iiNet outages and service status in Brighton, South Australia
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- iiNet generated 0 outage signals in the last 24 hours around Brighton, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Brighton, South Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brighton, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brighton, South Australia
The most recent iiNet outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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Phone | 11 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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TV | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
Community Discussion
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iiNet Issues Reports Near Brighton, South Australia
Latest outage, problems and issue reports in Brighton and nearby locations:
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matt james (@MattyJayAU) reported from Adelaide, South Australia@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.
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BC (@BCRSDivisioN_) reported from Adelaide, South Australia@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.
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Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South AustraliaHey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.
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Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia@iiNet DM me and I’ll send you my customer number.
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me
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BC (@BCRSDivisioN_) reported from Adelaide, South AustraliaHey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic
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matt james (@MattyJayAU) reported from Adelaide, South Australia@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.
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matt james (@MattyJayAU) reported from Adelaide, South AustraliaWorst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day
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m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, South Australia@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩
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matt james (@MattyJayAU) reported from Adelaide, South Australia@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE
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Adam Watherston (@adamwatherston) reported from Adelaide, South Australia@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings
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Scott Murphy (@ScottMurphyAUS) reported from Adelaide, South AustraliaFirst day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Bell (@gReb3l) reportedHi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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Nick Carr (@NicksaCarr) reportedHow’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.
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Stuart (@stueyissickofit) reportedOk @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.
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GillianA 🌺 (@_IndianPacific) reported@iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you
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AEB (@AEBayley) reportedBloody hell @iiNet still down...48hrs and counting 🤬
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Books (@Books4566) reported@iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?
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cyph (@imcyph) reported@iiNet **** you let me switch isps i hate you so much
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst
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Richard Crowden (@ScaredyCat44) reported@iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you
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Nick Karpetis (@NickKarpetis) reported@iiNet I can not access toolbox error 503 service unavailable. When will it work again?