iiNet Outage Report in Toowoomba, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Toowoomba, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Toowoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Seems customer service, and therefore customer experience (CX) is dead. Despite its invitation to DM here, it shows no inclination to fix its DISHONEST double-dipping on my credit card.
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet Wow 18 years! What some companies do for that sort of customer loyalty and feedback. To shareholders, 18 years worth of repeated income is sadly chicken feed but you and people like you are their bread and butter. Shame on them for taking you, your time and money for granted.
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meh...
(@brad_00) reported
@iiNet @iiNet so today I have spoken to customer service, billing, provisioning and faults. Not 1 person has been able to help. I’ve been cut off twice and no call back so I get to start the whole process again. 17 years as a customer and this is the service/support I am getting
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Ian Hopkinson
(@hopkinson) reported
@MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!
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Nasrul Ekram
(@EkramNasrul) reported
@TubbsJTattsyrup @iiNet Wth….. this is awful.
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Bebete
(@Bet_siqueira) reported
@iiNet is the worse. It’s been 2 months my Internet is so bad that I can barely load a website page and all they say is there’s an outage close to my house. Seriously? For 2 months? Absolutely joke.
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My Dress-up Claude
(@cornwankies) reported
Waiting for @iiNet to cancel my phone plan after they cut off my internet feels like slowly strangling. When this appt is over, i’m gonna get so mad over the phone
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caveman grunk 💉💉#FederalICACNow
(@seanys) reported
@AaronDodd @Telstra My experiences with @iiNet have been pretty awful. What is it with the telecoms industry?
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.