iiNet Outage Report in Marcus Hill, Greater Geelong, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Marcus Hill, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Marcus Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (7%)
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Wi-fi (6%)
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TV (1%)
Live Outage Map Near Marcus Hill, Greater Geelong, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Marcus Hill, State of Victoria
Latest outage, problems and issue reports in Marcus Hill and nearby locations:
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew walker
(@Matthew49134728) reported
Hi @iiNet your website says service at my address there is “no indication of anything affecting you. Wooo hooo” but I have no service and @NBN_Australia website says there is an outage and to contact you???? What’s going on? Not wooo hooo! 🤬
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Glen Codes
(@GlenCodes) reported
@spyn @iiNet Agreed. Ten cents. What's the cost of a customer's bad experience over a mere ten cents. I'm willing to wager the average cost to acquire a customer is more than that. Crazy.
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Hannah
(@h_zurcher) reported
@jagungal1 @iiNet Yep. It's been two years of the network dropping out the second there's more than one computer online. Bit hard to work under those conditions. We're looking elsewhere now.
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mick
(@shouldandmust) reported
So according to @NBN_Australia and @iiNet the only solution is to wait until the next time they disconnect my service, pay to have it reconnected, and then go without internet for a week until it’s finally reconnected
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mick
(@shouldandmust) reported
@iiNet Cool thanks 1-2 more days with no internet for an issue that could have been rectified 2 days ago even though I’ve spoken to @iinet customer service every single day and they assured me every day it was being investigated and escalated
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mick
(@shouldandmust) reported
Both times I’ve had to pay @iiNet a reconnection fee even though it’s not my fault the service was disconnected. Both time I’ve had to wait for @iiNet to communicate with @NBN_Australia to reconnect my service. Last time I had no internet for a week.
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Miriam Cosic
(@miriamcosic) reported
@iiNet But I need it now! It fixed itself y’day tho it was shockingly slow. But honestly this happens so often! And I’m a journalist, so when I lose it I’m usually in the middle of something on deadline. As I am now.
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mick
(@shouldandmust) reported
I have lodged ANOTHER complaint with the telecommunications ombudsman but I did that in May 2021 as well and even though I was assured by @iiNet the issue was resolved it has happened again
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Narelle
(@narelleford) reported
@iiNet @FOXTEL_Help Trying to connect my foxtel IQ4 to new modem. Not showing in network so I tried entering SSID information. (Worked for my iPhone) but nothing for foxtel. Please help.
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Cormac Farrell
(@jagungal1) reported
Hot tip if you are in Canberra and @iiNet offer their wireless NBN service - run! Pretty dreadful service, cannot stream TV and be on the computer at the same time. No response to emails, and their customer service line has a one hour wait 🤬