iiNet

iiNet Outage in Richmond, Hawkesbury, State of New South Wales

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

 No problems detected at iiNet

iiNet problems in the last 24 hours in Richmond, State of New South Wales

iiNet Outage Chart in Richmond, Hawkesbury, State of New South Wales 05/26/2020 08:50

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 75.00% Internet
  • Wi-fi 11.25% Wi-fi
  • E-mail 6.25% E-mail
  • Total Blackout 2.50% Total Blackout
  • TV 2.50% TV
  • Phone 2.50% Phone

iiNet Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent outage reports and issues originated from Sydney and Cornwallis.

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iiNet in Richmond, State of New South Wales Comments

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iiNet Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:
  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • Avo_Spread Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • AdamGoldstien Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales

    @iowenjones @iiNet Wow. That shit

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • SaxonYellow fμck a mjμ (@SaxonYellow) reported

    @iiNet DM me my internet has been down for about 2 hours now

  • ralphytown Amanda Ralph (@ralphytown) reported

    @iiNet The technician has resolved the issue - for now. Usual lack of stability with #NBN @NBN_Australia - not a problem I encountered with ADSL.

  • ralphytown Amanda Ralph (@ralphytown) reported

    Another 20 mins of my life I will never get back trying to resolve issues with the 'wonderful' #NBN @NBN_Australia #iinet @iiNet

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet And it gets worse @iiNet I am sick of this lousy customer service. Your staffer didnt even care if I left iinet after 14 years. I’d say that’s a serious issue in customer service from iinet.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet Inlight of the customer service so far, your score is minus 20. School’s out still on recommending @iinet to others.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet Interesting point @iiNet When I asked for a call back/help last night. You were quicker then V1 rocket to help me. Right now I’m watching grass grow. Slow and tedious process but still interesting.

  • MsAliOnline Ali Aitken (@MsAliOnline) reported

    @iiNet It's not a connection issue. It's the fact that despite me telling you you've sent me the wrong modem more than once, you keep sending them.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet Customer Service Score for female staffer is minus 10. Recommend @iiNet to others, lets wait n see.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet Soooo @iiNet You have disconnected me just NOW!! Even after I got my call back last night from a female iinet staff. We spoke and in brief I had nothing to worry about. This is BS customer service. Please rectify.

  • BertEntwhistle 💧Burnt Toast (@BertEntwhistle) reported

    Customer with #iiNet for over 12 years. Recently Upgraded to the highest NBN plan and was over charged. The first residual bill is $1.49. They ‘lost’ my auto payment details and leapt to threatening disconnection emails in two days. Great customer business practice.