iiNet Outage Report in Riddell, Macedon Ranges, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Sporting Photos
(@sportingphotos) reported
from
Long Forest, State of Victoria
Been with @iiNet for 10 years, the unbelievable shit service I’m getting today over an issue has got me wanting to move from them for the first time. That’s right 10 years and they’re treating a loyal customer this way We stuck with them even when we went 2 months without service
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
@NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.
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Luke Taylor - Leader Choice SA
(@Real_LukeTaylor) reported
@iiNet provided me with the WORST POSSIBLE experience I could have ever asked for in the short 4 or 5 months I was with them. The regret set in the day after I signed up when I noticed I could get better for cheaper with other providers. Oh and the reviews say it all too. #Avoid
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Nezzzzzzzzzzzzzzz
(@Nezzie_) reported
@iiNet your customer support is the worst - my elderly mum like I’m sure most others cannot understand any of the operators due to their thick accents! Do better!
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Ian Oldham
(@ioldham) reported
@iiNet Doesn’t help someone going overseas today does it. Try putting your management through some basic service training - don’t make changes that have serious flaws that require you to work on fixes. Two years ?! Pathetic service. Pathetic management.
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Zimboy
(@Zimboy_Rob) reported
@iiNet I just changed my nbn over to you guys. I've hooked up new modem and have internet access. Do I need to cancel my service with old provider or was that done automatically?
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ItsJustAlexAU
(@ItsJustAlexAU) reported
@iiNet my internet service has been disconnected, but the bill has been paid..can someone help get it back up?
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.
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Kate
(@KateWarren82) reported
from
Sydney, State of New South Wales
@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
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Dotti
(@dottisworld) reported
@iiNet #iinet How hard is it to cancel your account?? I spoke to a CS rep on Friday 5.30 and was assured the account would be cancelled. No email to confirm it so rang this morning, no cancellation recorded. Now on hold to customer care after talking and explaining the whole..