iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 01/28/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet’s Kris is a winner. Still no solid reliable connection but he writes: “Thanks for your reply, Karl. We needed to confirm on your side if the issue is resolved..”. I have told him my name is not Karl. (But if he’s into cosplay ... joke, Joyce just a joke.)

  • jobeth_b jo bella (@jobeth_b) reported

    Despite a technician coming on the 30th of October who saw what the issue was but even he couldn't get through to @NBN_Australia bc there was a process. We followed the process with @iinet but they couldn't seem to explain to @NBN_Australia the issue. So we languished.

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet THREAD. seems infected by Kris/Chris. Latest advice (back online, for now): "Apols, Sandi. We are seeing multiple responses from customers re this issue so my colleague may have been confused. It also appears they (?) were mistaken in saying that it has been resolved." 2/

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    Hey @iiNet, is your internet down in Sydney’s eastern suburbs for the zillionth time? Can’t even get 4G working most of the time, just the voice phone.

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet Tks for nothing. Your tech support had been taking calls for 48 hrs before you actually log a job: VDSL2 customers have NO internet, no VOIP, nada. And you have no clue why, let alone how long this will last. Brilliant Xmas marketing. Fix it please. First world problem.

  • SimonPJamas Simon James (@SimonPJamas) reported

    @iiNet Avoiding the issue at hand

  • tony_chatham Tony Chatham (@tony_chatham) reported

    @SandiHLogan @iiNet Customer Service 101: don’t argue with or act in a disparaging way towards your customer who pays your wage.

  • hara_damon Damon O’Hara (@hara_damon) reported

    @farrm51 I’ve had good technical support from the unit that runs the legacy Transact network, which appears to be stand alone from the broader @iiNet mess. The trick is to get past the iiNet gatekeepers and talk to someone in from that team (I think they might even be in Canberra).

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃😎 (@speechwoman) reported

    🙏Thanks @iiNet & @NBN_Australia for resolving our continual Internet connection woes. The process took weeks & several NBN visits, including ANOTHER 5 hrs work on Fri 18 Dec. Ticket #352395389 was finally closed today. FANTASTIC communication, iiNet Tech Support & SocMed crew💐!

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet there is no NBN outage detected in our area but we do not have internet in Brighton Vic. This is becoming too regular and we feel it’s time to change provider on the basis we are not receiving a reliable service