iiNet

iiNet Outage Report in Penrith Municipality, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Penrith Municipality, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Penrith Municipality, State of New South Wales 01/15/2025 02:10

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penrith Municipality, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi

Community Discussion

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iiNet Issues Reports Near Penrith Municipality, State of New South Wales

Latest outage, problems and issue reports in Penrith Municipality and nearby locations:

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ShittyMemeDUDE aaaaaaa (@ShittyMemeDUDE) reported

    .@iiNet Hi, had a mailbox get hacked into on Monday, needed zero approval to have the password changed or anything. An email was sent to support after finding out, have yet to hear anything back. Time is of the essence as tickets for a concert this weekend are on that email.

  • veedub3057 Vaughan Bellamy-Williams (@veedub3057) reported

    @unicamster @iiNet I only wait on hold for around 3 - 4 minutes, plus the length of time it takes me to fill in the relevant ombudsman service's webform. If the bank / telco / insurer / etc can't answer the phone before I hit send, we deal with it through that process.

  • HowellBarry Barry Howell (@HowellBarry) reported

    @iiNet That's the problem, I spoke to an operator yesterday and they are unable to tell me when it will be picked up or why after 11 days my order is still not even dispatched.

  • madeupbyshay Shay Hồ 🏳️‍🌈💉💉💉 (@madeupbyshay) reported

    Hey @iiNet @NBN_Australia is down in Ryde 2112 just after the thunderstorm. Can you help check?

  • villanellesboat rory (@villanellesboat) reported

    @IntoTheWok @iiNet Did you end up fixing this issue? I’ve been having the same problem

  • liz_simpson_ Liz (@liz_simpson_) reported

    @iiNet 4 weeks no ability to call or text from my new plan. No resolution after 5 calls and hours on hold. Complete waste of time, never should have switched from Telstra.

  • Gamer_Rade Rade 🔪 (Addie) (@Gamer_Rade) reported

    Welp, the constant dropouts from @iiNet make me incredibly happy that I decided to port out when we move. Y'all gonna reimburse me for the mobile data I have to use today because your service isn't working?

  • BirdNoises3356 Kit (@BirdNoises3356) reported

    Gotta love it when the @iinet internet company complains about not being able to hear you properly on your phone call and you get to say 'yeah your phone service is **** that's why I'll be moving to another provider ASAP'.

  • looseonions Nathan (@looseonions) reported

    @babyeyes__ @iiNet I will literally never want to move, I got 400mbs a second and I’ll never want to go back to nbn after this.

  • FNQDive Merch (@FNQDive) reported

    @iiNet The guy that rang me was helpful and had good customer service. However, train the staff you have in the chat.