iiNet

iiNet Outage Report in New Brighton, Byron Shire, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in New Brighton, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in New Brighton, Byron Shire, State of New South Wales 12/27/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near New Brighton, State of New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • A_D_Morgan A D Morgan (@A_D_Morgan) reported

    If I don't get some customer service pretty soon I will be airing some ***** laundry @iinet Getting really shoddy treatment after years of no trouble. Pretty bloody angry about the whole thing.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    So @iiNet refuses to read me emails or hear me out. You refuse to credit my account, you continue to call me ok the phone and fail to even come close to an acceptable standard of customer service. 3 days ago I asked for all correspondence to be conducted over email.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Well that was a total waste of time. The customer service that I've come to expect from iiNet!

  • hgo7627 HG (@hgo7627) reported

    @ACLambert @MissBaileyWoof @iiNet Especially when their only engagement is to call and then demand you verify who you are!! I wonder if ACT Consumer Aafairs would be interested? Or Choice Magazine. As you say, unconscionable behaviour. And certainly not the behaviour of a supposedly responsible service provider.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.

  • dwayne_hill Dwayne Hill (@dwayne_hill) reported

    @iiNet Hi, are there any current issues with email as we cannot currently log in (was working not very long ago), we can still access internet and the toolbox but email login is not working (looks to be a few other reporting something on downdetector also)

  • SharpShard RegularGlassShard (@SharpShard) reported

    @esseeeayeenn @iiNet Did it work? Our speeds are horrific. When I call iiNet, they are so sorry, but it’s never their problem and they’re no very interested in us paying less.

  • ZeroArmour Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet Internet is down in Kwinana area, 6167. Any idea what the problem is?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iinet another one “Still waiting for refund for service that could not be provided 8 weeks ago disgusting service there is no customer service just duck shoving and avoidance the customer support calls go overseas pathetic service all round...”