iiNet

iiNet Outage Report in Cheltenham, Port Adelaide Enfield, State of South Australia

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cheltenham, State of South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cheltenham, Port Adelaide Enfield, State of South Australia 12/13/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Cheltenham, Port Adelaide Enfield, State of South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, State of South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • Kristie_Bae Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • jon_benj Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia

    @iiNet DM me and I’ll send you my customer number.

  • adamwatherston Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • todescli Lisa Todesco (@todescli) reported

    @iiNet Yes. I then select 2 for technical support. Next I select 1 for broadband. Then a lady says being transferred. Then I get disconnected. I ended up getting my husband to call on his mobile and he got through.

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Thunderstorm went through at 935AM, no NBN service since then. Have tried everything I know how to try to get the FTTC NCD to talk to the network, no go.

  • EmsAmusement The Happy Wombat (@EmsAmusement) reported

    @iiNet Usually? I have NEVER received a text regarding planned outages.

  • Visual_Alchemy Simon Phillips (@Visual_Alchemy) reported

    Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet our network is down at Brighton Vic. I have looked on line and advice suggests no issue with network. Can you confirm?

  • mcbertyboo bertyboo (@mcbertyboo) reported

    @ZukoAU @iiNet Now that's just rude

  • KingPirateNinja Rhys Cabot (@KingPirateNinja) reported

    @iiNet Back at it with constantly dropping out internet at the modem router, just problem after problem here.. Any solutions for this

  • xXACCEXx acce (@xXACCEXx) reported

    @iiNet be like, 'Ok I'll escalate this new ticket to our senior support team.' Bruh why? This is literally the same issue i raised 2 weeks ago, i was calling to give you an update on the situation. 'but it's different' We started from the ticket on my account... It the same

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet you still have my money! I don’t want a credit I want the money back that you said you wouldn’t take for a service that you can’t provide and I haven’t had for over a month! worst customer service I have EVER encountered ! I want my money back

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet All blue lights on the NBN NCD. When the service has disconnected, the LAN LED on the NCD remains lighted constantly instead of flickering with data traffic (as you'd expect). I no longer have a connection history page in iiNet toolbox as I did with ADSL. Hard to tell how often..