iiNet Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Abby 💉
(@CHICKENMUM89) reported
No Boxing Day sales for me because it looks like @iiNet is down !
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kidsglasses
(@kidsglasses) reported
@iiNet CRAP service. No emails. Can’t login into email using the app or the url. What’s going on ? Not only do you slow down my speeds and charge me the same now this. And ZERO response. Time to change to Aussie Broadband.
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Dan Read
(@DanRead3) reported
@iiNet having technical problems? I’m in Bondi NSW - can’t get or send emails and your webpage isn’t loading. My NBN internet is with iinet and is working fine otherwise….
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✳✳🕯🐀🐭🔥🐝🐝🌱🐞💧the enemy / cave dweller
(@AEBayley) reported
@iiNet unable to log in, in Perth. What is the problem?
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Leo cullia
(@LeoCullia) reported
@iiNet any email issues currently? Can’t get any emails
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Jason Caddy
(@jasoncaddy) reported
@iinet email has been down from Christmas afternoon and they literally have there out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.
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Chris Boendermaker🐀💧😈
(@Boendy1) reported
I use my internet connection for work. @iiNet as a result of a lack of response to customers during this outtage, inability to provide a 24/7 service and a general decline in service, after 19 years I am taking my business elsewhere. Very disappointing #iiNetFail
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Jaymz 🤘
(@AceF1910) reported
@iiNet are the any issues with you're servers? Having problems with emails
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Chris Boendermaker🐀💧😈
(@Boendy1) reported
@downdetectorau Seriously! Don’t they have on-call support staff? How hard is it to let us know what’s going on? How hard is it to reboot a couple of servers? I’ve been with @iiNet for 19 years. You guys have dropped the ball this time. Time to move?
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Wendy
(@WendyBirdOZ) reported
@AceF1910 @iiNet It's been down, at least, since 3pm WA time. Hopefully they'll have it up and running tomorrow. 🤞