iiNet outages and service status in New Brighton, New South Wales

Problems in the last 24 hours in New Brighton, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in New Brighton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near New Brighton, New South Wales

Latest outage, problems and issue reports in New Brighton and nearby locations:

• 
  💧Robbie from SthGoldy (@RobbieSthGoldy) reported 45 minutes ago from South Golden Beach, New South Wales

  @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Campbell Henderson (@campbehenderson) reported 4 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Paul Paino (@PainoPaul) reported 4 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  @DouglasColquitt (@douglascolquitt) reported 7 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  Benjamin Ryan (@dexter_ryan) reported 9 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

• 
  Rod L (@lavo96) reported 11 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  lune (@llunesy) reported 14 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 15 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 15 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  Books (@Books4566) reported 15 minutes ago

  @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

• 
  Rod L (@lavo96) reported 16 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.