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iiNet Outage Report in Cheltenham, Port Adelaide Enfield, South Australia

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Live Outage Map Near Cheltenham, South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 18 days ago
Adelaide Wi-fi 29 days ago
Adelaide E-mail 1 month ago
Adelaide Internet 1 month ago
Adelaide Total Blackout 1 month ago
Adelaide E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • micwoodward
    m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • ScottMurphyAUS
    Scott Murphy (@ScottMurphyAUS) reported from Adelaide, South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • adamwatherston
    Adam Watherston (@adamwatherston) reported from Adelaide, South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • Kristie_Bae
    Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • jon_benj
    Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia

    @iiNet DM me and I’ll send you my customer number.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • nChef_
    Chef (@nChef_) reported

    @iiNet why my internet keeps cutting out I'm trying to stream pls fix

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported

    @seamus @iiNet @Aussie_BB It has been pretty seamless, in that I have had internet before i realised more often than not. <lodges internet order on PC on hotspot> <hotspot times out, phone goes to sleep> <uses PC on new internet, wondering how long I will be on hotspot for, hang on a minute whaatt...>

  • Aussie_BB
    Aussie Broadband (@Aussie_BB) reported

    @seamus @iiNet I'm so sorry to hear this has happened! I really hope the activation of our service happens swiftly for you so you're not without service for too long, and welcome to the family! 🥳🥳

  • berserkerLOR
    BerserkerLOR (@berserkerLOR) reported

    @iiNet Hello! My service was cut because we missed a bill and have since then paid it, just hoping to have our service restored? Currently waiting on the phone but just want to get some assistance if possible please.

  • Cloudcitymelb
    Sarah Campbell (@Cloudcitymelb) reported

    @iiNet I’ve now had no internet for 2 days, and still over an hours wait time to speak to support!

  • xoreye
    Cwowl. (@xoreye) reported

    @iinet multiple service drops nearly everyday for the past couple of weeks. In total just today 5 hours down time. Any explanation? Pretty eager to jump ship and find a better service

  • Nemspy
    Mike (@Nemspy) reported

    @iiNet @charleshawa Not working for me either.

  • possumbrisbane
    🍹Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported

    Dear @iinet. Do you guys support router problems and possible replacement

  • thanium
    thanium (@thanium) reported

    @iiNet , outage in 3108? Website says ‘no’. Checked modem etc. NBN modem keeps rebooting. Thanks

  • Cloudcitymelb
    Sarah Campbell (@Cloudcitymelb) reported

    @iiNet will be canceling my account today. Absolute nightmare trying to get any kind of support or customer service. It is faster and easier to switch to a new ISP than to wait for you to fix my current connection!