NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 220 |
Melbourne, VIC | 190 |
Brisbane, QLD | 126 |
Perth, WA | 97 |
Adelaide, SA | 92 |
Townsville, QLD | 2 |
Hobart, TAS | 2 |
Ouse, TAS | 1 |
Dubbo, NSW | 1 |
Coffs Harbour, NSW | 1 |
Mount Barker, SA | 1 |
Launceston, TAS | 1 |
Brunswick Heads, NSW | 1 |
Gold Coast, QLD | 1 |
Griffith, NSW | 1 |
Sunshine Coast, QLD | 1 |
Cairns, QLD | 1 |
Foster, VIC | 1 |
Caloundra, QLD | 1 |
Millendon, WA | 1 |
Newcastle, NSW | 1 |
Bridgetown, WA | 1 |
Bendigo, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Schott
(@schottgun93) reported
@NBN_Australia which bright spark decided a Monday in the middle of a lockdown was the right time to schedule maintenance on the network in my street? Also, supposedly you claimed it was only for 3hrs but we're now 10hrs in and still no dice. How am i supposed to work tomorrow?
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Jennifer Green
(@whatjendidnext) reported
@NBN_Australia According to your website, this isn’t a planned outage and we were only told by our provider several hours into yesterday.
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davidsivaraj
(@davidsivaraj) reported
Apparently if @Telstra technicians and complaint staff can not resolve you NBN issues having dropouts, they ignore you and offer $50 for 4 months of unusable service. How are you to make Zoom calls for work? #fail #toohard #NBNfail
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Russell
(@russellofearth) reported
@Telstra Hoping you can help a friend of mine please. They tried to get NBN connected and it resulted in a neighbour getting their Internet disconnected and no one seems to be able to help. Any help would be much appreciated 🙏
-
Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@_KelloKitty Cancel the NBN! I did!
-
Maxime Aoustin
(@maxwell2022) reported
from
Sydney, State of New South Wales
@NBN_Australia keeps dropping, my neighbour reports the same issue. No outages on the NBN status page... Great!
-
Jo
(@Jo_Barnes) reported
Anyone else have trouble with #NBN. Seriously thinking about cancelling it. I dont see a point in paying for something that keeps cutting out all the time particularly when the price just went up.
-
Estelle "Geneva the Kitty" Toulmin
(@Genevathekitty) reported
Booked and NBN Technician to come out on wednesday arvo to look at what the problem is with the net. So...until it gets fixed and running smoothly again, no streams for the rest of the week and for the future until further notice!
-
LNP = Liberal News Ltd Party
(@lyingnastyparty) reported
@BTDYKnow @marquelawyers Abbott was a lunatic. He used newscorp to bring down Labor government. Newscorp always had issue with NBN as it was threatening their profit margin in foxtel. He was repitative with his messaging and slogans. Morrison is a newscorp puppet who simply is despicable and incompetent
-
Fiona Pearman
(@FionaPearman) reported
@NBN_Australia Still no resolution - now no internet for 9 days! Promised technician visits, escalation by provider. This is utterly hopeless @NBN #NBN
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Yam, defo Yam.
(@rrogerramjet) reported
So eventually we restored 4G backup, in the middle of 'your nbn outage is resolved so you don't need the 4g now, goodbye' what!!? Reseated the sim and powercycled yet again. I'm still pretty sure they did something their end. And now 4g backup works..... at 0.1Mbps. Unusable.
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Mohammad Makki
(@mohammad7175) reported
@NBN_Australia Thanks for this. There seems to be faults with the line which should be checked by NBN technician; seems to be after the lockdown! But I have been told I would never get the speed of 80Mbps or 90Mbps which i used to receive in the previous place and that’s because of the lines!
-
Megan Richmond
(@GirlRicho) reported
@JTheprick Yup. But our NBN is down for 3 days! So I’m basically without any entertainment for another 48 hours! I got the house to myself today though yet spent most of it on here because I realised I’d have to pull out the record player if I wanted to crank some music!
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Patrick Melville
(@pattymelvile) reported
There's now a stronger incentive to hold $TLS. If shares are bought back, this will boost EPS in the meantime which could lead to a further re-rate. If its 5G rollout continues to go well, it could move away from low-margin NBN reselling and bypass the fixed-line network entirely
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Tony from Melbourne
(@TonyLisk) reported
@AlboMP @DonishaDuff Why worry what they do. Will you fix uni fees, rebuild local manufacturing, ensure privacy and freedom, and fix the NBN? Doubt it. Just keep complaining about oppression and filling positions by quota...