iiNet Outage in Prospect, State of South Australia

@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

@iiNet DM me and I’ll send you my customer number.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

@Crashmount_ @iiNet Wow 123.5 down / 41.9 up on same network

@iiNet NBN not working in petersham?? internet speed is ZERO MB....

@iiNet Hey guys, our @NBN_Australia connection as been up and down like yoyo all day, the Arris modem has been dropping it like it's hot. Not a few seconds after restoring a connection it'll be back to blinking it's way through a reconnection, enough time to load one page.

@iiNet why am I getting calls for NBN when I have spoken to 3 ppl and even emailed Tal in Customer Service the other day. I understand you are trying to cross sell but its ******* annoying your team aint check notes before even calling

@iiNet I don't have access to either, sorry, I'm not the account holder in this house. There's been regular slowdowns around lunchtime here for weeks, but it's intolerable today. And yes, it's a general internet issue, not limited to any specific site, device, or service.

@iiNet I don't have issues with the standard connection timeframe, I have an issue with your billing system needing a prepayment for the application to proceed adding up to 5 days delay. Once again, why is this required for existing customers and why can't this be a seperate payment???

@iiNet Thanks. I am just waiting for my user name to be updated after it was taken down in error.

@iiNet go away - just put an email contact on your web page - pretty sure you used to have one - been with you donkeys years. if the phone is down how do you expect people to contact you?

@iiNet your phone mobile system is down on the sunshine coast -cant make or receive calls. cant contact you because you have no email contact, my email doesn't use you or NBN. All you have is a phone contact.