iiNet outages and service status in East Fremantle, Western Australia

Problems in the last 24 hours in East Fremantle, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in East Fremantle, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Fremantle, Western Australia

The most recent iiNet outage reports came from the following cities: Perth.

City	Problem Type	Report Time
Perth	Total Blackout	4 days ago
Perth	Internet	13 days ago
Perth	Internet	29 days ago
Perth	Internet	1 month ago
Perth	Internet	2 months ago
Perth	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near East Fremantle, Western Australia

Latest outage, problems and issue reports in East Fremantle and nearby locations:

• 
  Russell Keith-Magee (@freakboy3742) reported 5 minutes ago from Perth, Western Australia

  I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

• 
  Russell Keith-Magee (@freakboy3742) reported 16 minutes ago from Perth, Western Australia

  @NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

• 
  Andrew Henry | yojhi.eth (@andrewmhenry22) reported 35 minutes ago from Perth, Western Australia

  @iiNet hi, our nbn is down. Is there an issue?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 5 minutes ago

  @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

• 
  Nick Carr (@NicksaCarr) reported 7 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Carsten Bauer (@numloxx) reported 7 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

• 
  lune (@llunesy) reported 8 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  🇦🇺Mdub (@mattwallis81) reported 9 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Greg Bell (@gReb3l) reported 12 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Zane Elzein (@Zanelzfd3) reported 12 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Books (@Books4566) reported 13 minutes ago

  As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

• 
  freddstid (@freddstid) reported 14 minutes ago

  @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

• 
  England's Bali (@thestategovt) reported 16 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines