iiNet

iiNet Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 05/20/2025 11:55

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Loeysmob Kylie - time to move home :( (@Loeysmob) reported

    @NBN_Australia According to @iiNet I requested for the reschedule, which I didn't. How dare your company reschedule the appointment & say that the customer requested it, a complete lie.

  • becky182O Becky (@becky182O) reported

    @iiNet I’ve already lodged an official complaint and am waiting for that, for 3 business days. Still going round in circles. My case has been ‘escalated’ 3-5 times.

  • becky182O Becky (@becky182O) reported

    Cannot recommend @iiNet: 3 weeks until I ‘might’ have internet, after repeating myself and arguing with people over and over and over again, and lodging a formal complaint.

  • Loeysmob Kylie - time to move home :( (@Loeysmob) reported

    I am over this ****. I can't even reschedule tomorrows appt that you made without consulting us. What a f-ing joke NBN is.. Supposed to be decent internet & we can't even get internet...& you won't take responsibility for your f-up either. @NBN_Australia @iiNet #NotGoodEnough

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Hi @iiNet - on the phone yesterday with Ramiz I was told a case manager would call today at midday Brisbane time. No one has called and the net has been down for most of the afternoon. The first outage was at 8:36am this morning.

  • Jays200 Jays (@Jays200) reported

    @NBN_Australia I appreciate your assistance today but if you read my 1st tweet you'll notice I mentioned that I had already reported fault with @iiNet. This is the problem with too many links in the chain. The fault isn't at my premises. DM me and I'll provide more details.

  • LetsBeefAboutIt The Biggest Troll Under The Bridge (@LetsBeefAboutIt) reported

    @iiNet Hello Chris. I gotta lie, I’m really impressed with this service. I have apparently been connected for two months and only have been able to access my internet twice and it only lasted the period of me taking a **** on the toilet. I would like to speak to your manager. - T. Roll

  • barefootthink Heather Delfs (@barefootthink) reported

    @iiNet there seems to be an unreported outage in our area? Nothing on either IINet or NBN websites but normal troubleshooting to restart not working.

  • Salsaby Get. In. There. (@Salsaby) reported

    How does a so called professional NBN provider have a support line for home customers not Business customers after hours? Bye 👋 @iiNet

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Sups @iiNet - the fix from the last outage lasted exactly 2 days. No internet now for 8 minutes. What gives?!