iiNet Outage Report in Wetherhill, Fairfield, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (11%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Andy Donovan
(@donovandy) reported
from
Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Read
(@DanRead3) reported
@iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??
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Amanda Ralph
(@ralphytown) reported
So @iiNet any ETA on restoration of services? Are u admitting that you have no back up plan and only a single set of servers in #WA that fail as soon as temp exceeds 42 degrees? #iinet
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Anthony Butt
(@buttman65) reported
@iiNet Why has it taken 24 hours to post a message. In this day and age of social media, a message to advise that there issues would have been appreciated.
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Mike
(@Nemspy) reported
@iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.
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Sue Davis
(@Sueberry2) reported
@iiNet In South Australia (and email down for the last 24 hrs + and counting) am looking forward to the compensation due to YOUR outage on my next billing invoice. 🙄
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Whither democracy & humanity?
(@dianemcostello) reported
@iiNet My most recent email was nearly 26 hours ago. Regular updates would be appreciated. Even to say that you have found the problem, or have found it but ....
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Silens Mortalis
(@SilensMortalis) reported
@iiNet @roger_groom After a day it is considerably more significant than an “inconvenience”. It is about time iinet owned the problem it has created through its apparent negligence,
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Simon Oliver Wright
(@euphospug) reported
@Nemspy @jen_vevie @iiNet They USED to be WA company, and their customer service was second to none, then after they were bought by TPG (NSW company) it all went to ****
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Amanda Ralph
(@ralphytown) reported
@DemographyOz @mercernany #iinet are trying to pretend it’s an isolated issue but it is widespread, nationwide. Day 3 now of email down @iiNet
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Richo Snrub
(@whoisricho) reported
@iiNet is it just an email outage? I haven't had any internet connection for the past 24 hours.