iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 05/09/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyFaceBren Brendan Roberts (@BabyFaceBren) reported

    @iiNet Too late. 3 ppl could do NIL. I uttered the magic word "disconnect", was whisked thru to #customer retention or loyalty (I doubt U call it THAT): An offer! $80 credit! @iiNet catch-22: AFTER connection (gotta pay the $80 b4 site check)🙄 @Telstra #CustomerSERVICE offered post-pay

  • BabyFaceBren Brendan Roberts (@BabyFaceBren) reported

    @iiNet Too late. 3 ppl could do NIL. I uttered the magic word (disconnect) & was whisked thru to #customer retention or loyalty (I doubt you call it THAT), THEN the offer! $80... AFTER connection🙄 @iiNet catch-22): I'd still have to pay $80 b4 SITE CHECK @Telstra's #CustomerSERVICE won

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserve no-one’s business.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet That has been the Twitter response so many times and nothing happens your request has been a common request many times over it’s been over 10 weeks without resolving the problem as an over 30 year customer the past 3 months have been extremely bad service and supply of service

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @roycabs @iiNet @NBN_Australia Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • ShonkrCom shonkr.com (@ShonkrCom) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserves no-one’s business.

  • janeaubrey Jane Aubrey (@janeaubrey) reported

    Hey @iiNet. I was supposed to get a call back over an hour ago and am now languishing on hold. Why is it near impossible for you to do customer service?

  • Ellecee4291 Elle Cee (@Ellecee4291) reported

    Major internet fail @iinet. @EvoenergyACT says it told u that it would be replacing a pole 2day Our electricity wasn’t cut, so we had no notice, but the local node wasn’t operational NO telecommunications & no generator provided How are u going to compensate for 6 hrs lost work?

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet Very disappointing service by the IiNet provider ever since their takeover been with them for over 30 years they are disgraceful look else where

  • dispose_humans satan (@dispose_humans) reported

    @iiNet I literally cannot wait until I can finally terminate my service with you. Multiple dropouts every night. I have lodged so many service tickets with you and it just hasn’t been resolved!