iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 12/04/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanRead3 Dan Read (@DanRead3) reported

    @iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @Nemspy @SinbadthePirat1 @iiNet so? what kind of professional ISP cant handle a few hot days? At worst, you shut down a few services to cool an overheated room but it doesn't explain... THE REST OF THE COUNTRY!

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @Nemspy @iiNet 30 hours now &no sign of when it will come back. they are not over-reacting. some of us run businesses depending on email. It is a worldwide drama when gmail goes down for 30mins, & a hot day in Perth is not 'extreme weather' assuming their servers aren't running in a garden shed

  • ozshena ozshena (@ozshena) reported

    @iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is beyond acceptable for any business.

  • faypirotta Fay Pirotta (@faypirotta) reported

    Email still down, @iiNet , what a nuisance, more than 24 hours without email,

  • Navlakas Nick Pappas (@Navlakas) reported

    @PhillipAdams_1 Appalling service from @iiNet at such a critical time.

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Poor form guys! You could have notified customers 24 hours ago when services first went down. Most things are readily forgiven with some communication. And you are a communication business!!

  • CrazyMa90086498 CrazyMan (@CrazyMa90086498) reported

    @iiNet It’s about time you put out an official communication about the outage. If you did this 24 hours ago your customers wouldn’t be so irate. However, waiting a day before saying anything only opens you up to a flood of complaints to the TIO.

  • operawords Allison Fyfe (@operawords) reported

    @iiNet Rang iiNet 6 weeks ago with problem and help desk girl in South Africa told me she needed to “go to the sixth floor” and she would ring me back….still waiting…

  • whoisricho Richo Snrub (@whoisricho) reported

    @iiNet is it just an email outage? I haven't had any internet connection for the past 24 hours.