iiNet

iiNet Outage Report in Cheltenham, Port Adelaide Enfield, State of South Australia

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cheltenham, State of South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cheltenham, Port Adelaide Enfield, State of South Australia 11/23/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (89%)

    Internet (89%)

  2. Total Blackout (4%)

    Total Blackout (4%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheltenham, Port Adelaide Enfield, State of South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Total Blackout
AustraliaAdelaide E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, State of South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • jon_benj Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia

    @iiNet DM me and I’ll send you my customer number.

  • ScottMurphyAUS Scott Murphy (@ScottMurphyAUS) reported from Adelaide, State of South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • Kristie_Bae Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • micwoodward m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, State of South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • adamwatherston Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinoconnor50 Martin OConnor (@martinoconnor50) reported

    @iiNet Unfortunately the password reset resends a link to the email address we cannot access. I'd really appreciate some support please.

  • bertie007_park Michael Park in The Gaza Strip (@bertie007_park) reported

    @GrogsGamut @iiNet Left them some years ago. Could never guarantee a decent connection or speed. Now with Aussie BB. Never regretted the decision. Speeds exactly as advertised.

  • LonnieJav Avalon Jennings (@LonnieJav) reported

    @iiNet hey, our internet has been dying constantly for about a week now. Really important week at work coming up, please help. 2060

  • feasey_paul Paul Feasey (@feasey_paul) reported

    @GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade

  • johnalees shape shifting rodent reptilian hybrid (@johnalees) reported

    @GrogsGamut @iiNet Yep. Oh iinet you used to be good. Now just a sub-brand of TPG. I remember when all your call centers were in Australia and your customer service was good.

  • JamesHenstridge James Henstridge (@JamesHenstridge) reported

    @GrogsGamut @iiNet I'm still with iiNet because they have the cheapest plan for my building (a non-NBN FTTB one). But their service is nowhere near what it was prior to the TPG merger.

  • CJaneSing Christine Jane (@CJaneSing) reported

    @iiNet what's going on? Three weeks of complaining about my crap service and still no call back!

  • tom_minc tom minchin (@tom_minc) reported

    @outagedetect @iiNet been having multiple disconnections since 520am. Nothing on iinet network status?

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet your customer service is appalling. How can you be getting worse? You’re basically Telstra

  • LeslieCThiess Leslie C Thiess (@LeslieCThiess) reported

    @GrogsGamut @iiNet Can confirm similar problem in transferring my NBN service within same apartment complex. Had to create a new service and pay in advance. Absolutely poor customer service at @iiNet !