iiNet

iiNet Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 12/26/2024 21:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbieClark118 Abbie Clark 🏳️‍⚧️ (@AbbieClark118) reported

    @iiNet Sooo, we recently signed up to your cable plan and are having issues with drop outs on the router as it loses connection or the wifi just disappears and even the wired connection dies. So any idea what's up with that?

  • LiaWeston Lia Weston (@LiaWeston) reported

    @iiNet I understand that, but I'm still getting spam from stuff I reported over a fortnight ago. If there was a way to simply block email addresses from the webmail dashboard, it would solve a lot of problems.

  • strikhedonia01 Leah (@strikhedonia01) reported

    @twistieman @iiNet Finally got one out. Took them two visits over a week or two but it seems now that they have actually fixed the problem.

  • SnagzAU Snagz (@SnagzAU) reported

    @iiNet we have been left without a land-line for a couple months and after the 10 years we've been with you guys our internet has been terrible and none of the countless times and hours that we've called you, have any of your "specialists" been able to help us.

  • warwickpauld Ancient IT Geek 😢Had my 1st AZ. It’s Time 4 Labor (@warwickpauld) reported

    @iinet hi are there problems with the VDSL2 in north canberra, download speed has dropped to 16mbs but upload is still at 30mbs Started about 8:45pm Friday 13 Aug 2021

  • maystation4 Steve May (@maystation4) reported

    @iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.

  • PearlandBridey Dame Julie - dog in lockdown says stay home (@PearlandBridey) reported

    @iiNet No Internet at 2615 for over an hour now. NBN says no issues. Teacher trying to teach from home. Please investigate.

  • betchau Betty C (@betchau) reported

    @iiNet @tom_minc Would love to know the outcome of your situation as my iiNet support person ran out of ideas and passed on the case to the engineering team and said I could be without internet for at least 24hrs. First world problem, but difficult to do work in lockdown without it.

  • FahdAlwhab Fahd (@FahdAlwhab) reported

    @iiNet absolutely appalling hrs spent talking to different people asking the same question. Ordered a modem since u claim that's the issue and the order wasn't even processed. Absolutely the worst

  • CJaneSing Christine Jane (@CJaneSing) reported

    @iiNet what's going on? Three weeks of complaining about my crap service and still no call back!