iiNet outages and service status in Warwick, Queensland

Problems in the last 24 hours in Warwick, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Warwick, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Duthie (@pduthie_au) reported 3 minutes ago

  @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 5 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  Richard Crowden (@ScaredyCat44) reported 8 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you

• 
  Lathaniel Sydney (@LathanielS5437) reported 14 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Charles Haig (@charles_haig01) reported 15 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Rod L (@lavo96) reported 16 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Wyvernsrose (@wyvernsrose) reported 17 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  jimmy jbt (@jimmyjbt) reported 26 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  John Morgan (@Johnymorgz) reported 28 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

• 
  Nik (@dalekman9999RP) reported 30 minutes ago

  @iiNet i have sent a message. Having issues currently.