iiNet Outage in Maddingley, Moorabool, State of Victoria

Been with @iiNet for 10 years, the unbelievable shit service I’m getting today over an issue has got me wanting to move from them for the first time. That’s right 10 years and they’re treating a loyal customer this way We stuck with them even when we went 2 months without service

@Telstra , @iiNet and @NBN_Australia can't seem to sort our internet. They're aware we also have almost no phone signal but apparently that creates no sense of urgency. 3 weeks from now, they reckon, which will be 6 weeks of bullshit all up. That's if it happens, which I doubt.

@iiNet I understand that, but have been told by your colleagues on numerous different phone calls that it shouldn't take almost a month to receive an appointment, you would think once someone has highlighted an issue at least 4 times in a week efforts would be made to resolve it

@iiNet is it normal to wait a month for an appointment with a tech to set up broadband service despite numerous phone calls and 'esculations' from your team ? Have tried to cancel my service but given more false promises that my issues will be resolved as a priority🤔

@iiNet Hi, Any issues in Castle Hill NSW 2154 with NBN Phone? Our internet is working great/fast but the landline has stopped working. We've tested the line with 3 different handsets but there is no dial tone. Restarted both the NBN modem and router/phone box multiple times.

@iiNet Well apparently due to the change to Vodafone services are seen as prepared & bill is issued & due the same date..... funny how my service has always been prepaid but yet bills were always issued in advance & paid before the next cycle started.

@iiNet Good work iiNet!!!you have totally turn to ****. I will be taking all my services elsewhere.

@iiNet I keep having random outages, multiple times every hour it just stops working, comes back on after about 10 minutes and then goes off again about 10 minutes later and so on. Any reason why or how to fix it?

@iiNet pls explain how you can issue an invoice & have it due on the same day!! I don’t give you debit my account but you are giving me a chance to pay it through another means if I choose to do so.

Hey @iiNet VDSL down in Aranda, ACT?

Great. @iiNet VDSL is now reduced to the 'when it rains it doesnt work' state. Im pretty sure Lesley who called me absolutely lied about the network being upgraded too. I see no evidence of that. Welcome to @TPG_Telecom Garbage.