iiNet Outage in Two Wells, Mallala, State of South Australia

@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

@ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

@iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

@iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

@iiNet DM me and I’ll send you my customer number.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

@iiNet Hi iiNet, my nbn appears to be down in Glen Iris, Victoria. Any info for me?

@iiNet That test was via a Wi-Fi connected iPad. It’s a few hours later and I’ve done a test from the desktop and from a Wi-Fi connected iPhone, and it’s now over 20 Mbps. But for the last week or so it’s been erratic, can tell because our Ethernet-connected Apple TV has been very slow.

@iiNet hey if I called earlier reporting a problem and the problem is now fixed but a technician is coming tomorrow, do I need to call to cancel that or is it still good that they come check it anyway?

@iiNet I received an email saying that the promotion period under which I purchased my service would soon end and would now be billed at the rate of $5 per month- does that just mean my bill will increase by $5 a month?

@iiNet Oh right How silly of me You want ME to enable a fix for bad coding Not going to happen Thanks for the response Peace out

C’mon @iiNet @NBN_Australia this is absolutely ridiculous. Down multiple days in a row - insufficient notifications. Missed critical meetings and tasks

@iiNet 1/ You updated the Fetch UI 2/ It's now all show not much go 3/ Menu system is clunky , free to air doesn't work properly on first click or even 2nd on occasion Other menu [for apps etc] does the same thing It's clunky as hell Do I smell the dead hand of TPG in this ?

@Beastiano @iiNet Usually get approx 100/25 but a few times per day it either drops out or runs like this. I have complained but usually by the time I get through it has gone back to normal. So now I’ve decided to post and they might fix it

@iiNet 350359250 Do you have someone that actually understands that my home telephone service is managed through a Clipsal StarServe? If not then I will look at another provider.

@iiNet I have no service since moving. My next move will be to another provider.