iiNet

iiNet Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 03/05/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (12%)

    E-mail (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ralphytown Ralphy Town (@ralphytown) reported

    Yet another day of disrupted internet coming our way due to #nbn 'maintenance'. 2nd one in 2 weeks. This is becoming an all too regular occurance, disrupting study and work, It would appear a stable and reliable @NBN_Australia service is still a distant dream #iinet @iiNet

  • MsPraxis MsGetOutOfMyHousePraxis 💉x3 (@MsPraxis) reported

    Hi @iiNet , is your spam filter broken? Suddenly heaps of ****** spam is arriving in my inbox and I usually get hardly. What's going on? I'm reporting them all to you.

  • YeahNahZR Ba'al (@YeahNahZR) reported

    @iiNet I AM DESPERATE. YOUR STAFF IS TREATING ME LIKE ****. IVE ALREADY PAID HUNDREDS OF DOLLAR AND NOW I HAVE NO INTERNET AND NO WHERE TO GO. EVERY PERSON I SPOKE TO SHUT THE DOOR ON ME. CUSTOMER ID: 1194954861

  • scallo316 Scal (@scallo316) reported

    @iiNet Any issue in Atwell WA (6164) at the moment? I’ve checked the iiNet page and nbn page and it says everything is normal. I’ve rebooted the router 3 times, and checked all cables. Still nothing. It’s been off for 20-30 minutes. Very unusual.

  • scallo316 Scal (@scallo316) reported

    @iiNet Thanks Leo. I ended up calling support and they said the same, but did a forced reset anyway and that fixed it. Good work all round really!

  • quilliamz quilliamz (@quilliamz) reported

    @iiNet I just called for tech support and waited for a call back. Got the callback and it hung up on me before talking to anyone. Not sure what you expect me to do now? Please contact me...

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?

  • Gday_im_Breezie Breezie (@Gday_im_Breezie) reported

    @iiNet i can’t find an up to date outage or issues list or map. Had download speeds down to 3.13 Mbps on average for a couple of days now. Any known issues in northeast Tasmania causing this?

  • neonwinter Zane Smith (@neonwinter) reported

    Well @iiNet finally did something helpful for us! They removed any barrier of convenience stopping us from ditching their incompetent gaslighting ***. If we have to be out of pocket and start from step 1 because _they_ ****** up you can be damn sure we're not doing it with #iiNet

  • CharlizeTheroff Charlize Theroff (@CharlizeTheroff) reported

    On my phone bc @iinet is down Why is it down @iinet? You have one job...