NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000 and 2020.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 05/18/2024 10:30

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • SElizaP 🐨 Suburban Left Wing Elite Susan 😷 (@SElizaP) reported from Sydney, State of New South Wales

    @nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PlasticStannn Plastic Stan (@PlasticStannn) reported

    @ColdBlueStars_ ITS THE WORST OMG I THOUGHT NBN WAS SUPPOSED TO BE BETTER NOT EQUALLY BAD

  • iFobbOz iFobbOz 💉💉🍻 (@iFobbOz) reported

    @Leo_Puglisi6 NBN and mobile Coverage must be bad in her area. #justSaying

  • rhealey05 Ryan H (@rhealey05) reported

    @SpinTelAU #spintel is there an nbn outage?

  • lab_proxy Proxy Lab - 🇨🇦 Radio Killed The Video Star (@lab_proxy) reported

    @KyleTGTTV @vivadirt @NBN_Australia One of the problems I had was old cables not allowing for the newer Hugh quality modems to stay connected. They replaced the line with new and I’m getting speeds and zero drops now.

  • ClawssyyJC J@©°B (@ClawssyyJC) reported

    Was anyone elses NBN down

  • bradstorch77 Bradstorch77 (@bradstorch77) reported

    @NBN_Australia @superloopau Yeah I wish I didn't have these issues Perhaps spending billions of dollars to end up with the same system we had was really stupid

  • thesammykins sammykins (@thesammykins) reported

    @ScottyDontTwit I paid $450 for the Dishy then the service is $139/month. It absolutely fluctuates but this is pretty good if you have trash tier FTTN as a stop-gap before fibre upgrades. Especially if you have Fixed Wireless or NBN Sat too.

  • eboncat Em - is 💉💉💉💉 🏳️‍🌈 (@eboncat) reported

    I just spent the last 8 hours trying to get my internet back online, switched NBN companies, got ******* fantastic discount, got connected w new company w/in 5 hours & then managed to trouble shoot until I'm connected again but with brilliant NBN. Do I need gigantic milkshake?

  • nellyja31335160 nellyjane (@nellyja31335160) reported

    @alphabeattweet Atm Telstra are hopeless call drops no nbn slow nbn since 2015 I no longer conduct any business via email as it cannot be relied upon . I’ve had optus vodaphone aussie bb & now Telstra it’s like the bottom of the barrel !

  • jordantcarter Jordan Carter (@jordantcarter) reported

    Best fast nbn service provider in Australia with symmetrical (or more-symmetrical) services? I know someone among you knows as you told me a month ago, but I forgot