iiNet Outage in Brighton, Adelaide, State of South Australia

@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

Congratulations @iiNet you are the club house leader for 2019 worst customer service and management #goodbye

After 72 hours, service has been restored. Hopefully this long outage will be the last of its kind. #NBN #iinet

@iiNet There are other details on that Tweet though. I'm trying to reach the HFC/NBN support team re: an NTD that keeps powercycling.

@iiNet Yep. iiNet Support v 1.4.4 (build 10404).

@iiNet @ii_cMay If you can please let me know when the outage in SA will be fixed that would be great.

Frustrating downtime when the internet connection is down because it’s very windy outside. #iinet #nbn #hfc

@iiNet Hi there iiNet Australia. As a iinet customer currently in Switzerland I found that Swisscom here (the Swiss Telstra) has put you on their ISP blacklist, for Spam or Phishing or some other reason. We can't access iiNet website or send emails on any device or platform here

@iiNet Customer Over Charged for 6 Months still ongoing I have proof that I: - Cancelled FETCH TV 7 months ago - Downgraded from NBN 100 to NBN50 6 months ago Your staff is agreeing that I did cancel and for 7 months they are processing the cancellation. STILL NOT RESOLVED !!!!

@CatFNBR if you have access to iinet it's 100% worth it, i get 400+ down and 100+ up with 0 ping consistent

@iiNet any news on cable being down in Ballarat

@iiNet @ktml I’m done with ur bullshit. Ur the most useless ******* internet provider every ******* night i get a latency over 100 and all u do is copy and paste as an answer. And no doubt u will to my comment, and they don’t even help!!

@iiNet your service is atrocious how can you jusify $90 per month for such rubbish. Can't watch a movie. Bloody awful.

@iiNet ok thank you, as i have received a few sms since i spoke to someone last night about the NBN not working but its working fine! I will wait for an update.Thank you

@NBN_Australia Yes still no internet. iiNet have booked me an NBN appointment (after receiving no updates from you) with no guarantee you even have a tech available. This is pretty poor guys, we've only had NBN a month.

@garyatloa @melkettle @iiNet Sounds like mine.. I've given up trying to fix it.. just use my @Telstra mobile for backup. In this modern NBN age you need 2 connections apparently..

@ComissionerKate IiNet is the gray con job of all time. Rubbish non service