iiNet

iiNet Outage Report in Townsville, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 02/13/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • markoyaaaay Mark O'Shea (@markoyaaaay) reported

    @iinet how do I go about getting a replacement remote for my Fetch TV? It’s not fully broken but it performs terribly and has always done so - often delayed responses or unresponsive

  • shaboop Helly (@shaboop) reported

    @DocB__ @iiNet I've seen a lot in my time Ron, some things fail but the automated processes usually do the work for them. I changed to Aussie Broadband last year, purely for the 1000/50 speed available in this new area as iiNet didn't sell it. Kept my iiNet email addresses $25/yr.

  • ThurstoneMOAR Thurstone MOAR III (@ThurstoneMOAR) reported

    @iiNet still no internet and nobody from NBN showed up at the time you appointed me today. I'm also getting messages there is an outage in my area but then no outage is listed on your site when I check.

  • me_Jarrdo Jarrod (@me_Jarrdo) reported

    @iiNet Internet fully out in wesburn Noone else i know is having this problem! It’s been going off for hours every day and now its been off since 4pm yesterday! Please help!

  • YFoureur Yvonne Rat Cave Dweller (@YFoureur) reported

    @DocB__ @iiNet I'm with them, customer service is a bloody joke.

  • Anna98831 Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈 (@Anna98831) reported

    @PrinPeta @DocB__ @iiNet Was that the good years? Internode are now owned by Iinet. I have been having trouble getting on to their technical support.

  • ThurstoneMOAR Thurstone MOAR III (@ThurstoneMOAR) reported

    @iiNet Thanks, it listed now. Do I not need NBN appointment now if this is the likely cause of issue?

  • xXKorbinXx Korbin Jennings (@xXKorbinXx) reported

    @iiNet is there an outage on mobile service? No service all day

  • arapalla Arapalla (@arapalla) reported

    @DocB__ @iiNet They didn't want to help with our move to the bush. Skymesh said they would call back. They went and poked nbn about satellite for our area. Called us back in an hour and said can do. Bye bye iinet.

  • jaskiratks jaskirat (@jaskiratks) reported

    @iiNet hey customer support team, my wifi keeps failing or slowing down significantly throughout the day since I’ve paid more to double the speed. Could you please fix this ?