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iiNet

iiNet Outage Report in Lowood, Somerset, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Lowood, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lowood, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • nevertoocurious
    Signe Dean (@nevertoocurious) reported

    @iiNet It's nice to be notified of a planned NBN outage, but you gotta communicate more precisely. We were told 8am to 5pm Wed-Fri this week, and that it *may* affect our service. There hasn't been a whisper of internet here since 6pm on Tuesday. Could have warned us!

  • Tim___F
    Tim Fountain (@Tim___F) reported

    Is @iiNet @NBN_Australia down in Belconnen, ACT, again?

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet As expected, still no call from you. Still zero action. Please be assured that the complaint to the ACCC is being drafted right now. Smh.

  • hopkinson
    Ian Hopkinson (@hopkinson) reported

    @MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there

  • TheRiffJet
    Riff Jet (@TheRiffJet) reported

    @libravaga @iiNet I suspect, Bad Management, Bad Staff.

  • libravaga
    Katrina (@libravaga) reported

    @TheRiffJet @iiNet Wow 18 years! What some companies do for that sort of customer loyalty and feedback. To shareholders, 18 years worth of repeated income is sadly chicken feed but you and people like you are their bread and butter. Shame on them for taking you, your time and money for granted.

  • brad_00
    meh... (@brad_00) reported

    @iiNet I assume you will just refer me to one of the above teams so can’t see the point. I guess I just felt the need to tweet how dissatisfied I am with the lack of coordinated support

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.

  • libravaga
    Katrina (@libravaga) reported

    @TheRiffJet @iiNet iiNet sound like a pain in the arse. I hope they gave you a month without charge for your trouble. If not, try Aussie Broadband. If I have to call more than once over a problem, the company has to remunerate me for loss. My time is valuable and just saying so is never enough.

  • EkramNasrul
    Nasrul Ekram (@EkramNasrul) reported

    @TubbsJTattsyrup @iiNet I hate it when service providers don’t provide like they’re supposed to!!