iiNet

iiNet Outage Report in Toowoomba, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Toowoomba, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Toowoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Toowoomba, State of Queensland 09/09/2024 14:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Seems customer service, and therefore customer experience (CX) is dead. Despite its invitation to DM here, it shows no inclination to fix its DISHONEST double-dipping on my credit card.

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet Wow 18 years! What some companies do for that sort of customer loyalty and feedback. To shareholders, 18 years worth of repeated income is sadly chicken feed but you and people like you are their bread and butter. Shame on them for taking you, your time and money for granted.

  • brad_00 meh... (@brad_00) reported

    @iiNet @iiNet so today I have spoken to customer service, billing, provisioning and faults. Not 1 person has been able to help. I’ve been cut off twice and no call back so I get to start the whole process again. 17 years as a customer and this is the service/support I am getting

  • hopkinson Ian Hopkinson (@hopkinson) reported

    @MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!

  • EkramNasrul Nasrul Ekram (@EkramNasrul) reported

    @TubbsJTattsyrup @iiNet Wth….. this is awful.

  • Bet_siqueira Bebete (@Bet_siqueira) reported

    @iiNet is the worse. It’s been 2 months my Internet is so bad that I can barely load a website page and all they say is there’s an outage close to my house. Seriously? For 2 months? Absolutely joke.

  • cornwankies My Dress-up Claude (@cornwankies) reported

    Waiting for @iiNet to cancel my phone plan after they cut off my internet feels like slowly strangling. When this appt is over, i’m gonna get so mad over the phone

  • seanys caveman grunk 💉💉#FederalICACNow (@seanys) reported

    @AaronDodd @Telstra My experiences with @iiNet have been pretty awful. What is it with the telecoms industry?

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.