iiNet Outage Report in East Fremantle, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in East Fremantle, State of Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in East Fremantle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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Total Blackout (16%)
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Wi-fi (12%)
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Phone (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near East Fremantle, State of Western Australia
The most recent iiNet outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near East Fremantle, State of Western Australia
Latest outage, problems and issue reports in East Fremantle and nearby locations:
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Look I just received another one 5 minutes ago after one earlier today to which I responded.m, and was told emphatically I wouldn’t receive anymore. #Do you actually believe you can help me?
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.
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Louie
(@louiethefly) reported
from
Westfield, State of Western Australia
So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!
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Scott
(@walkthedogma) reported
from
Westfield, State of Western Australia
@iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?
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дав фалон
(@thedockerdave) reported
from
Westfield, State of Western Australia
Frustrating when streaming the #WATLIV game and my @iiNet connection is so awful the game is constantly pixelating and pausing #timeforachange
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Andrew Henry | yojhi.eth
(@andrewmhenry22) reported
from
Perth, State of Western Australia
@iiNet hi, our nbn is down. Is there an issue?
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Kate Hedley
(@kateloh) reported
from
Westfield, State of Western Australia
Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.
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Mark Dodd
(@MarkBrooksDodd) reported
from
Westfield, State of Western Australia
@iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.
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🏴Davo Hunter🏴
(@AzumangaDavo) reported
from
Westfield, State of Western Australia
@akkamartialarts @iiNet There's an outage, ummmm.... everywhere
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becs
(@rbcalhr) reported
from
Westfield, State of Western Australia
iiNet is actually the worst internet company to deal with. Do not give them your money
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Heidi Herget
(@TObabe64) reported
from
Westfield, State of Western Australia
@iiNet Service was activated and working fine then stopped restarted for a few hours then stopped
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Heidi Herget
(@TObabe64) reported
from
Westfield, State of Western Australia
@iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks
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Heidi Herget
(@TObabe64) reported
from
Westfield, State of Western Australia
@iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW
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becs
(@rbcalhr) reported
from
Westfield, State of Western Australia
@iiNet is genuinely the worst internet provider
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Suzie Hunt
(@suzannejhunt) reported
from
Westfield, State of Western Australia
@bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!
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Russell Keith-Magee
(@freakboy3742) reported
from
Perth, State of Western Australia
@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.
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Russell Keith-Magee
(@freakboy3742) reported
from
Perth, State of Western Australia
I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.
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George Lenyk
(@Theodcat) reported
from
Westfield, State of Western Australia
@iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet
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Charles Sultana
(@charlessultana) reported
from
Westfield, State of Western Australia
@bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Nautilus
(@TheLlamaKingg) reported
3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet
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Stuart
(@stueyissickofit) reported
Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.
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Stuart
(@stueyissickofit) reported
Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.
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Books
(@Books4566) reported
As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
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Books
(@Books4566) reported
@iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.
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Anthony Widdowson 🐦
(@skyfire747) reported
Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.
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CombatCat
(@CryptoICTkat) reported
@gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.
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FreshGlade
(@FreshGlade) reported
@iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.
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Greg Bell
(@gReb3l) reported
Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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NiceMemeBroxD
(@Anothergamer00) reported
@pduthie_au @iiNet @iiNet I'm having the same issue, and it's been going on for 5+ hours. Some help would be greatly appreciated.