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iiNet

iiNet Outage Report in Port Macquarie, New South Wales

Why is my iiNet service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Port Macquarie, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Macquarie, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at iiNet

iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Port Macquarie, New South Wales

Latest outage, problems and issue reports in Port Macquarie and nearby locations:

  • Zaphod_BBX
    Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales

    @PetraAu @iiNet Using Google Drive to send and receive mail won't stop your problem because it still resides on IInet servers. The 1MB limit is ridiculously tiny. Suggest you bite the bullet and move to a Gmail or Hotmail address. Then you aren't tied into you internet provider for email.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • dansheps_
    MurfasaurusRex (@dansheps_) reported from Brisbane, Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • dansheps_
    MurfasaurusRex (@dansheps_) reported from Brisbane, Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • RobbieSthGoldy
    💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

  • VK2PNH
    Paul Hadlow (@VK2PNH) reported from Balranald, New South Wales

    @iiNet No I’ll do it tomorrow. But I think I may have found the issue. Your modem doesn’t like HF (7MHz & 14MHz) transmissions. Will have to find a work around to fix this. Might have to find a better modem.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • JoeyB_13
    Joey B (@JoeyB_13) reported from Newcastle, New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • Flansq
    Flangela (@Flansq) reported from Point Talburpin, Queensland

    I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.