iiNet Outage Report in Townsville, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (7%)
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Wi-fi (7%)
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TV (1%)
Community Discussion
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iiNet Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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Brent James Thomas
(@AustTelcoSeeker) reported
from
Townsville, State of Queensland
@iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...
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Brent James Thomas
(@AustTelcoSeeker) reported
from
Townsville, State of Queensland
@iiNet Can't watch a brought TV series I've brought because your speeds are too slow.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon
(@shazioewins) reported
@iiNet Almost 24 hours with no access to our emails! Might seem trivial to some but for others urgent work emails, vouchers for Christmas & I’m sure other critical information is now not accessible-it’s crucial to fix asap BUT We also need to be informed regularly of the status!
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Martina Christie
(@MissMFNQ) reported
@iiNet An absolute disgrace 24hrs before acknowledging there’s a problem. Even I can use my 4g phone to post a status update to social media it really isn’t that hard, get a guy & his smartphone and say ‘hey go post to FB & Twitter and let our valued customers know that we got problems”
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Costley ⚽️❣️MUFC
(@_Costley) reported
@iiNet Your customers deserve better clarity, I appreciate that the weather locally was extreme, but why this long to post this message with no insight or information Has our data been compromised? Is it an issue with hardware? Do you appreciate the scale of the issue? If not when?
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Jacq
(@Lemonlibrats) reported
@perthhacks @iiNet WTF a Perth based Co, lacks the ability to anticipate 40plus temps in Perth or to note weather forecasts days in advance. Give it up a& let someone else have a go
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Sharon
(@shazioewins) reported
@iiNet I accept the reason for the loss of service-adverse events happen.I can’t accept the ARROGANCE of NO ACKNOWLEDGEMENT of the delay in advising us-either your risk mgt processes are in a mess- ( crucial step”advise customers”) or u just didn’t care about us.U need to explain THIS!
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Silens Mortalis
(@SilensMortalis) reported
@iiNet An hour, a day or a week to fix it? Please communicate to your customers.
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PerthHacks
(@perthhacks) reported
@chky_cel @iiNet yeah email has been down since yesterday. Forums say that someone may have forgotten to turn on the AC in the server room
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jd_sullivan
(@jd_sullivan) reported
@iiNet Like a day late .. what’s the timing on the service in southwest WA?
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Liana Treadwell
(@lianapappas) reported
@iiNet Not correct internet services are still down and are affected. Ours is still down and we’re in VIC. What’s the update?
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Simon Rosenberg
(@simon_rosenberg) reported
@iiNet After an outage of nearly 24 hours and no communication about the problem until recently, "some" iiNet customers are considering taking their custom elsewhere.