iiNet outages and service status in New Brighton, New South Wales

Problems in the last 24 hours in New Brighton, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near New Brighton, New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

• 
  💧Robbie from SthGoldy (@RobbieSthGoldy) reported 46 minutes ago from South Golden Beach, New South Wales

  @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phillip Ray (@Ereon74) reported 10 minutes ago

  @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

• 
  Rod L (@lavo96) reported 13 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Graham Lauren (@cloudcitizen) reported 16 minutes ago

  DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  Baris Bektas (@Chapuller_Baris) reported 18 minutes ago

  @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

• 
  Shane Yokom (@Yokom361) reported 18 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  Rod L (@lavo96) reported 19 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Julia Lawrinson (@julialawrinson) reported 21 minutes ago

  @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?

• 
  Grumpy Dad (@Bendigodaz) reported 22 minutes ago

  @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

• 
  Mika (@NotMikaa_) reported 23 minutes ago

  Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.

• 
  Julia Lawrinson (@julialawrinson) reported 27 minutes ago

  @iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???