FOXTEL outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of FOXTEL reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  SLAV (@therealslav84) reported 13 minutes ago from Cairns, Queensland

  @Foxtel @FOXTEL_Help what a disgusting organisation! Appalling customer service. No compassion, no care!!! During these tough time your true colours have been shown!!!!

• 
  SLAV (@therealslav84) reported 17 minutes ago from Cairns, Queensland

  @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

• 
  Kate Cunningham (@KateHamilton88) reported 17 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Trav (@_23maxi) reported 26 minutes ago from Cairns, Queensland

  Anti **** function just kicked in. Foxtel speared in. God watching @stkildafc is hard. #AFLPowerSaints

• 
  Daniel Rose (@dgr_dgr) reported 43 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Straya!!! Love it and Live it. (@Mansell05) reported 2 minutes ago

  bye bye @kayosports, you have eebn shocking... Hello @Foxtel, dont let me down like Kayo

• 
  Toby Cook (@MrTobyCook) reported 2 minutes ago

  @BingIsBackBaby @Foxtel @FOXTEL_Help I’ll try that. It’s hard because the product website says one thing and their staff say another. But yes I’ll call next week and eventually I’ll get it sorted. But yeah, horrible experience every time I have to adjust anything. Terrible call center except for the Australian one.

• 
  Sam (@yma6rocks) reported 4 minutes ago

  @jpfc80 @Foxtel There’s an outage for some boxes!!

• 
  John Smith (@JohnSmith28378) reported 8 minutes ago

  @SnoogThe @FOXNRL @Foxtel Vossy sounds legit sick. Cronk is awful though

• 
  SydneyCityTV (@SydneyCityTV) reported 10 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Sam (@samster99_) reported 10 minutes ago

  First world problem but looks like Foxtel choosing not to show the first 10 mins of the Freo game because of the delay in the other game? #aflfreodees

• 
  NotoriousCYP (@NotoriousCYP) reported 11 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  catherine (@CathP82) reported 11 minutes ago

  @AdyLady9969 Where I work the residents had there foxtel cut off & now if they came in past last November they only get 1 meal choice & can't have even gave a glass of wine unless they pay the extra to go classic service . These head office people are just money hungry & do not care

• 
  anankerv (@anankerv) reported 11 minutes ago

  @Foxtel you would reward my loyalty by cutting my subscription by half and rewarding me by cutting the price for me What a joke #cancel

• 
  Where's the ***? (@ogsubtlemenace) reported 12 minutes ago

  @onepercentas There was a period around December 2025, where I couldn't access my account whilst I was in Far North QLD due to licencing issues. I was being redirected to a Foxtel subscription. Which considering Kayo is now $46/month, would possibly have been better value.