iiNet

iiNet Outage Report in Townsville, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 03/07/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

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iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • berserkertaken BerserkerFury (@berserkertaken) reported

    @iiNet is there any service issues happening around postcode 3350. Last few days have been experiencing a BIG increase in latency. Hoping there is a fix or advice for this please.

  • WolphIsWatching Wolphin (@WolphIsWatching) reported

    @iinet Problems tonight? My connection has gone pear shaped to the point of speedtest can't run. And a 790ms ping to your webserver with a 50% packet loss.

  • iamharj ♛IΛMHΛRJ♛ (@iamharj) reported

    @TPG_Telecom @iiNet @Aussie_BB C'mon guys! Southbank 3006, VIC on FTTB.... What do I gotta do to get 1GB speed plans! SOMEONE help the 20 dozen+ apartment buildings here to get on better speeds!

  • erikhechtmusic Erik Hecht (@erikhechtmusic) reported

    @iiNet @brentdacre Same issue in Ferny Hills QLD. Out over 24 hours now. The issue is not resolved as your website seems to suggest. We are losing income now. Please assist.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • endeebee Nate Brierley (@endeebee) reported

    @iiNet received an SMS last night saying "emergency work" on NBN was being done in my area (Sefton, NSW). Still no service, and both iinet and NBN service status pages reporting no issues. Help?

  • JessamyRoss Jessamy Ross (@JessamyRoss) reported

    Another day, another shitty customer service call with @iiNet trying to get someone to run a cable from the street to our existing @NBN_Australia box and modem. WE DON’T NEED A CHIP JUST GET SOMEONE TO RUN A CABLE. Could you be any worse? Solve it today or we cancel

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • Josephcoinstag Josephco.instagram (@Josephcoinstag) reported

    @iiNet Day7 (no access for 7 days)..just been advised by iinet modem was not delivered by startrek because they sent to different address..startrek won't tell iinet where they sent it due to security/privacy issues..today I have phoned, emailed and direct messaged ..no internet

  • Par_Grewal Pardeep Grewal (@Par_Grewal) reported

    @iiNet have you got service issues in 2025? Patchy interent since last night and nothing this morning?