iiNet Outage Report in Newcastle, New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
Problems in the last 24 hours in Newcastle, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
- Internet (61%)
- Wi-fi (20%)
- E-mail (8%)
- Total Blackout (7%)
- Phone (5%)
Community Discussion
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iiNet Issues Reports Near Newcastle, New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Joey B (@JoeyB_13) reported from Newcastle, New South Wales@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet What a complete BS system this is abd if you have issues on Australia’s Eastciast and call them at 7.00 AEST their answer is “sorry we do not have anyone to answer your call, please call back during normal office hours’. What a complete BS organisation I am now stuck with.
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ana france (@roslw) reported@iiNet home internet down InnerWestSydney. Sim only modem Not NBN. Great start to lockdown IiNet! You really need to set up messaging help as alternative to clunky voice calls. Fast & one thing Telstra gets right.
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet Have paid my bill and service not reinstated but no one at iiNet to speak to - what a joke of a telephony company. Go with the strength Australia - go with Telstra or Optus
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet And 6 hours later (which equates to 12 in total) I still have no phone and #iiNet continue to prove they don’t understand what a telephony company does? I got a reply to my email but no reinstatement of my phone service. The weight of poor service is killing the #Hawks you know?!
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$5Kto$50K (@ViajePa100) reported@iiNet I need an agent to call me asap to fix my phone, thanks
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Flemo (@Flemo36) reported@iiNet your customer service is lousy. I am trying to cancel my account and you couldn’t be making it more difficult
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Wishing I was pedaling (@DavidRafferton) reported@spicynoise @iiNet Wow! Hey @iinet how about you just get your staff to give a 💩 to their customers call/concerns. Perhaps remind them the the person on the other end of the call keeps them in a job? You used to be great when support was in Australia… 🤔
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Jay (@jaydisc) reported@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?