iiNet Outage in East Fremantle, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
iiNet problems in the last 24 hours in East Fremantle, State of Western Australia
The following chart shows the number of reports that we have received about iiNet over the past 24 hours from users in East Fremantle and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Wi-fi
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Total Blackout
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E-mail
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Phone
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TV
iiNet in East Fremantle, State of Western Australia Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports Near East Fremantle, State of Western Australia
Latest outage, problems and issue reports in East Fremantle and nearby locations:-
Michele Fay Dobb (@MicheleDobb) reported from Westfield, State of Western Australia
@iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.
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Michele Fay Dobb (@MicheleDobb) reported from Westfield, State of Western Australia
@iiNet Look I just received another one 5 minutes ago after one earlier today to which I responded.m, and was told emphatically I wouldn’t receive anymore. #Do you actually believe you can help me?
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Michele Fay Dobb (@MicheleDobb) reported from Westfield, State of Western Australia
@iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.
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Louie (@louiethefly) reported from Westfield, State of Western Australia
So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!
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Scott (@walkthedogma) reported from Westfield, State of Western Australia
@iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?
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дав фалон (@thedockerdave) reported from Westfield, State of Western Australia
Frustrating when streaming the #WATLIV game and my @iiNet connection is so awful the game is constantly pixelating and pausing #timeforachange
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Andrew Henry | yojhi.eth (@andrewmhenry22) reported from Perth, State of Western Australia
@iiNet hi, our nbn is down. Is there an issue?
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Kate Hedley (@kateloh) reported from Westfield, State of Western Australia
Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.
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Mark Dodd (@MarkBrooksDodd) reported from Westfield, State of Western Australia
@iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.
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🏴Davo Hunter🏴 (@AzumangaDavo) reported from Westfield, State of Western Australia
@akkamartialarts @iiNet There's an outage, ummmm.... everywhere
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becs (@rbcalhr) reported from Westfield, State of Western Australia
iiNet is actually the worst internet company to deal with. Do not give them your money
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Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia
@iiNet Service was activated and working fine then stopped restarted for a few hours then stopped
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Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia
@iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks
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Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia
@iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW
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becs (@rbcalhr) reported from Westfield, State of Western Australia
@iiNet is genuinely the worst internet provider
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Suzie Hunt (@suzannejhunt) reported from Westfield, State of Western Australia
@bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!
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Russell Keith-Magee (@freakboy3742) reported from Perth, State of Western Australia
@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.
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Russell Keith-Magee (@freakboy3742) reported from Perth, State of Western Australia
I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.
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George Lenyk (@Theodcat) reported from Westfield, State of Western Australia
@iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet
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Charles Sultana (@charlessultana) reported from Westfield, State of Western Australia
@bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc
iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
Tenancy Toolbox (@tenancy_toolbox) reported
@iiNet any chance BizSupport will respond to any of our support emails in the near future? You used to be quite helpful at customer service.
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Dillon Cotter (@Darklighter159) reported
@iiNet have been without mobile from last night. Is there a known outage being investigated?
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Paul Bond (@pr_BOND) reported
@iiNet your website says there is no issue with service for our postcode 3216, yet when we call your helpline there's an automated message saying there is a problem, it's been offline for over 24 hours now, any update?
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Andrew Parry (@PazingtonIII) reported
@iiNet so, outage won’t be fixed until 4am, can you explain why it’s taken 2 days so far? And what other Options we have?
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Jessica (@sass1ca) reported
@iiNet I'm in Geelong. I know there's a fault. Things happen. I just don't understand how you've had an assessment completed and know what's needed to fix it but still no ETR. Is this 3-5 hours or 3-5 days?
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indigo_lollypop_pantsafire (@IPantsafire) reported
@andy_mossman19 @iiNet @HumeJayk What is going on?? In 2022 when so many people are WFH, this is unacceptable and then for any compensation you want us to talk to someone! This should be auto adjusted for anyone in the area affected.. communicating would help!
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Rhi Sceney (@Rhi8375) reported
@iiNet please provide an update on mobile data issues? Cannot use phone at all without hotspotting from someone else’s device. Both internet and mobile data down! What’s going on please?
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Jessica (@sass1ca) reported
@jonosc11 @iiNet @four_outta_ten Agree. Surely someone has got there and though "gee this'll take 12 hours to fix" or whatever. I can't believe they have NO idea.
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Rhi Sceney (@Rhi8375) reported
@iiNet Mobile data is still not working? It’s been over 12 hours. Where can I check mobile outages please?
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Da Costa (@Beastiano) reported
@jonosc11 @iiNet Still down in Belmont