iiNet Outage Report in Penrith Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (8%)
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E-mail (3%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales
@iiNet still on hold have put 18 hrs into following my issue up want to speak to manager still on hold great customer service @Channel7 @The_Chronicle @Channel10AU @abcsydney not feeling confident at 10 mins
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Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales
@Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂
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Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales
@iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone
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Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales
I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales
@iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating
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Andy Donovan (@donovandy) reported from Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales
@iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Evan (@fictillius) reported from Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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.michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales
@iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support
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Evan (@fictillius) reported from Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Evan (@fictillius) reported from Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales
@iiNet I want to make a formal complaint about how long it takes to get service on your phones
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Simon Harper (@simon300376) reported from Sydney, State of New South Wales
@iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.
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Michael Green (@mulgar) reported from Sydney, State of New South Wales
@FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Hawa Wright (@hawawright360) reported
If I remember correctly iiNet had an outage last Christmas 2020. #iinetstilldown #iinet @iiNet
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Kerri Dee (@KerriDee63) reported
@iiNet I am not receiving emails again, since about 8am today. Is there another issue on your end? I’m in Adelaide.
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😷 (@jrgibson1) reported
@iiNet no longer has Australian call centres. @iiNet doesn’t have a retention team …doesn’t provide ETA for faults …isn’t actually caring about issues.
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Peter B (@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
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𝙰𝚗𝚗𝚊 𝙷𝚒𝚕𝚕 (@anecdotal_anna) reported
Um @iiNet I’ve been initiating a couple of specific emails this morning and am thinking there are still issues with your service (because they are not coming through).
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nicholas💉🌿🐞🦋🕷😷🥁💉 (@ancistroneura) reported
@iiNet Need an update please on the return of the problem. Email once again unavailable. A broader statement with more detail would be appreciated, and is due.
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No-micron (@estjune83) reported
@jrgibson1 @iiNet I switched to TPG when they bought out iiNet. Why stay with the sub brand when you can go with the owner? Never had an issue. Aussie BB seems to be good if going independent is important to you
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Sandie Jay (@Jezzaj) reported
@iiNet You're site says the Westnet/iinet email issue resolved, but I still can't log into the webmail for my main email account and have had no emails via my email client since Saturday!
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😷 (@jrgibson1) reported
@estjune83 @iiNet Well damn. I’ve been with them for over 15 years, maybe it’s time to move providers.
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Julian Schellenberg (@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you lot also ignored my DM a few days ago as well. Great service, well not really. If you can't solve your problems just own it rather than hiding.