iiNet outages and service status in Pakenham East, Victoria

Problems in the last 24 hours in Pakenham East, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Pakenham East, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Brewer (@BrewerVASocial) reported 6 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Sela Star (@SelaStarr) reported 9 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

• 
  Paul Paino (@PainoPaul) reported 9 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  animal chin (@Jacobage) reported 10 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

• 
  Gary Young (@Gary_Young2) reported 13 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 14 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  Miriam Cosic (@miriamcosic) reported 16 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Stuart (@stueyissickofit) reported 19 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Commander In Chief (@iamshaunbailey) reported 23 minutes ago

  Hello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS

• 
  FreshGlade (@FreshGlade) reported 28 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.