FOXTEL Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of FOXTEL reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (29%)
• Total Blackout (13%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Kate Cunningham (@KateHamilton88) reported 9 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  SLAV (@therealslav84) reported 11 minutes ago from Cairns, Queensland

  @Foxtel @FOXTEL_Help what a disgusting organisation! Appalling customer service. No compassion, no care!!! During these tough time your true colours have been shown!!!!

• 
  SLAV (@therealslav84) reported 40 minutes ago from Cairns, Queensland

  @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

• 
  Daniel Rose (@dgr_dgr) reported 47 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine Quinn (@ChristineQuinn3) reported 30 seconds ago

  @FOXTEL_Help our Foxtel box won’t switch on and 2 hours wait on the helpline. Is there a problem with Foxtel iQ3 in Brisbane!!?

• 
  Aneesha Bakharia (@aneesha) reported 5 minutes ago

  @Foxtel I've got an outage in Mt Gravatt 4122 - no signal on coming in and the on switch is yellow

• 
  MatH (@MatyH23) reported 8 minutes ago

  @FOXTEL_Help @Robhere59 Hi I’ve sent you a DM as resetting my IQ3 multiple times has not resolved the issue

• 
  Pollywatch (@Pollywatch) reported 8 minutes ago

  @SkyNewsAust What about the people who have taken their Foxtel boxes down to the post office because of the ratbag commentary on Sky?

• 
  Trevor Sellman (@tsellman) reported 11 minutes ago

  @FOXTEL_Help Hi foxtel help, do your "Loyalty Outbound " department ever call back ? I missed their call, range back twice and left messages...been over a week now. Thanks

• 
  Wayno (@kts350) reported 11 minutes ago

  @FOXTEL_Help hi my wife is trying to stream a movie and it keeps either buffering or just turning itself off, ive just checked my internet and that is working properly so it isnt a net issue

• 
  Kevin Perry (@kevinperry) reported 14 minutes ago

  For @Foxtel customers experiencing tech issues tonight with IQ boxes. I'm told the problem might be if you have Ethernet and WiFi connected to the box. Try removing one of these and let me know if it fixes it.

• 
  MatH (@MatyH23) reported 17 minutes ago

  @FOXTEL_Help Still unresolved, which is incredibly frustrating. What is the issue and why can’t your engineers fix it? Have also sent a PM.

• 
  atefooterz ‏ (@8footerz) reported 17 minutes ago

  @sallyrugg Now rule #1 in tv ratings = Thursday night is a death trap. Years of research shows this. Murdocracy privy to even more accurate ratings via foxtel data. Decision to move the show was to help demise. Host secondary issue.

• 
  Dianne (@beachsidedi) reported 18 minutes ago

  @FOXTEL_Help I waited over an hour for tech support chat only to get to number 2 in-line & told no tech available so have booked technician to visit my house but first available appointment is 7 days away!😡. My iQ4 stuck on standby..I hope your tech issue is fixed soon & it fixed mine.