iiNet Outage Report in Penrith Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Andy Donovan
(@donovandy) reported
from
Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Rust
(@tim_rust) reported
@Steve_Clark @iiNet @NBN_Australia I have had mainly good support experiences with iinet but it was my first go with NBN since installation. The tech was very efficient and could explain how he resolved the problem
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💧Mike🌿🌐🐦🌊🍃
(@Mike_Clear) reported
@PetraAu @iiNet @iiNet better soon be much more helpful and customer friendly, or find the brand looks pretty sick and sorry. Please RT
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet What am I paying a service for???? Not working again!
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𝙺𝚎𝚕 𝙱𝚞𝚛𝚌𝚑
(@TheKelBurch) reported
Why don’t internet companies have an automated check running to find signs of unstable connections and then work to fix them proactively instead of waiting to be told? Time for a new cron job @iiNet?
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Peter Klages
(@PeterKlages) reported
My ISP, @iiNet, has been excellent in doing their best to provide good service and support for me here but they cannot overcome the basic flaws in NBN satellite. Over to you, Stephen Rue!
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jokay
(@jokay) reported
When you're trying to fix your Mum's email, and you're on hold to grapevine support which might be @iinet support or maybe now it's @tpg support and the hold music is awful and you don't believe the 'we'll be with you shortly' messages and you want to break something! 🧐🤪🤬
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SuperMaxxii
(@SuperMaxxii) reported
@iiNet Nah I'm good. I've been down this route 4 times.
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Tim Rust
(@tim_rust) reported
@Steve_Clark Credit where due! They turned up and fixed the problem, which required real fault finding, not simple part replacement. From calling @iiNet to fixing by @NBN_Australia: approx 24 hours. well done
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💧Jason
(@factordex) reported
@PetraAu @iiNet Sheezus! What a merry-go-round? Had a similar problem with gmail & bills. It was a catastrophe. I managed to delete a lot of stuff via the app, using my phone. But otherwise ... Good luck with that nightmare. I have no solid advice 🤕
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet But still bad service