iiNet

iiNet Outage Report in Townsville, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 06/01/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • roger_groom Roger Groom (@roger_groom) reported

    I don't understand, it's like I'm missing the obvious. Major @iiNet outage for ~20 hours but no ack or update at all. Nothing on their socials, no SMS, nothing. How can they have such poor handling of a major outage.

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.

  • ECeilings Esteem Ceilings (@ECeilings) reported

    @iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast

  • RgtempMarc Randy Goldberg (@RgtempMarc) reported

    @iiNet hi guys and gals. Any estimate on when services (eg email) might be restored? I'm assuming you had a shut-down because of the temperatures.

  • GiraffesRule1 Juno (@GiraffesRule1) reported

    @MikeCarlton01 Seems they have a problem Australia wide. Would be good if someone bothered to post on their Twitter account to inform us what is happening. @iiNet

  • DenyseWhelan1 Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported from Central Coast, State of New South Wales

    No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet

  • stejwill Don’t grow up, it’s a trap 🦘✳️💉 (@stejwill) reported

    @iiNet exhibiting its usual levels of customer service I see, all services down with no explanation. At least my @Pentanet_ISP connection is working, but my iinet email account is dead. Merry Christmas!

  • t2d66 2dogs (@t2d66) reported

    @jswharton @iiNet Was on hold listening to back 2 back ads this a.m. for 2hrs 1min 43 secs, then the machine hung up on me. Rang back Billing got to 2 mins 35. Maybe I should let the phone answerers get out back to help the techs. No humans to chat with to pay a bill. Down since last night AEST.

  • OttoVonT Peter Metzeling (@OttoVonT) reported

    @iiNet @_HenryRoss What BS is that answer @iiNet ? Email has been down since yesterday and zero comms until this morning..