iiNet

iiNet Outage Report in Pakenham East, Cardinia, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Pakenham East, Cardinia, State of Victoria 01/15/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet

Community Discussion

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iiNet Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • sytrader David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • golfon5 golfon5 (@golfon5) reported from Melbourne, State of Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • inFeZa inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • Tonestar01 Tonestar (@Tonestar01) reported from Melbourne, State of Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • JimothyGweedz Richard Kangard (@JimothyGweedz) reported

    @iiNet You have horrendous customer service

  • hayleyboxall1 Dr Hayley Boxall (@hayleyboxall1) reported

    Hey @iiNet I thought you guys provided 24/7 support? It's what your website says! Tried to call you at 830 tonight and got told to call back during business hours. Sooooo which is it???

  • JimothyGweedz Richard Kangard (@JimothyGweedz) reported

    @iiNet Awww yeah we’ll just run some more tests and call you back (then never do)

  • jamesmiller62 James M Miller (@jamesmiller62) reported

    Paying for 28mb download speed from @iiNet home service and getting 3mb and the service call people are polite enough but talk gibberish that a technician might understand but I do not. Anyone got simple ideas? I've rebooted the modem - all I know how to do, no help.

  • randal_m_smith randal_m_smith (@randal_m_smith) reported

    @Bennythepagan @iiNet Having the same issues with the iiNet Cable Service in Mt Helen (Ballarat). Glad I'm not the only one :)

  • Invibe_byilana Invibe by ilana (@Invibe_byilana) reported

    @iiNet anyone in Quinns Rocks area having issues? No internet access at the moment

  • AGIrwin Andrew G Irwin (@AGIrwin) reported

    @iiNet I think your internet is down in Weetangera, ACT (after storms) Any details from NBN when we can expect it to be restored?

  • Erasec Cesare Mammarella (@Erasec) reported

    Customer service @iiNet is really really bad. Cue waiting times blown out to 30 mins and to make it worse they hang up on you. 3rd phone call in 90 mins to try and resolve issue of their making. Avoid them if you can...

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau I thought #iiNet was supposed to be in telephony, yet even its telephone support is inaudible, a TOTAL DISASTER. I can't even log in to change the card with which I pay it. If you want decent connected service, AVOID #iiNet.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau #iiNet's service is among the worst, a TOTAL DISASTER. Now I can't even log in to change the card with which I pay it. If you want decent internet service. AVOID #iiNet.