iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

1. 

   Internet (63%)

2. 

   E-mail (13%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (8%)

5. 

   Phone (5%)

Community Discussion

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iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

• 💧Robbie from SthGoldy (@RobbieSthGoldy) reported 19 minutes ago from South Golden Beach, State of New South Wales

  @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Nicholas Seto (@nick_luxadvisor) reported a minute ago

  U have misled me @iiNet about porting my wife's mobile & I have told u 3x we r not going ahead. Yet I'm still be called/emailed bout the transfer & u have now invoiced me for services not even activated. This is #poorconduct cancel & do not bill me ref: 371788357, ref: 371675036

• Zimboy (@Zimboy_Rob) reported 2 minutes ago

  @iiNet I just changed my nbn over to you guys. I've hooked up new modem and have internet access. Do I need to cancel my service with old provider or was that done automatically?

• Luis Van Slageren (@luisvsm) reported 5 minutes ago

  @swordsnarrative @iiNet Upload speeds are so hit and miss too, I have 100/40 and it works out to anywhere between 20-35mbit. ISP says it's NBN's problem and NBN says there's nothing wrong

• Johnybhoy (@Johnybhoy) reported 6 minutes ago

  Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more

• Nezzzzzzzzzzzzzzz (@Nezzie_) reported 8 minutes ago

  @iiNet your customer support is the worst - my elderly mum like I’m sure most others cannot understand any of the operators due to their thick accents! Do better!

• Dee Em (@SnazzyEm) reported 9 minutes ago

  @thebigjobowski @iiNet I’ve only ever had bad experiences with them. So sorry :/

• The Shipping Lawyer (@lawyer_shipping) reported 11 minutes ago

  @iiNet Thanks for not providing any internet for 5+ months, but double dipping on both the nbn broadband (not yet connected) and the mobile wireless broadband (never worked) to the tune of $375. Maybe sort out your story internally before calling me and telling me they can't help?

• Jane Mills (@whatjanesays) reported 13 minutes ago

  Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer

• Michele Fay Dobb (@MicheleDobb) reported 14 minutes ago from Westfield, State of Western Australia

  @iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.

• Jimothy Gweedz (@JimothyGweedz) reported 14 minutes ago

  @iiNet Is it in your company mantra to make customer service as excruciating and poor as possible?