iiNet

iiNet Outage Report in Townsville, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 12/25/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Uji733 Paul Ryan (@Uji733) reported

    @iiNet @Hornso43 Last announcement was over 24 hours ago and only mentioned webmail. I have been unable to connect to my email via any application for 3 days, and still yet to find anything on social media or website saying there is a full on email issue.

  • Ocean4011 Helmut (@Ocean4011) reported

    @t2d66 @iiNet Phishing attempt. If you inspect the link it is not an iiNet address. Message used bad expression “update your credit card” rather than “update your credit card details”. Also does not address you by your name. I have had 10’s of these

  • joybel007 Joy💉💉#AlboforPM (@joybel007) reported

    @iiNet Our e- mail is still down and can't find out when or if it is returning .

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Entering day 4 of this debacle with iiNet service. Locked out of webmail now. Site saying incorrect login details. When will it be sorted?

  • uramaaaaaaazing Janet Evans (@uramaaaaaaazing) reported

    @iiNet @iinet can you please get in touch with your customers and let us know what's happening??? Sorry - this is terrible service. Some of your customers will soon be ex.

  • Threechordsongs Purple (@Threechordsongs) reported

    @iiNet What’s happening !!!!????? How about giving your customers an update on this email outage ? Haven’t received any emails now for 48hrs.

  • Stan86913363 Stan (@Stan86913363) reported

    @iiNet any eta on the emails service return? iinet? Anything is better than silence.

  • jesslawson85 Jessica Lawson (@jesslawson85) reported

    @iiNet Will emails sent during the outage be received? I know I am missing plenty of my online purchase confirmations

  • TheRealGoobly The Real Goobly (@TheRealGoobly) reported

    @BaconSupanova @iiNet Mate, I haven’t been receiving emails since about lunchtime on Xmas day. iiNet haven’t really explained why or given any indication of how long it will take to fix the problem. All a bit hopeless, really.

  • drjames2 Dan James (@drjames2) reported

    @iiNet Not receiving most emails for best part of the day. Called support who got back to me nearly 3 hours later. Was then put in a que for email hosting support for 30 mins only for the call to then drop out.