TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
Check Current Status
E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 13 |
| Melbourne, VIC | 11 |
| Adelaide, SA | 10 |
| Brisbane, QLD | 2 |
| Perth, WA | 2 |
| Hobart, TAS | 1 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Vinodh Murthy
(@Vinuodh) reported
@TPG_Telecom Hi, my NBN service is down from morning. I didn't get any notification for planned outage. Can you pls check and advice.
-
TheTwitch666
(@Gav_82) reported
@TheoKyrillidis @TPG_Telecom Try just resetting the modem, I had the same issue the other night, after the work I got like 30mbps down, after the reset it was back up to over 200
-
BTS⁷ MMM DC FanDad
(@BTSFanDad) reported
@TPG_Telecom Is there an outage in Box Hill, VIC area?
-
BenMiles
(@benjmiles) reported
@TPG_Telecom If that's the case then I will be advising this and future customers to avoid your email service and use the far superior a more secure @gmail or @Outlook and just redirect their tpg mail to that address. No IMAP, my Gods! You know it's the 2020's right?
-
Annie Courtney
(@4nnieMaguire) reported
Gave up on my previous providers #NBN speed and moved over to @TPG_Telecom #5G 8mths ago. Paid every bill on time and then missed one payment, called for a 6 day payment extension and was told you couldn't help! Working from home using mobile hotspot because TPG_Telecom #failed😠
-
dee
(@deehere92) reported
@TPG_Telecom Hi why did you terminate my number even if I logged in to update the payment? +6491474449
-
Endareth
(@Endareth) reported
@TPG_Telecom Wasn’t a service difficulty, was in relation to your recent decision to use a sub-par SMS-based MFA implementation, despite all industry concerns with it. My email was completely un-read, and I have zero confidence my concerns will actually be forwarded on to appropriate people.
-
BenMiles
(@benjmiles) reported
@TPG_Telecom How can a customer auto forward their TPG email to another email address? Your "post office" doesn't have an option for this.
-
BenMiles
(@benjmiles) reported
@TPG_Telecom Hi guys. What are your IMAP settings? I'm trying to set up a customer and it's rejecting their login details. Please don't tell me you only offer POP.
-
Nihal
(@Nihal73748) reported
@TPG_Telecom just called TPG and was advised of NBN Outage. Thank you
-
Mike 🌿🌐🎶📚
(@Mike_Clear) reported
@TPG_Telecom 1/2 Cancellation request 1st made in May!! A July request finally resulted in "We have received the following request for your TPG Mobile service: Request: Cancel Service Plan: Small v2 ....."
-
Mike 🌿🌐🎶📚
(@Mike_Clear) reported
@TPG_Telecom 2/2.... "Order reference:1003070308 Customer reference:1191728375 We'll send another email once this request has been completed" No such email was received Cancellation has finally been effected; the monthly deduction does not appear to be made as it did for May, June and July
-
Laura Defeat'her
(@xmydyingrosex) reported
@TPG_Telecom how can you bump the prices when I’m on a contract for a set time frame and set amount. I would have thought you could only raise the prices once the contract had ended. Also when I’m constantly getting outage notices how can you
-
Dmitry Yakhnov
(@yakhnov) reported
@TPG_Telecom your decision to introduce MFA upon login without the ability to disable this feature was the trigger point for me to look around for another supplier.
-
asian man boy
(@kevinfood2016) reported
@TPG_Telecom I live in Clayton South my Internet is down
Check Current Status