iiNet outages and service status in Warwick, Queensland

Problems in the last 24 hours in Warwick, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Warwick, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnjet1 (@johnjet0) reported 5 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  GillianA 🌺 (@_IndianPacific) reported 6 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Stefan Tapp (@StefanVXR8) reported 8 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  Wyvernsrose (@wyvernsrose) reported 15 minutes ago

  @DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst

• 
  Geoff Thomas (@Geofftheplumber) reported 16 minutes ago

  I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

• 
  FreshGlade (@FreshGlade) reported 16 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  jimmy jbt (@jimmyjbt) reported 18 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Nick Carr (@NicksaCarr) reported 20 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 20 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported 21 minutes ago

  @iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this