FOXTEL Outage Report in Cairns, State of Queensland
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of FOXTEL reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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FOXTEL Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Foxtel @FOXTEL_Help what a disgusting organisation! Appalling customer service. No compassion, no care!!! During these tough time your true colours have been shown!!!!
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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jordyn
(@mayasnoah) reported
**** off foxtel go literally the worst platform to chromecast
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OKC Thunderama
(@OKCThunderama) reported
@FOXTEL_Help Thanks but that doesn't help as the footy is on now. When will the replay of qualifying be uploaded?
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elliphont #FirstDoNoHarm
(@elliphont) reported
@jessmcguire @Foxtel Cancel and get her something better? Then proceed & ensure she gets a refund .
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goldhunter
(@coolygold) reported
@PirateZoolander @jessmcguire @Foxtel me too overpaid $4000 never paid back and absolute c%$&s to deal with i just gave up.
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Keith Pendleton
(@KeithPendleton1) reported
@Foxtel your customer service sucks. I have called your technical support line, and it just goes in circles. I want to talk to a technician to fix my fault and you make it impossible!
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Jarrod Hall
(@Jarrod_Grimace) reported
@Foxtel @jessmcguire Foxtel - should never had come to this point - should have been an auto refund.
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Wouter Wurth
(@WurthWouter) reported
@evaleucien @theprojecttv @Foxtel Sounds like a “fair trading“ issue.
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Ken Swift
(@freakWSA) reported
@FOXTEL_Help @Foxtel how useless is your service to your customers? I paid to watch UFC276 & can’t view on tv or on phone. Your Customer Support is non existent, waited on phone for 1h then get cut off, online chat cuts off, no reply on your Twitter Help. #UFC276 😡 #foxtel
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Col
(@Yaesuuser) reported
@FOXFOOTY Why do Foxtel commentators pronounce ick Vlaustins's name as as Vlaustone, it sounds so stupid when it is clearly TIN, not TONE?
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Connor
(@connorbradley4) reported
@touringsun @evaleucien @Foxtel They didn’t “give her a credit”, the payment just put her bill into credit as every creditor does when you overpay your bill. As soon as the customer’s daughter requested a refund it was done. These companies don’t manually check every account to ensure they’re not overpaid.