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iiNet

iiNet Outage Report in Narangba, Moreton Bay, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Narangba, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Narangba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • VK2PNH
    Paul Hadlow (@VK2PNH) reported from Balranald, New South Wales

    @iiNet No I’ll do it tomorrow. But I think I may have found the issue. Your modem doesn’t like HF (7MHz & 14MHz) transmissions. Will have to find a work around to fix this. Might have to find a better modem.

  • DXPetti
    James Pettigrove🎅 (@DXPetti) reported from Canberra, ACT

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • VK2PNH
    Paul Hadlow (@VK2PNH) reported from Balranald, New South Wales

    @iiNet I think I might have to call you guys. My service keeps dropping out. It’s been doing this for the last week now.

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • rossjardine
    Ross Jardine (@rossjardine) reported from Bendigo, Victoria

    @cmallet @iiNet If your desperate of internet. It’s a DNS issue as a workaround if you change your computer or router to google DNS 8.8.8.8,8.8.4.4 you will be able to use the net.

  • VK2PNH
    Paul Hadlow (@VK2PNH) reported from Balranald, New South Wales

    @iiNet The modem is dropping off line. So I’m losing NBN connection. When it comes back up my phone service doesn’t return unless I turn the modem off and back on again.

  • C_Davie97
    Cillian Davie (@C_Davie97) reported from Melbourne, Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks