iiNet Outage Report in Richmond, Hawkesbury, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (7%)
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Wi-fi (7%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Sydney | Internet | |
Sydney | ||
Sydney | Internet | |
Sydney | Phone | |
Sydney | Total Blackout | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
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Phillip Havea
(@philliphavea) reported
from
Sydney, State of New South Wales
@iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
@iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?
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The Drop Bear 🦇
(@dropbear2_0) reported
from
Sydney, State of New South Wales
@iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?
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Steven Yu
(@yueh) reported
from
Sydney, State of New South Wales
@iinet @NBN_Australia down in Maroubra...
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
Is @iiNet internet down in Harris Park? Mine not working since last night..
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.
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Peter Ryan
(@Peter_F_Ryan) reported
from
Sydney, State of New South Wales
@mat945 @iiNet All resolved now after an early call to @iinet technical support.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Rodrigo Andueza
(@randueza) reported
from
Sydney, State of New South Wales
@iiNet since this morning not connecting to the network, any outages in Glebe area?
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Kate
(@KateWarren82) reported
from
Sydney, State of New South Wales
@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
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Gemma Edwards
(@Gemasp) reported
from
Sydney, State of New South Wales
@iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist
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Peter H 🇦🇺
(@Peter_Hindwood) reported
from
Sydney, State of New South Wales
The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
@LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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BB
(@WhiteboardKing) reported
@Telstra has a genuine issue with their new via app chat. Over 24 hours invested in chat alone, 12 phone calls and my 4g backup they directed me to use until my nbn could be connected is still pumping out 0.1mbs at peak speeds... easy money you lot @iiNet nows your chance!
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Don Fury
(@fragmentoffear) reported
Check out my Speedtest results! 15.1 Mbps down and 4.4 Mbps up. How do your speeds compare? Hey @iiNet I am paying for 25Mbps. I did your speed test at 12:30am with no one else in the house using the Internet. How can I improve my speed? Any ideas?
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Nic Chamberlain
(@Nicchamberlain) reported
My @iiNet internet has been shaky/slow/useless for 8 weeks. 2MB upload this morning. Supervisor suggestion “you pay for a private technician to check it out”. Serious suggestion. You guys are an embarrassment #telstraindisguise
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Ben Slater
(@MrBenSlater) reported
@iiNet can you please confirm if there is an Outage in Thornbury, Vic (3071)
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John Banks
(@johnban81940041) reported
@iiNet Well @iiNet, whilst I've spent over an hour on the phone with you idiots, trying to persuade you your people can talk directly to my tenant to resolve this issue, he has been promised a call back by your faults department! What sort of Mickey Mouse operation are you running?
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💧 Vacuous Fair Dinkum Covfefe _Au Pair
(@VacuousNess) reported
Unf****ing believable! Have used @iiNet for years. Was me who set it up in joint names with spouse, me who's always done admin, trouble shooting, ph calls to iiNet and recommended them to others. Today phoned them and told not authorised. We are BOTH furious. #misogyny policy ?
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John Banks
(@johnban81940041) reported
@monicabridget21 Always dig deeper. It's the same as when you talk to a call centre, as I'm doing now, @iiNet, never admit any mistake or allow any deviation from process.
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Luke
(@lukeperry85) reported
@iiNet I am having internet dropouts of 30 seconds or so at regular intervals. it is interrupting my gaming sessions. I am on the Ballarat high speed cable. are there known issues today?
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John Banks
(@johnban81940041) reported
@iiNet 30 minutes on the phone already. There's a fault with the internet at a property we rent out, Sydney's in lockdown and your people in South Africa won't agree to contact our tenant to sort out the issue.
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LoneVaultWanderer
(@LoneVaultWander) reported
@viraljetani @iiNet Same issue