iiNet outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Brent James Thomas (@AustTelcoSeeker) reported 21 minutes ago from Townsville, Queensland

  @iiNet @mea871518 Why does this happen. Under the coppers networks when I was a kid with ancient technology we never had this...

• 
  Brent James Thomas (@AustTelcoSeeker) reported 59 minutes ago from Townsville, Queensland

  @iiNet Can't watch a brought TV series I've brought because your speeds are too slow.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syed Mahmood (@syedmahmood988) reported 6 minutes ago

  @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

• 
  Stuart (@stueyissickofit) reported 7 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Gary Bathgate (@BathgateGa3335) reported 7 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Anth (@Anth_Bo) reported 12 minutes ago

  @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on

• 
  Rory Bunk (@RoryBunk) reported 13 minutes ago

  120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

• 
  Charles Haig (@charles_haig01) reported 15 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Rod L (@lavo96) reported 15 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Campbell Henderson (@campbehenderson) reported 16 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  johnjet1 (@johnjet0) reported 17 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 21 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.