iiNet outages and service status in Duroby, New South Wales

Problems in the last 24 hours in Duroby, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Duroby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 2 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  steve new (@kipper1958) reported 3 minutes ago

  How crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope don’t return calls emails online forms

• 
  Motherofopinion (@MotherofOpinion) reported 5 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  Anth (@Anth_Bo) reported 9 minutes ago

  @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on

• 
  johnjet1 (@johnjet0) reported 9 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Patrick Sedgley (@sedgley_patrick) reported 9 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  Richard Crowden (@ScaredyCat44) reported 12 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you

• 
  Diane Dromgold (@DianeDromgold) reported 13 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Rancey (@NotAlexRance) reported 15 minutes ago

  Iinet has been down in Geelong for the past 6 hours and there hasn't been an actual update for 4 hours what is going on?! @iiNet

• 
  Kristian Liddiard (@Kliddiard) reported 22 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks