iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 02/17/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet This went to a senior manager first. I was on the phone with a guys form your provisioning team whilst he was talking to a SM. He refused to talk to me and dumped it an underling in customer relations.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Well that was a total waste of time. The customer service that I've come to expect from iiNet!

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Jolly good, so the solution is to sit and wait until someone at @iinet can be bothered to pick up the phone. In the meantime who knows if they are doing anything. Experience suggests they aren't. Damn, why didn't I think of that?

  • A_D_Morgan A D Morgan (@A_D_Morgan) reported

    @iiNet this section of your email signature means little when you’ve caused my phone to stop working. “If your issue can't wait, please call our Support Team on 13 22 58 or our Sales Team on 13 19 17 and we'll be happy to help.” I’ve sent 3 or 4 emails now to no response.

  • pnitin Nitin Puthran (@pnitin) reported

    @iiNet I have applied for the broadband connection with iinet on 31st December and it is still not working

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet wish I’d seen these other customer comments before I’d signed up with you.

  • cailichris Caili Christian (she/her) (@cailichris) reported

    @A_D_Morgan @iiNet You won't. They are terrible and don't care. Time to change providers

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Well I'll believe it when I see it because the service we've had so far has been abominable!

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Godot. The only thing we dont have to wait for is the automatic billing for the service we dont recieve. Genuis business mode. Guessing this will be placed on the pile of complaints you recieve – hope you have a ladder.” Sorry, but of a long one that.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN