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iiNet Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Live Outage Map Near Cheltenham, South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 16 days ago
Adelaide Wi-fi 27 days ago
Adelaide E-mail 28 days ago
Adelaide Internet 1 month ago
Adelaide Total Blackout 1 month ago
Adelaide E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • adamwatherston
    Adam Watherston (@adamwatherston) reported from Adelaide, South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • micwoodward
    m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

  • jon_benj
    Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia

    @iiNet DM me and I’ll send you my customer number.

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • Kristie_Bae
    Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • ScottMurphyAUS
    Scott Murphy (@ScottMurphyAUS) reported from Adelaide, South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • makross1
    Blocka (@makross1) reported

    @iiNet no internet for 2 days in Perth wtf is going on

  • lisapodcasts
    Lisa Tait 💙💛 (@lisapodcasts) reported

    @gabzstopper @iiNet I have the same problem, but it started on November 9. They tell me it’s fixed. It’s not.

  • Gamer_Rade
    Rade 🔪 (Addie) (@Gamer_Rade) reported

    Welp, the constant dropouts from @iiNet make me incredibly happy that I decided to port out when we move. Y'all gonna reimburse me for the mobile data I have to use today because your service isn't working?

  • villanellesboat
    rory (@villanellesboat) reported

    @IntoTheWok @iiNet Did you end up fixing this issue? I’ve been having the same problem

  • HowellBarry
    Barry Howell (@HowellBarry) reported

    @iiNet Signed up 11 days ago. Modem still hasn't left dispatch. And iinet don't communicate with dispatch or the courier, so you just sit and wait. Terrible, Terrible service. Promised 1-2 or 3-5 working days got 2 different delivery days. And nothing after 11 days and no reason given.

  • ajb_74
    Adrian Black (@ajb_74) reported

    @iiNet … can you please tell me when your Hosted Exchange will be fixed? I have been subscribing to you Service since 2013, and this completely botched upgrade and it’s impacts are appalling! When will it be fixed? Why shouldn’t I go elsewhere for my service? #iinet #broken

  • skepticalsheila
    Mindy (@skepticalsheila) reported

    @iiNet Your support line & email have been compromised! I made calls & emails to iiNet support earlier this week I ws contacted 2day by very convincing “iiNet Support” Turns out I’ve been scammed to the tune of $1000’s

  • EpicDestiny02
    Harry Schultz (@EpicDestiny02) reported

    @iiNet @IntoTheWok Also facing the exact same problem on MW2 servers with similar levels of ping change

  • dognippies
    squirrel nuts (@dognippies) reported

    @iiNet hey guys - service outage since at least 9am - what’s the ETA on resolution?

  • LPT63006398
    LP (@LPT63006398) reported

    @iiNet I requested to change plans and now my internet is down. Why would that be the way to change plans and if not, how do we fix this?