgently need a fix.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @iiNet @iiLeoY I haven't had any contact apart from you here on twitter Leo. All I was told was to contact you if a different phone cable didn't improve things and you would then report a fault. I've tried contacting you to do this but haven't had any contact. I need to get this issue fixed

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @iiNet @iiLeoY Hi Leo, yes had contact yesterday and emailed after the call to let you know that a different phone cable hadn't fixed the issue. Was told to email through to support in order to raise a fault with our service, just waiting a response on that. Thanks

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @iiNet @iiLeoY Hi Leo, I was told I would be called at 10am but didn't receive a call until 1 but I've had an appointment most of the afternoon after 12. Called iiNet support about an hour ago and ekft my number for a call back but no response as of yet. Free from now

  • hugobrown Hugo (@hugobrown) reported from Sydney, State of New South Wales

    Internet Service in 2223 has degraded so much in the last 2 weeks can't even stream YouTube properly it's so low quality. And yet @iiNet keep telling us everything is fine. Might be time to find another ISP who will investigate. My own feeling @NBN_Australia are in area testing

  • mckeague David McKeague (@mckeague) reported from Sydney, State of New South Wales

    @iiNet @iiWaheeb Customer number: 174814634 I have just got off call with customer service which really makes me angry

  • mckeague David McKeague (@mckeague) reported from Sydney, State of New South Wales

    @iiNet iiNet had me cut off for 3 weeks downtown Chatswood - service is a disaster. I have been a customer for 13 years forced me to consider that I need to@leave

  • Peter_F_Ryan Peter Ryan (@Peter_F_Ryan) reported from Sydney, State of New South Wales

    @iiNet @iiWaheeb This is a very long wait given that the issue was raised a week ago and is my third outage in six weeks. I’m very surprised this can’t be expedited..

  • Peter_F_Ryan Peter Ryan (@Peter_F_Ryan) reported from Sydney, State of New South Wales

    @iiNet @iiWaheeb It has been a Telstra problem in the street all along - yet it appears there have been levels of miscommunication in alerting @telstra to get it fixed. I was told the issue was being “accelerated” but I’d hate to see a normal response. Ref # 326293182. Thank you

  • MilesTheRoss Miles Ross (@MilesTheRoss) reported from Sydney, State of New South Wales

    Bad news, @iiNet is down and I can’t play #blackops4 Good news, I went surfing this morning.

  • patguerrera Patrick Guerrera (@patguerrera) reported from Sydney, State of New South Wales

    @iiNet @iimaaj @iinet @iimaaj That is a an absolute joke and almost abusive! After days of testing and working with your support team, i now need a cable connection to diagnose and escalate. This tweet is the last straw. How dare you treat and talk to an honest loyal consumer with such disdain?

  • patguerrera Patrick Guerrera (@patguerrera) reported from Sydney, State of New South Wales

    @iiNet #1 in customer service?? Been with you 12 years. Constant drop outs. Been on phone for days. All hardware in perfect order - brand new modem. But disruption cannot be escalated to #telstra!!?? til I plug my laptop in??USB-C to Ethernet anyone?? #iinetfail #optustime

  • liquidmel Mel Stott (@liquidmel) reported from Sydney, State of New South Wales

    @iiNet @iiTalW Received timeframe that will be fixed by COB today. Hopefully this happens... how do I get a refund for the lost use of service since Friday?

  • nialfulton Nial Fulton (@nialfulton) reported from Sydney, State of New South Wales

    @slpng_giants_oz Disgusted that @iiNet continue to support @AlanJones. Please withdraw your sponsorship or I will find an alternative provider.

  • NickyWill100 Nicky Williamson ?✈️?✈️? (@NickyWill100) reported from Sydney, State of New South Wales

    @iiNet I don't mean to be a bore but webmail is down again. no email access for 3 or 4 hours. It happens 2 or times a week which is really harshing my vibe man. What gives?

  • RadiationMP Robin Hill (@RadiationMP) reported from Sydney, State of New South Wales

    @iiNet Email server down in last hour? No emails via Outlook or webmail.

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported from Sydney, State of New South Wales

    @iiNet You service is so bad that we couldn’t get fetch.

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet have no nbn in Balmain NSW, no network issue on we site. Please advise.

  • an_hmn Anne Homann (@an_hmn) reported from Sydney, State of New South Wales

    @iiNet @ii_cMay Thanks, fault has been lodged and waiting to hear back about a timeframe for an @iinet technician to come out. Even though the speed was slow, I still managed a connection but now it’s permanently disconnected. Could I get help with that? It’s better than being completely offline

  • an_hmn Anne Homann (@an_hmn) reported from Sydney, State of New South Wales

    Hey @iinet, I spent today on the phone with your technicians trying to fix our snail broadband speed. I managed to find an Ethernet cable to test the connection and it was faster than what I was ever able to achieve with wifi. 12Mbps...so what could the problem be with wireless?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • tami_klomp tamara klomp (@tami_klomp) reported

    @iiNet It’s back up again,I was wondering if there was an issue on your end and was hoping it wasn’t going to be a continuous thing like the other week.

  • tami_klomp tamara klomp (@tami_klomp) reported

    FFS @iinet what’s the outage for now

  • psychopoesie Poesie Dalek (@psychopoesie) reported

    Anyway, all i can say is look carefully at your ISP’s cancellation policy. I can’t remember having such a problem with @iiNet so maybe it’s just @TPG_Telecom

  • LSedger Sedge💧 (@LSedger) reported

    Finally switching to the #NBN... let’s hope #iinet lives up to their sales hype! Been a long term #iinet customer so, here’s hoping my loyalty is worthwhile. #NBN

  • jhayessyd James Hayes (@jhayessyd) reported

    @iiNet So I finally decided I couldn’t pay the fee or commit to a new contract. So I’ve now cancelled my account and am submitting a complaint to tio

  • Bennythepagan Ben Martin (@Bennythepagan) reported

    @iiNet I’ve called your tech support and fault has been lodged.

  • Bennythepagan Ben Martin (@Bennythepagan) reported

    @iiNet Thanks for getting back to me. I’ve done all the usual checks. The status light on my nbn box keeps going from orange to green over and over. My signal strength is flashing red then orange then green over and over. My ocu light is green. Clearly it’s not right

  • ryan_kane3 Ryan Kane (@ryan_kane3) reported

    @iiNet I’m an NBN customer. The modem keeps cutting out. So all internet access is lost. All connected devices whether Ethernet or via wifi lose internet.

  • lyndons Lyndon Sharp (@lyndons) reported

    Hey, @iinet a shout-out to one of your customer Service people, Sujith, who was AMAZING. Our iinet modem failed & while we wait for a warranty replacement, he helped me get an almost NBN-FTTC-incompatible wireless router online! We have internet back!

  • GianniVecchio_ GiGi (@GianniVecchio_) reported

    @Rjqzy Ah very fair, never had an issue myself but that’s fair. My mate uses iinet but he’s in Canberra