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iiNet

iiNet Outage Report in Queanbeyan, New South Wales

Why is my iiNet service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Queanbeyan, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at iiNet

iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Live Outage Map Near Queanbeyan, New South Wales

The most recent iiNet outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 14 days ago
Canberra Wi-fi 20 days ago
Canberra Internet 1 month ago
Canberra Internet 7 months ago
Canberra Total Blackout 8 months ago
Canberra Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Queanbeyan, New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

  • Scott_Has
    Scott Haseler (@Scott_Has) reported from Canberra, ACT

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • ExiledVictorian
    Ryan (@ExiledVictorian) reported from Canberra, ACT

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • NigeACT
    Nigel (@NigeACT) reported from Canberra, ACT

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • JTMansson
    Joakim Trygg Mansson (@JTMansson) reported from Canberra, ACT

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • DXPetti
    James Pettigrove🎅 (@DXPetti) reported from Canberra, ACT

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Legixnvx
    Legionvx (@Legixnvx) reported from Canberra, ACT

    Internet issues. Argh @iiNet

  • Kay1Denise
    Dk (@Kay1Denise) reported from Canberra, ACT

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • GallivantGirl
    Anastasia Jones (@GallivantGirl) reported

    @iiNet I don’t necessarily want to ‘transfer’ their account to my name. I mean can I just set up a new account with you and have you turn the service on using the modem/router I already have from ex-flatmate.

  • aussiemusicfan
    Not The Bowie 🎶 (@aussiemusicfan) reported

    It could be a coincidence but since @iinet upgraded our internet to 250/20 I'm suddenly only getting 50/20 on our powerpoint Ethernet. Wifi fine. Used to get at least 80 or 90 down. Old PC can't handle more than 100 anyway, so have requested to opt-out. We'll see if that helps.

  • reddwharf
    Rob Jones Whyayeman! (@reddwharf) reported

    @RichardTuffin @iiNet Try Mint. I changed four months ago. No probs. Australian service techs, based in Hobart. Great service.

  • kateloh
    Kate Hedley (@kateloh) reported from Westfield, Western Australia

    Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.

  • nikolidos
    nikoS (@nikolidos) reported

    @maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out

  • GallivantGirl
    Anastasia Jones (@GallivantGirl) reported

    @iiNet Hi if my flatmate has moved out who had service in their name, can I set up an account and just have it continued using same modem/router we already use? Thanks

  • mickjwilson
    Michael Wilson (@mickjwilson) reported

    Never use @iiNet for any type of service..... 4 from 4 appointments not attend... of course each one is my fault as per the 15 different people I have spoken-to....amazing how I have a case manager who is at the highest level that is always busy!

  • RichardTuffin
    #RichardFromPhotoOps (@RichardTuffin) reported

    @narelleford @iiNet I "upgraded" to @iinet vdsl, but instead of just copying my customer details across to my new service, they were re-entered manually - and incorrectly. You'd think a company that deals with technology 24/7 365 days a year could do a little better tbh.

  • markianjones
    Mark Ian Jones (@markianjones) reported

    @iiNet my website is down! Hosted by @iiNet is there an outage?

  • RichardTuffin
    #RichardFromPhotoOps (@RichardTuffin) reported

    @iiNet The thing is, if I dm me you, you're just gonna suggest I get in contact with support or accounts etc. This issue is way beyond that. Feel free to keep asking me to dm you, or escalate it with management. Your option but when this blows up, i'll be mentioning these tweets.