iiNet Outage in Brighton, Adelaide, State of South Australia

@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

@iiNet DM me and I’ll send you my customer number.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

@iiNet we’ve been having serious issues all yesterday and today in NSW, Kellyville (Sydney) internet keeps cutting out every 10 or so minutes and upload is crap all of a sudden. This is just after maintenance was performed on our local Node. This is crap, we need to work!

big shout out to @iiNet - over 7 calls to tech support in 4 months, new modem in July that was going to fix everything. No internet again today when everyone is trying to work. THANKS.

@thechartist @NBN_Australia @iiNet The Libs gave us a future proofed low cost Super speed broadband service........ Not

@iiNet is there an unreported outage in Qld 4000? I’ve power cycled and replugged all connections on my end but still don’t have FTTB connection.

@iiNet massive speed issues on wifi, getting 0.98 download; 1.28 on my phone. Also really long wait times on call centre, unusual at this time. Issues in north Melb?

@iiNet one of the worst customer service experiences I’ve ever had - taken over 30 mins & 3 different staff members to get my SIM card sent to correct address

@iiNet Been getting intermittent DNS failures and constant slow speeds gaming/Netflix for last couple of hours, any outages on Ultra FTTB in Melbourne atm? Tried multiple devices, rebooting router, no change

Had an internet outage earlier today in castle hill. It's kind of back? Chrome works but voice applications (Discord Skype) and games don't connect and having been giving me errors all day. I've restarted the router and multiple PC's. Please can this be looked into. @iiNet

Had an internet outage earlier today in castle hill. It's kind of back? Chrome works but voice applications (Discord Skype) and games don't connect and having been giving me errors all day. I've restarted the router and multiple PC's. Please can this be looked into. @iiNet

@iiNet Just stop lying about your service. Simple.