iiNet outages and service status in Cowaramup, Western Australia

Problems in the last 24 hours in Cowaramup, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cowaramup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Cowaramup, Western Australia

Latest outage, problems and issue reports in Cowaramup and nearby locations:

• 
  jd_sullivan (@jd_sullivan) reported 18 minutes ago from Burnside, Western Australia

  @iiNet what’s happening with your service at Prevelly ..it’s down

• 
  jd_sullivan (@jd_sullivan) reported 19 minutes ago from Burnside, Western Australia

  @iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julia Lawrinson (@julialawrinson) reported 3 minutes ago

  @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?

• 
  shane myles (@shanemyles23) reported 8 minutes ago

  I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

• 
  Motherofopinion (@MotherofOpinion) reported 10 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  Rory Bunk (@RoryBunk) reported 11 minutes ago

  @iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 20 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  Rod L (@lavo96) reported 20 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Campbell Henderson (@campbehenderson) reported 21 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  lune (@llunesy) reported 24 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  Diane Dromgold (@DianeDromgold) reported 25 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Anth (@Anth_Bo) reported 26 minutes ago

  @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on