iiNet Outage Report in Cheltenham, Port Adelaide Enfield, State of South Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Cheltenham, State of South Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (9%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Live Outage Map Near Cheltenham, Port Adelaide Enfield, State of South Australia
The most recent iiNet outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Cheltenham, State of South Australia
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.
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Kristie Baehnisch
(@Kristie_Bae) reported
from
Adelaide, State of South Australia
Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.
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m i c h a e l ¯\_(ツ)_/¯
(@micwoodward) reported
from
Adelaide, State of South Australia
@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.
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Jonathan Benjamin
(@jon_benj) reported
from
Adelaide, State of South Australia
@iiNet DM me and I’ll send you my customer number.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me
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Scott Murphy
(@ScottMurphyAUS) reported
from
Adelaide, State of South Australia
First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.
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Adam Watherston
(@adamwatherston) reported
from
Adelaide, State of South Australia
@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Riff Jet
(@TheRiffJet) reported
@TubbsJTattsyrup @Mezanong @iiNet Same old Pro forma stuff. Seek the recourse I mentioned. It wont cost you money. If you have the reference number from previous inquiries with the Ombudsman, it all relates to an ongoing issue.
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mau
(@audinosaur) reported
@iiNet Hi team I have had intermittent drop outs last few days. Has gone down again not reconnecting. Any issues NBN FTTN 6230?
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Worst service provider ever!!
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IanWoolf
(@IanWoolf) reported
My internet connection is terrible, and all my speed tests give latency error messages, download of 20Mbs and uploads of 0Mbs. @iiNet Switched the modem off and on several times, and then tried switching my hybrid NBN box off and on. Nothing helps.
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Try @ThisIsYomojo if you want excellent customer service and a tech team who actually knows what’s going on. They’re cleaning up @iiNet ‘s massive screwup for us.
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet I refuse to DM you anymore because I want other customers to see how bad your service is. Last DM I sent wasn’t responded to, and when I called to speak to a manager, you said they’d call me back in a couple of hours.
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Carlo Guevarra
(@Mvfcarsenal) reported
@iiNet thanks iinet. I get nbnco is investigating a problem but ffs I changed my modem a month ago and nothing but problems since then. Do better
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Timothy 💉💉💉
(@timothy_89) reported
@iiNet No thanks - already packed up in it's box and I've warned the other iinet/tpg customers in my building that the service is not good. Thanks for the reply though.
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@TheRiffJet @Mezanong @iiNet They refunded our money and stepped back from our numbers only because we got the ombudsman involved (thanks again for that tip!). And the day after they went ahead & activated the carda anyway!! Wtf right??
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Malokaiii
(@Malokaiii_) reported
@iiNet fourth day and still no connection. Are the NBN techs even trying to fix this problem. This is getting way beyond a joke! Just get my internet service working now, what do I pay for? To be ignored and without internet!