iiNet outages and service status in Narangba, Queensland

Problems in the last 24 hours in Narangba, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Narangba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Morgan (@Johnymorgz) reported 2 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

• 
  lune (@llunesy) reported 3 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 5 minutes ago

  @iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account

• 
  Late Stage Capitalism Queen 👑 (@NatMcNazz) reported 7 minutes ago

  @iiNet My internet’s down, please help. 🙏

• 
  FreshGlade (@FreshGlade) reported 7 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 8 minutes ago

  Previously @iiNet couldn’t do check because “internet connection wasn’t working and recommended resetting modem”… which is exactly what we have to do every 5-20 minutes. Gets so bad we look at each other & say “your turn to reset router”. @iiNet is useless. Next step @Starlink

• 
  Rory Bunk (@RoryBunk) reported 8 minutes ago

  120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

• 
  Chris Poynter (@krisp278) reported 9 minutes ago

  @iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.

• 
  GillianA 🌺 (@_IndianPacific) reported 10 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Stuart (@stueyissickofit) reported 18 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.