iiNet

iiNet Outage Report in Richmond, Hawkesbury, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Richmond, Hawkesbury, State of New South Wales 04/25/2024 10:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • philliphavea Phillip Havea (@philliphavea) reported from Sydney, State of New South Wales

    @iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • dropbear2_0 The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, State of New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • yueh Steven Yu (@yueh) reported from Sydney, State of New South Wales

    @iinet @NBN_Australia down in Maroubra...

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    Is @iiNet internet down in Harris Park? Mine not working since last night..

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.

  • Peter_F_Ryan Peter Ryan (@Peter_F_Ryan) reported from Sydney, State of New South Wales

    @mat945 @iiNet All resolved now after an early call to @iinet technical support.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • randueza Rodrigo Andueza (@randueza) reported from Sydney, State of New South Wales

    @iiNet since this morning not connecting to the network, any outages in Glebe area?

  • KateWarren82 Kate (@KateWarren82) reported from Sydney, State of New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

  • Gemasp Gemma Edwards (@Gemasp) reported from Sydney, State of New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

  • Peter_Hindwood Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, State of New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteboardKing BB (@WhiteboardKing) reported

    @Telstra has a genuine issue with their new via app chat. Over 24 hours invested in chat alone, 12 phone calls and my 4g backup they directed me to use until my nbn could be connected is still pumping out 0.1mbs at peak speeds... easy money you lot @iiNet nows your chance!

  • fragmentoffear Don Fury (@fragmentoffear) reported

    Check out my Speedtest results! 15.1 Mbps down and 4.4 Mbps up. How do your speeds compare? Hey @iiNet I am paying for 25Mbps. I did your speed test at 12:30am with no one else in the house using the Internet. How can I improve my speed? Any ideas?

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    My @iiNet internet has been shaky/slow/useless for 8 weeks. 2MB upload this morning. Supervisor suggestion “you pay for a private technician to check it out”. Serious suggestion. You guys are an embarrassment #telstraindisguise

  • MrBenSlater Ben Slater (@MrBenSlater) reported

    @iiNet can you please confirm if there is an Outage in Thornbury, Vic (3071)

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Well @iiNet, whilst I've spent over an hour on the phone with you idiots, trying to persuade you your people can talk directly to my tenant to resolve this issue, he has been promised a call back by your faults department! What sort of Mickey Mouse operation are you running?

  • VacuousNess 💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported

    Unf****ing believable! Have used @iiNet for years. Was me who set it up in joint names with spouse, me who's always done admin, trouble shooting, ph calls to iiNet and recommended them to others. Today phoned them and told not authorised. We are BOTH furious. #misogyny policy ?

  • johnban81940041 John Banks (@johnban81940041) reported

    @monicabridget21 Always dig deeper. It's the same as when you talk to a call centre, as I'm doing now, @iiNet, never admit any mistake or allow any deviation from process.

  • lukeperry85 Luke (@lukeperry85) reported

    @iiNet I am having internet dropouts of 30 seconds or so at regular intervals. it is interrupting my gaming sessions. I am on the Ballarat high speed cable. are there known issues today?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet 30 minutes on the phone already. There's a fault with the internet at a property we rent out, Sydney's in lockdown and your people in South Africa won't agree to contact our tenant to sort out the issue.

  • LoneVaultWander LoneVaultWanderer (@LoneVaultWander) reported

    @viraljetani @iiNet Same issue