iiNet outages and service status in Cowaramup, Western Australia

Problems in the last 24 hours in Cowaramup, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cowaramup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Cowaramup, Western Australia

Latest outage, problems and issue reports in Cowaramup and nearby locations:

• 
  jd_sullivan (@jd_sullivan) reported 13 minutes ago from Burnside, Western Australia

  @iiNet what’s happening with your service at Prevelly ..it’s down

• 
  jd_sullivan (@jd_sullivan) reported 40 minutes ago from Burnside, Western Australia

  @iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bruin Hutchings (@BruinHutchings) reported 4 minutes ago

  Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.

• 
  Dan Mill (@DanMillTraining) reported 6 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft

• 
  Jo Tan (@8jotan8) reported 7 minutes ago

  @iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn

• 
  Rod L (@lavo96) reported 8 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Baz Nolan (@BazNolano) reported 11 minutes ago

  Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎

• 
  Greg Bell (@gReb3l) reported 14 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 18 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Sid - NT Seniors Advocate (@tenancy_toolbox) reported 19 minutes ago

  3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

• 
  Viscount TJ (@spanner77) reported 19 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  dirtytree (@Dirtytree333) reported 20 minutes ago

  @iiNet it’s very interesting that IiNet seem not to use any of their social media since 2024. It that because of the appalling and depleting customer service like the outage in our area today that was not communicated or corrected in the 14 hours since it went off line ?