iiNet

iiNet Outage Report in Townsville, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 01/15/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @iiNet @HawthornFC Are the memberships for customers who called your helpline using their mobile and then got charged for the call - a call because they were having problems with your service! Does iiNet treat Hawks players x this way?

  • Murdr__ ᴍᴜʀᴅʀ (@Murdr__) reported

    FIX MY ******* INTERNET @iiNet

  • freddstid whisaldolf (@freddstid) reported

    @iiNet hey so the internet is not working. Payments are all up to date and the status light is red on the box

  • Missamoo Missa (@Missamoo) reported

    @iiNet Your service is the worst. Almost a week without internet due to and outage only to be told there is a "scheduled outage' for another day at least. What the hell am I paying for? #TO #ombudsman

  • Gangrenous Shannon (@Gangrenous) reported

    @iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @Missamoo @iiNet Try calling them on your mobile because your nbn is down and your VOIP is now unavailable. iiNet then charge your mobile to call them - even when they leave you on hold for 30 minutes. I think this has to be illegal so I have referred the matter to the TIO.

  • mabeljessie Judy Brown (@mabeljessie) reported

    @iinet Customer Support still can’t retrieve 17 days, of lost emails but can debit my card for $168 for the modem I was supposed to send back. You sent details to the account you closed, I kept ringing you to tell you this.

  • toobahlou toobahlou (@toobahlou) reported

    @Toyota_Aus @iiNet $591 is refunds in a week of poor customer service between your two companies. Do better. I’d rather pay you and be in a good mood that have to prove your garbage on your own products and services.

  • StuartS1961 Lowest of the boosted proles. (@StuartS1961) reported

    @misullivan @iiNet You didn't expect them to understand networking did you? Seems a bit much for a network call centre person to understand networks.