iiNet Outage Report in Cheltenham, Port Adelaide Enfield, State of South Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, State of South Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (4%)
Live Outage Map Near Cheltenham, Port Adelaide Enfield, State of South Australia
The most recent iiNet outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Cheltenham, State of South Australia
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.
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Adam Watherston
(@adamwatherston) reported
from
Adelaide, State of South Australia
@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!
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m i c h a e l ¯\_(ツ)_/¯
(@micwoodward) reported
from
Adelaide, State of South Australia
@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩
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Jonathan Benjamin
(@jon_benj) reported
from
Adelaide, State of South Australia
@iiNet DM me and I’ll send you my customer number.
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Scott Murphy
(@ScottMurphyAUS) reported
from
Adelaide, State of South Australia
First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.
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Kristie Baehnisch
(@Kristie_Bae) reported
from
Adelaide, State of South Australia
Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Tenancy Toolbox
(@tenancy_toolbox) reported
Today we have cancelled our @iiNet #VOIP service after many years due to the fact that over 1 week iiNet Biz Support has ignored our support tickets. We are now looking for alternatives.
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Tamsin Yeld 🏳️🌈🎶♿
(@yeld_tamsin) reported
@iiNet To help, as above, @iiNet can reconnect our landline so new provider @Activ8Me can take it over. Listen to yr own recordings! You should have waited & transferred the line seamlessly. Your incompetance & unethical action causing huge distress
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Tenancy Toolbox
(@tenancy_toolbox) reported
If you have a small business internet with static ip plan with any other Australian service provider other than @iinet or their associated companies then we would welcome your recommendations - of course they must be capable of responding to support requests in a timely manner.
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Jessica
(@sass1ca) reported
@iiNet I'm in Geelong. I know there's a fault. Things happen. I just don't understand how you've had an assessment completed and know what's needed to fix it but still no ETR. Is this 3-5 hours or 3-5 days?
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Andrew Parry
(@PazingtonIII) reported
@iiNet so, outage won’t be fixed until 4am, can you explain why it’s taken 2 days so far? And what other Options we have?
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Paul Bond
(@pr_BOND) reported
@iiNet your website says there is no issue with service for our postcode 3216, yet when we call your helpline there's an automated message saying there is a problem, it's been offline for over 24 hours now, any update?
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Da Costa
(@Beastiano) reported
@jonosc11 @iiNet Still down in Belmont
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Jeremy
(@jerann70) reported
@iiNet Hah! We just had a >36hr broadband failure, with no proactive comms to let customers know what was going on. Fault took >24hrs to id & 12 to fix. 1000s of customers in Highton, Belmont and Grovedale. Website was no use. No response to social media queries either. Don’t recommend.
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Juliet & Sarah
(@Feministingoz) reported
Hey @NBN_Australia & @iiNet NBN has been down in Ascot Vale and Flemington for more than 24 hours. This was supposed to be a planned outage finishing at 4pm yesterday. Any idea when it will be working again?
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Jonosc
(@jonosc11) reported
@iiNet Geelong cable? Down?