iiNet

iiNet Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Townsville, State of Queensland 09/16/2025 08:30

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

  • AustTelcoSeeker Brent James Thomas (@AustTelcoSeeker) reported from Townsville, State of Queensland

    @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • FremenJack Fremen Jack (@FremenJack) reported

    @iiNet Thanks, Chris. 32MB out of a 1000MB quota. So, no. It’s not a capacity issue. I did raise a ticket on the topic, a couple of months ago. The issue seemed to go away - temporarily, it seems. Any other thoughts?

  • danialmoore Daniel Moore (@danialmoore) reported

    @iiNet hello. Is there an outage in Hawthorn?

  • soswow Aleksandr "Sasha" Motsjonov (@soswow) reported

    @iiNet is there to cancel your internet service online somehow?

  • Tanya_Stanton Tanya (@Tanya_Stanton) reported

    . @Internode customer service has really gone downhill since @iiNet took over. The number of times I’ve contacted them to sort out a simple issue is unacceptable not to mention them constantly hanging up on me once I finally get through to an operator #poorcustomerservice

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet there is no NBN outage detected in our area but we do not have internet in Brighton Vic. This is becoming too regular and we feel it’s time to change provider on the basis we are not receiving a reliable service

  • tuo2 Jordan Wightman (@tuo2) reported

    Seems like @iinet still having DNS problems in Randwick, currently blackholing Apple media content. Changing to google DNS fixes it. I’ve had previous problems with content hosted in Azure. Can you guys look at it and get back to me?

  • SimonPJamas Simon James (@SimonPJamas) reported

    @iiNet Why dont you stop them all first and send information by request? I will do as you ask, but you haven't addressed the issue I am raising. STOP THE JUNK MAIL WASTAGE!

  • JeffArmitstead Jeff Armitstead (@JeffArmitstead) reported

    Hey @iiNet seems to be no NBN cable service in Greenwich NSW again. Any update?

  • FremenJack Fremen Jack (@FremenJack) reported

    @iiNet A bit of an update: I had a call from iiNet support. It sounds like there’s still some work to do, but I feel like I have the attention of the support team. And in fairness, I suspect this is a niggly problem. But, I am optimistic! Thanks for helping to make the connection.

  • allymcleangames McLean pronounced like die hard (@allymcleangames) reported

    @iiNet hello! I've been without internet for 2 weeks. I've had so many calls about this fault with our Opticomm service but nothing seems to happen. Can you help me out? Trying to wfh 🙏