iiNet Outage in Prospect, State of South Australia

@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

@iiNet DM me and I’ll send you my customer number.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

@iiNet lost all nbn tonight network status says working....NOT 3930

@iiNet lost all nbn tonight network status says it’s working....NOT

Seriously if i had a choice id never go with @iiNet its a joke but i made it work but now ive had internet down for 2 to 3 days and its ridiculous. Im sick of having to deal with bad internet especially in a rural area.

@iiNet Hi. Can you please look into an issue with having no internet access on my network for 3351. Done all my resets and troubleshooting.

@iiNet hey there, I'm having a problem with my NBN box it's making a clicking sound and I have no internet or home phone can I please get some help, thanks

@iiNet I think there’s something wrong between you and @Microsoft @XboxANZ as Xbox game update speeds are always slow <1Mbps but every now and then can spike to ~20Mbps. 10GB updates has taken 4hrs and still has 4.2GB to go. No issues with PS4 or Switch updating games. NBN 100/40

@iiNet Hey, i need to extend INV#123180115 as far as possible. But i am having trouble with the IVR, i keep being disconnected when calling. Can you arrange someone to call me on the number on my account ending in 416?

@iiNet my parents’ iinet NBN service is down. They are both in their late 70s & are struggling without a phone - fix this please.

@docker_dave @iiNet I pretend to go along with it, then scream that there is porn on my screen. Then I say, 'Hang on, that's your mother fellating a donkey!'

@NBN_Australia @iiNet surely you realise why people get frustrated by all this handballing back & forth... ISP network status page sends us to NBN network status page, then NBN sends us back to ISP, who say they require our account details before they can give us any info on a known NBN outage