iiNet

iiNet Outage Report in Kensington and Norwood, Burnside, State of South Australia

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kensington and Norwood, State of South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kensington and Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kensington and Norwood, Burnside, State of South Australia 12/10/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington and Norwood, Burnside, State of South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Kensington and Norwood, State of South Australia

Latest outage, problems and issue reports in Kensington and Norwood and nearby locations:

  • ScottMurphyAUS Scott Murphy (@ScottMurphyAUS) reported from Adelaide, State of South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • jon_benj Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia

    @iiNet DM me and I’ll send you my customer number.

  • adamwatherston Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

  • Kristie_Bae Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • micwoodward m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, State of South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PazingtonIII Andrew Parry (@PazingtonIII) reported

    @iiNet After 2 days, it’s back. Poor form, no redundancy, outage notices with no detail. Rumours the problem could have been resolved sooner if the appropriate staff where located in Geelong. With wfh, probably need residency, 4g in modems.

  • Platy_aus platy🗿 (@Platy_aus) reported

    @iiNet has been down in Grovedale area again for 2 hours?? Twice in two weeks, what’s going on?

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @iiNet i am hoping i can get help here ???... am trying to set-up my new sim and it asks to go online and activate it.. but can NOT do that as it first asks for a verification code from the same sim/mobile number, that has not yet been activated, so how to enter my 'toolbox" ??🙏

  • jerann70 Jeremy (@jerann70) reported

    @iiNet Hah! We just had a >36hr broadband failure, with no proactive comms to let customers know what was going on. Fault took >24hrs to id & 12 to fix. 1000s of customers in Highton, Belmont and Grovedale. Website was no use. No response to social media queries either. Don’t recommend.

  • Benny_Mitch Benny Mitchell (@Benny_Mitch) reported

    @iiNet my internet just keeps dropping out every 10min, rebooted the modem and NBN says everything is fine and so does your website but it’s not fine, can you help?

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @yeppoon @iiNet @Telstra 2 minutes later, "maria" answered the phone and was able to inform me that the department i need to fix the issue, closed an hour ago... 1 hour after they put me on hold(been waiting 2+)... she was very helpful, giving me a direct number to ring in the morning, when they open.

  • LBaddrivers London BadDrivers (@LBaddrivers) reported

    @Platy_aus @iiNet same down here also, nothing reported on iiNet or nbnco

  • yeld_tamsin Tamsin Yeld 🏳️‍🌈🎶♿ (@yeld_tamsin) reported

    @iiNet ok, so you told my partner our phone wd be back on yesterday. still nothing today. any idea what the issue is please @iiNet ?

  • bikeboy1976 bikeboy1976 (@bikeboy1976) reported

    @mcewenrobbie @Telstra @iiNet can you help Robbie to make the switch

  • Ocean4011 Helmut (@Ocean4011) reported

    @lsd2ez_ @iiNet USE? Wtf