iiNet Outage Report in Marcus Hill, Greater Geelong, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Marcus Hill, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Marcus Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (70%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Marcus Hill, Greater Geelong, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Marcus Hill, State of Victoria
Latest outage, problems and issue reports in Marcus Hill and nearby locations:
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Darren Camilleri
(@camo2572) reported
from
Geelong, State of Victoria
Hey @iiNet any issues in Geelong seems all of Geelong and surrounding suburbs are down and please don’t say nothing is wrong Facebook has gone beserk. I wait for a response but I doubt you will reply with any beneficial news #IINET
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Darren Camilleri
(@camo2572) reported
from
Geelong, State of Victoria
@Cazlab7 @iiNet Normally I don’t have an issue but yesterday was blowing pretty hard and it internet dropped out it was that windy my swimming pool moved across the backyard I just emptied it for winter I should’ve waited lol
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Roberts
(@BabyFaceBren) reported
@iiNet Too late. 3 ppl could do NIL. I uttered the magic word "disconnect", was whisked thru to #customer retention or loyalty (I doubt U call it THAT): An offer! $80 credit! @iiNet catch-22: AFTER connection (gotta pay the $80 b4 site check)🙄 @Telstra #CustomerSERVICE offered post-pay
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Brendan Roberts
(@BabyFaceBren) reported
@iiNet Too late. 3 ppl could do NIL. I uttered the magic word (disconnect) & was whisked thru to #customer retention or loyalty (I doubt you call it THAT), THEN the offer! $80... AFTER connection🙄 @iiNet catch-22): I'd still have to pay $80 b4 SITE CHECK @Telstra's #CustomerSERVICE won
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserve no-one’s business.
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Michael Trump
(@saintmichaelq17) reported
@iiNet That has been the Twitter response so many times and nothing happens your request has been a common request many times over it’s been over 10 weeks without resolving the problem as an over 30 year customer the past 3 months have been extremely bad service and supply of service
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Juge
(@Jugeyfruits) reported
@roycabs @iiNet @NBN_Australia Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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shonkr.com
(@ShonkrCom) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserves no-one’s business.
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Jane Aubrey
(@janeaubrey) reported
Hey @iiNet. I was supposed to get a call back over an hour ago and am now languishing on hold. Why is it near impossible for you to do customer service?
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Elle Cee
(@Ellecee4291) reported
Major internet fail @iinet. @EvoenergyACT says it told u that it would be replacing a pole 2day Our electricity wasn’t cut, so we had no notice, but the local node wasn’t operational NO telecommunications & no generator provided How are u going to compensate for 6 hrs lost work?
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Michael Trump
(@saintmichaelq17) reported
@iiNet Very disappointing service by the IiNet provider ever since their takeover been with them for over 30 years they are disgraceful look else where
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satan
(@dispose_humans) reported
@iiNet I literally cannot wait until I can finally terminate my service with you. Multiple dropouts every night. I have lodged so many service tickets with you and it just hasn’t been resolved!