iiNet outages and service status in New Brighton, New South Wales

Problems in the last 24 hours in New Brighton, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near New Brighton, New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

• 
  💧Robbie from SthGoldy (@RobbieSthGoldy) reported 1 minute ago from South Golden Beach, New South Wales

  @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigDaddy (@B1gD4ddy8055m4n) reported 5 minutes ago

  @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

• 
  Rod L (@lavo96) reported 7 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Motherofopinion (@MotherofOpinion) reported 8 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 8 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Viscount TJ (@spanner77) reported 10 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  Concerned_Citizen_53 (@excalgarian45) reported 11 minutes ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

• 
  Rod L (@lavo96) reported 11 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 12 minutes ago

  @iiNet BizSupport total incompetence, billing us after service was cancelled.

• 
  Andy Moulton (@AndyMoulton) reported 13 minutes ago

  @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

• 
  Graham Lauren (@cloudcitizen) reported 13 minutes ago

  @DodoAustralia Wow, how complacent can you get? Email keeps nagging me, it’s time to activate your SIM. When ******** are you going to send it, #DodoAustralia? So far, your service is no better than, and no less irritating than the @iinet I so desperately want to replace.