iiNet Outage Report in Woodhill, Logan, State of Queensland

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

@LiamElliott_au @iiNet Iinet are the worst.

Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.

@laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.

i'm loving that i have the DMs from my conversation with @iiNet yesterday, they are helping me cut through the bullshit. i was almost fobbed off because i have a hybrid node network i had no choice to buy

Customer of @iiNet for 11 years yet after one month of promises you have not helped resolve a critical issue with our landline!!??

@iiNet I just do not understand how the system in works if I am always experiencing an outage but none else is? ( In my street)

@iiNet Good evening. I have been without connection for over three hours. I have checked and there is an unplanned incident with NBN in my area. What I do not understand is that my neighbour two doors down has not lost her connection. I do realise I have to wait on NBN to fix.

@IanWoolf @iiNet Sorry, just saw the other tweet. With upload so slow, it's bad for any business needing to upload important and large files.

@iiNet service is suspended but you have charged me overnight. Any chance of turning the internet back on?

@iiNet @SixersBBL You lied to us about the connection. You have cancelled appointments. You are a terrible isp.