iiNet Outage Report in Richmond, Hawkesbury, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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Wi-fi (8%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Internet | |
Sydney | Wi-fi | |
Sydney | ||
Sydney | Internet | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Andy Donovan
(@donovandy) reported
from
Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Simon Harper
(@simon300376) reported
from
Sydney, State of New South Wales
@iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Michael Green
(@mulgar) reported
from
Sydney, State of New South Wales
@FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
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Moe Kiss
(@MoeMKiss) reported
from
Sydney, State of New South Wales
I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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Dar Ren Robe
(@ozisobe) reported
from
Sydney, State of New South Wales
@iiNet I want to make a formal complaint about how long it takes to get service on your phones
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Dar Ren Robe
(@ozisobe) reported
from
Sydney, State of New South Wales
@iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Karen Endicott
(@_iEndo) reported
from
Sydney, State of New South Wales
@iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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.michelle bamborough💧
(@mcreal15) reported
from
Sydney, State of New South Wales
@iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Mitchell Austin
(@mitchaustin10) reported
from
Sydney, State of New South Wales
@Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Robertson
(@djcrobertson) reported
@iiNet Normal service is restored. Thanks if you did anything.
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Nate Brierley
(@endeebee) reported
@iiNet received an SMS last night saying "emergency work" on NBN was being done in my area (Sefton, NSW). Still no service, and both iinet and NBN service status pages reporting no issues. Help?
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j.s.
(@earthxsucks) reported
@iiNet hi, is there a VDSL outage in 2606?
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Bruce
(@Catterbruce) reported
@IanWoolf @iiNet I’m in Belmont Vic. Internet is down and has been for at least an hour. No outages on the map. Any ideas? Modem is running with all green
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Jarrod Wilson
(@1arrod) reported
@iiNet my internet is down in Stirling 6021. Is this a wider issue or just my home? @LisaBarratt_is
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Wolphin
(@WolphIsWatching) reported
@iinet Problems tonight? My connection has gone pear shaped to the point of speedtest can't run. And a 790ms ping to your webserver with a 50% packet loss.
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Pardeep Grewal
(@Par_Grewal) reported
@iiNet have you got service issues in 2025? Patchy interent since last night and nothing this morning?
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Gemma Edwards
(@Gemasp) reported
from
Sydney, State of New South Wales
@iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist
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Nate Brierley
(@endeebee) reported
@iiNet On my Toolbox login, I can't seem to find a way to track my support ticket/case regarding no internet... Is this still a feature? Or is there another portal for it?
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.