iiNet Outage Report in Perth, Western Australia

Problems in the last 24 hours in Perth, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Perth, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (65%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (5%)

Live Outage Map Near Perth, Western Australia

The most recent iiNet outage reports came from the following cities: Perth.

City	Problem Type	Report Time
Perth	Internet	20 hours ago
Perth	Wi-fi	2 days ago
Perth	Wi-fi	2 days ago
Perth	Internet	2 days ago
Perth	Internet	4 days ago
Perth	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Perth, Western Australia

Latest outage, problems and issue reports in Perth and nearby locations:

• 
  Andrew Henry | yojhi.eth (@andrewmhenry22) reported 4 minutes ago from Perth, Western Australia

  @iiNet hi, our nbn is down. Is there an issue?

• 
  Russell Keith-Magee (@freakboy3742) reported 34 minutes ago from Perth, Western Australia

  @NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

• 
  Russell Keith-Magee (@freakboy3742) reported 59 minutes ago from Perth, Western Australia

  I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported 4 minutes ago

  @AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?

• 
  Stephen Chalmers (@ChuckieCh) reported 8 minutes ago

  @whoisricho @iiNet I agree - hopefully they will in future do a lot better on communicating early & often what the issue is & the expected resolution time though.

• 
  Sheridan Jobbins (@5oh19) reported 9 minutes ago

  Please - somebody tell @iiNet to use their gmail account if they’re having trouble logging on to give us an update on service outage!

• 
  BYFC More (@ByfcMore) reported 13 minutes ago

  @kidsglasses @iiNet Seriously swap to Aussie! iiNet is nothing what they used to be! Have a referral code but don’t even care if you don’t want it… want better internet, go Aussie. Better customer service too

• 
  Janus Pitt (@tantryl) reported 13 minutes ago

  @MarcusSpark1980 @iiNet my inquiry is about FTTN service

• 
  Simon Rosenberg (@simon_rosenberg) reported 18 minutes ago

  @iiNet After an outage of nearly 24 hours and no communication about the problem until recently, "some" iiNet customers are considering taking their custom elsewhere.

• 
  Marcus (@MarcusSpark1980) reported 19 minutes ago

  @tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.

• 
  Silens Mortalis (@SilensMortalis) reported 19 minutes ago

  @iiNet An hour, a day or a week to fix it? Please communicate to your customers.

• 
  Sharon (@shazioewins) reported 20 minutes ago

  @iiNet I accept the reason for the loss of service-adverse events happen.I can’t accept the ARROGANCE of NO ACKNOWLEDGEMENT of the delay in advising us-either your risk mgt processes are in a mess- ( crucial step”advise customers”) or u just didn’t care about us.U need to explain THIS!

• 
  Jackie (@JackieMack) reported 20 minutes ago

  @iiNet Is iiNet email down? I can use the internet but cannot get access to my emails