iiNet Outage Report in Duroby, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Duroby, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Duroby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Duroby, State of New South Wales
Latest outage, problems and issue reports in Duroby and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@iamrocketpants) reported
@iiNet I've spoken to the call centre about FTTC nbn outage and was told it is a either a network issue or iiNet equipment issue. No updates available on your network status page. Any updates?
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Narelle
(@narelleford) reported
@iiNet any problems in Canberra at the present time?
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Ash Roy
(@AshRoyHelps) reported
@iiNet you cut off my internet for no apparent reason and now I can’t contact you. I’ve called 5 times and been on hold for ages each time! What are you doing??! Awful #customerexperience
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paradoxical
(@mpreyyye) reported
@iiNet I have been waiting now almost an hour to get through to technical support #notgoodenough
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Chin
(@shaulkathaul) reported
@iiNet Pathetic, awful service. 3 days now without internet with a weekend to come and all your tech support agents have given me is falsehoods and zero professionalism. Processes are archaic and hopeless. If this is how you treat your customers of 20 yrs, God help the new ones
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Jac
(@jac1010) reported
@iiNet @sbphoto The outage has been 8 hours, and the most recent update was 4 hours ago. Even then, the previous update was just to change the severity. Can we please get some info on what actually is wrong? And perhaps an update in the ticket that everyone is being referred to.
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Riff Jet
(@TheRiffJet) reported
Obviously @iiNet needs to re-examine their call centres in Asia. They are very difficult to deal with. Termination of a call for not understanding English, is bad customer service.
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Michael Trump
(@saintmichaelq17) reported
@iiNet Their compensation is 7 times what they charge but the damage caused was 2000 times more than what they charge …. They still win!
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Mark Dean
(@MarkDeanEmails) reported
@iiNet I am simply a humble and long suffering iinet customer
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Riff Jet
(@TheRiffJet) reported
A customer should not have to continually re register their modem details, to have the telephone number work for incoming and outgoing calls. Your system is F k ed! @iiNet