iiNet Outage in East Fremantle, State of Western Australia

@akkamartialarts @iiNet There's an outage, ummmm.... everywhere

iiNet is actually the worst internet company to deal with. Do not give them your money

@iiNet Service was activated and working fine then stopped restarted for a few hours then stopped

@iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks

@iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

@iiNet is genuinely the worst internet provider

@bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

@iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet

@bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc

Why does @iiNet have to go down right in the middle of a **** update 😥

@iiNet having issues with my internet NBN are there any report outages Kalamunda, WA 6076

Internet has been down for hours. @iinet says it won’t be up til 8pm. Well, that’s my working day ruined. Was trying to get backlog finished before #westtechfest tomorrow. Nah, that won’t happen! 😞 #suffering #suckatoons

@iinet once again my internet is not working. I don't have time to sit on the phone for hours with you people because I have a job and frankly I'm sick of doing this every two months. My account username is jess.paterson please find out what is going and get back to me.

No NBN in WA6025 @iiNet been down a few hours now

@iiNet Yes and your follow up team told me it was an issue with the router despite it clearly being an issue with the NBN box and I was once again forced to spend 20 minutes going through tests that were already done last night. So you've successfully wasted both my time and your own.

@iiNet My internet is down and I am supposed to be having a technician come out today to check my NBN connection device. I was wondering if you have an ETA as I will need to go to work eventually. Task number: 339808030. Thanks.

Internet down for hours postcode 6025 ... support more annoying than helpful ... No ETA ... complete waste of a days work... not happy @iiNet

@iiNet Done that... outage in 6025 ... been down for hours no ETA.. nothing

@iiNet Hey! Wondering if there's anything going on with HFC in 3219? Slow as a wet week. Tried turning it off and on but still sluggish

@iiNet is there any issues with NBN in Canberra

6.05 AM and I have already submitted a complaint to the Telco Ombudsman to try and get @NBN_Australia to connect us after 6 months of failure. @iiNet @Telstra have failed! Ironic my PhD was on optical fibres!

@NBN_Australia apparently your network is out in petersham according to @iiNet .....

@iiNet HiiNet, sudden outage in success WA?

@iiNet Hi iiNet, my nbn appears to be down in Glen Iris, Victoria. Any info for me?

@iiNet That test was via a Wi-Fi connected iPad. It’s a few hours later and I’ve done a test from the desktop and from a Wi-Fi connected iPhone, and it’s now over 20 Mbps. But for the last week or so it’s been erratic, can tell because our Ethernet-connected Apple TV has been very slow.

@iiNet hey if I called earlier reporting a problem and the problem is now fixed but a technician is coming tomorrow, do I need to call to cancel that or is it still good that they come check it anyway?

@iiNet I received an email saying that the promotion period under which I purchased my service would soon end and would now be billed at the rate of $5 per month- does that just mean my bill will increase by $5 a month?

@iiNet Oh right How silly of me You want ME to enable a fix for bad coding Not going to happen Thanks for the response Peace out