iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 03/29/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

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iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet This went to a senior manager first. I was on the phone with a guys form your provisioning team whilst he was talking to a SM. He refused to talk to me and dumped it an underling in customer relations.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    That she should get her supervisor which she didn't... so then I advised her if she cannot respect my wish and the law that she should terminate the phone call and seek further training from her supervisor. What an absolute **** show @iiNet is.

  • cailichris Caili Christian (she/her) (@cailichris) reported

    @A_D_Morgan @iiNet You won't. They are terrible and don't care. Time to change providers

  • hgo7627 HG (@hgo7627) reported

    @ACLambert @MissBaileyWoof @iiNet Especially when their only engagement is to call and then demand you verify who you are!! I wonder if ACT Consumer Aafairs would be interested? Or Choice Magazine. As you say, unconscionable behaviour. And certainly not the behaviour of a supposedly responsible service provider.

  • davidemoemery emo (@davidemoemery) reported

    Good morning @iiNet can you confirm if there is still an outage at postcode 2039?

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet we had our NBN FTTC network connection device replaced on 1 Jan. VOIP phone service has not worked since. Callers to our land line VOIP get a recording 'your call can not be connected at this time OCA 0188.' Outgoing calls get a continuous 900Hz tone.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Jolly good, so the solution is to sit and wait until someone at @iinet can be bothered to pick up the phone. In the meantime who knows if they are doing anything. Experience suggests they aren't. Damn, why didn't I think of that?

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • johnban81940041 John Banks (@johnban81940041) reported

    @iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN