iiNet Outage Report in Marcus Hill, Greater Geelong, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Marcus Hill, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Marcus Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Live Outage Map Near Marcus Hill, Greater Geelong, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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iiNet Issues Reports Near Marcus Hill, State of Victoria
Latest outage, problems and issue reports in Marcus Hill and nearby locations:
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Darren Camilleri
(@camo2572) reported
from
Geelong, State of Victoria
Hey @iiNet any issues in Geelong seems all of Geelong and surrounding suburbs are down and please don’t say nothing is wrong Facebook has gone beserk. I wait for a response but I doubt you will reply with any beneficial news #IINET
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Tiffany Carroll
(@PacIsLiving) reported
from
Melbourne, State of Victoria
@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Darren Camilleri
(@camo2572) reported
from
Geelong, State of Victoria
@Cazlab7 @iiNet Normally I don’t have an issue but yesterday was blowing pretty hard and it internet dropped out it was that windy my swimming pool moved across the backyard I just emptied it for winter I should’ve waited lol
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Anthony Kung
(@Antdk1) reported
from
Melbourne, State of Victoria
The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Joey King
(@Joey_KinginWA) reported
@PetraAu @slsandpet @iiNet The ombudsman can fine them for each day your complaint is not resolved and if they have to many days of unresolved complaints they get their arses kicked. Ombudsman in this industry has huge amount of power. Good luck
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet Crap@service
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jokay
(@jokay) reported
When you're trying to fix your Mum's email, and you're on hold to grapevine support which might be @iinet support or maybe now it's @tpg support and the hold music is awful and you don't believe the 'we'll be with you shortly' messages and you want to break something! 🧐🤪🤬
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#RichardFromPhotoOps
(@RichardTuffin) reported
@iiNet .just check your records against phone calls from the only Richard Tuffin in Canberra. I'm so effing cross... I can't believe this is the way you treat loyal customers. Boiling with rage.
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Steve May
(@maystation4) reported
@iiNet I’d love to. But now I get to spend my SECOND Thursday night in a row talking to you guys after nbn gave us a new box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet What am I paying a service for???? Not working again!
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Paul Earsman
(@earsman_paul) reported
@iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service
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$25 Dollar Support
(@25DollarSupport) reported
@weezmgk @iiNet I can help you fix it
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#RichardFromPhotoOps
(@RichardTuffin) reported
Ten years an @iinet customer and by far and away the worst customer experience I've had with them this week. And none of it my fault - unless you get into the absolute minuture of their frigging customer service agreements. So much for client loyalty.
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Tim Rust
(@tim_rust) reported
@Steve_Clark @iiNet @NBN_Australia I have had mainly good support experiences with iinet but it was my first go with NBN since installation. The tech was very efficient and could explain how he resolved the problem