TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3006 and 3001.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Phone (12%)
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Wi-fi (10%)
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E-mail (6%)
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Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | ||
Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Someone actually
(@SherylMinns) reported
from
Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Joshua
(@joshua_esn) reported
from
Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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_emanuelgold
(@emanuelgold3) reported
@TPG_Telecom Hi TPG, my NBN which I organised to be setup on the 10th is still not connected - 3 days late.. 3 phone calls today and the final call you transferred me but the call ended.. Can someone help get my service connected today.
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crackalackin
(@tubbsybt) reported
@TPG_Telecom I’ve sent you a DM with username. Internet is down with no apparent planned outage.
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chich_89
(@Chris08505629) reported
Not impressed with @TPG_Telecom , extremely poor call quality, requested relocation and am being advised it will take 2 days longer than the requested date. Currently looking for a higher quality service provider. @Aussie_BB ?? Is that you?
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zahid alokozay
(@alokozay_zahid) reported
@TPG_Telecom my internet is not working. Can you check my status? Also your call line is off for support..
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Verushka, an editor
(@SydneyEditor1) reported
@TPG_Telecom Sure, let’s do that since your customer aervice is leaving me hanging on a dead line at the moment. Check your messages
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Verushka, an editor
(@SydneyEditor1) reported
@TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.
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Steve Kerr
(@sgrkerr) reported
@TPG_Telecom @SlowLoke can at least confirm if this is an outage?
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Orandon Bwen
(@adultsad) reported
@SlowLoke @TPG_Telecom tfw you go to the coinstar and it's not working
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DaneSloftus
(@danecnob) reported
@TPG_Telecom My internet has been playing up since 5pm, I currently have no connection, have you addressed this issue? Is it Sydney wide? Im in postcode 2232
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Resham
(@singha_r85) reported
@TPG_Telecom hi Tpg. Internet is not working and your contact centre won't take calls. Unfortunately I have to work and need the internet which means I will needing to work extra hours to male up for lost time. Can you 0lease advise why no calls are going through??