iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 36 |
| Sydney, NSW | 21 |
| Melbourne, VIC | 18 |
| Perth, WA | 16 |
| Brisbane, QLD | 7 |
| Canberra, ACT | 4 |
| Launceston, TAS | 1 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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ItsJustAlexAU
(@ItsJustAlexAU) reported
@iiNet my internet service has been disconnected, but the bill has been paid..can someone help get it back up?
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Jonosc
(@jonosc11) reported
@iiNet Geelong cable? Down?
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Rhi Sceney
(@Rhi8375) reported
@iiNet Mobile data is still not working? It’s been over 12 hours. Where can I check mobile outages please?
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Neil Gardiner
(@TonkaPome) reported
@iiNet Can you please get someone from Australia to call me, not the Philippines. I don't understand a word they say and the call quality is terrible and keeps dropping out and if I don't answer their call they close the ticket.
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Voice0fTreason
(@Voice0fTreason) reported
@iiNet @jonosc11 How did the incident occur? Will you be crediting users for this outage?
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Rhi Sceney
(@Rhi8375) reported
@iiNet please provide an update on mobile data issues? Cannot use phone at all without hotspotting from someone else’s device. Both internet and mobile data down! What’s going on please?
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💬 Based on your likes…
(@DanInADL) reported
I’m moving house in a couple of weeks. @iinet know this because they are transferring my service from to my new address on that particular day. So they have posted some new equipment out to me. Do you think they have sent it to my current address or the house nobody lives at?
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kael
(@Kqels25) reported
@iiNet PC's wifi card **** the blanket. apologies for the passive aggressive message; this was not your guys' fault.
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Zimboy
(@Zimboy_Rob) reported
@iiNet I just changed my nbn over to you guys. I've hooked up new modem and have internet access. Do I need to cancel my service with old provider or was that done automatically?
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Dotti
(@dottisworld) reported
@iiNet #iinet How hard is it to cancel your account?? I spoke to a CS rep on Friday 5.30 and was assured the account would be cancelled. No email to confirm it so rang this morning, no cancellation recorded. Now on hold to customer care after talking and explaining the whole..
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Dee Em
(@SnazzyEm) reported
@thebigjobowski @iiNet I’ve only ever had bad experiences with them. So sorry :/
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🌻🇺🇦 🇺🇦🌻🌻Ash 🌠 🌠🌻🌻🇺🇦 🇺🇦🌻
(@rebuhsa) reported
@iiNet The internet seems to be down in Geelong
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Mel Kettle 📖🎙🤗
(@melkettle) reported
Anyone else having @iiNet issues? In 4551 - has been on and off for a few days, nothing showing up on the website... Luckily I have a lot of data on my phone so can tether, but it's not ideal when running online masterclasses #frustrating
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Rhi Sceney
(@Rhi8375) reported
@iiNet @jonosc11 IINet why is mobile data down as well?
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Da Costa
(@Beastiano) reported
@jonosc11 @iiNet Still down in Belmont
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