iiNet Outage Report in Prospect, State of South Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Prospect, State of South Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Prospect and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (75%)
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Total Blackout (13%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Prospect, State of South Australia
Latest outage, problems and issue reports in Prospect and nearby locations:
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations
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Kristie Baehnisch
(@Kristie_Bae) reported
from
Adelaide, State of South Australia
Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me
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Jonathan Benjamin
(@jon_benj) reported
from
Adelaide, State of South Australia
@iiNet DM me and I’ll send you my customer number.
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Fresh PrinceofBelair
(@trimbowlme) reported
from
Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day
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Adam Watherston
(@adamwatherston) reported
from
Adelaide, State of South Australia
@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings
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matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.
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BC
(@BCRSDivisioN_) reported
from
Adelaide, State of South Australia
Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.
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m i c h a e l ¯\_(ツ)_/¯
(@micwoodward) reported
from
Adelaide, State of South Australia
@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩
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Scott Murphy
(@ScottMurphyAUS) reported
from
Adelaide, State of South Australia
First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Earsman
(@earsman_paul) reported
@iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service
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Mel Kettle 📖🎙🤗
(@melkettle) reported
Internet issues sorted (for now - tech coming during the week to fix it, thanks @iinet). Now time for some boring housework, my BAS (even more boring), some meal planning and lots of disco music to liven it all up!! #discodiva
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Jspar
(@Jspar3) reported
@iiNet been waiting two months for my connection which is meant to be done at 8am tomorrow morning. Suddenly get a message five minutes ago it's been changed to the 29th, when I'm not even in the state. Customer service line is closed, sweet service..
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet But still bad service
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet As I told you other colleagues I would not last anything here is I didn’t trouble shoot first! #patronising!
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Matt Swards
(@mattswards) reported
How you know your just a number and not a customer at @iiNet - you get sent promotion material for the exact same plan you’re signed on at the same address.
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Jess
(@Taydistrict11) reported
Anyone know of another internet service? My internet isnt working and @iiNet had the nerve to call and ask me to switch to nbn when there normal internet isnt working for me!!!
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#RichardFromPhotoOps
(@RichardTuffin) reported
Ten years an @iinet customer and by far and away the worst customer experience I've had with them this week. And none of it my fault - unless you get into the absolute minuture of their frigging customer service agreements. So much for client loyalty.
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Pina Rigos
(@pina456) reported
@iiNet been a customer for 20 years.. paid for premium Nbn service that was faulty for 7 months.. after requesting to cancel with total frustration they sent out a Nbn technician who found the Nbn box faulty and replaced it. Iinet offered a 3.29 credit! A joke!
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet What am I paying a service for???? Not working again!