iiNet outages and service status in Cowaramup, Western Australia

Problems in the last 24 hours in Cowaramup, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cowaramup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Cowaramup, Western Australia

Latest outage, problems and issue reports in Cowaramup and nearby locations:

• 
  jd_sullivan (@jd_sullivan) reported 8 minutes ago from Burnside, Western Australia

  @iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?

• 
  jd_sullivan (@jd_sullivan) reported 44 minutes ago from Burnside, Western Australia

  @iiNet what’s happening with your service at Prevelly ..it’s down

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Late Stage Capitalism Queen 👑 (@NatMcNazz) reported 1 minute ago

  @iiNet My internet’s down, please help. 🙏

• 
  Greg Bell (@gReb3l) reported 2 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  💧Maria Sofi (@mariasofi) reported 3 minutes ago

  @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

• 
  Books (@Books4566) reported 3 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  @DouglasColquitt (@douglascolquitt) reported 5 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 11 minutes ago

  @iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account

• 
  freddstid (@freddstid) reported 12 minutes ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 16 minutes ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡

• 
  Paul Duthie (@pduthie_au) reported 21 minutes ago

  @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

• 
  AEB AEB1@bsky.social (@AEBayley) reported 23 minutes ago

  @iiNet what the hell is wrong with you. 6 email messages [1 after other)+ 3 text about same payment is HARRASSMENT, especially after same last month and issue rectified with details AND spoke to your offshore account mgt Stop already and lift your appalling customer service