iiNet Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (61%)
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E-mail (17%)
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Total Blackout (8%)
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Phone (8%)
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Wi-fi (6%)
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TV (%)
Live Outage Map Near Sydney, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Sydney | Internet | |
Sydney | Total Blackout | |
Sydney | Internet | |
Sydney | Internet | |
Sydney | Internet | |
Sydney | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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James Humberstone 💉🌈 (he/him)
(@JamesHumbers) reported
@NBN_Australia you came to fix our internet twice this week but couldn’t. Our ISP @iiNet let us know on Weds they had again told you not fixed but still no booking from you to come back. Kids in lockdown… it has been weeks… we need it fixed!
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Mike Stockton
(@TheMikeStockton) reported
Hey @iiNet how come nothing on your website is working today? No webmail, no support.
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Julian Griffin
(@JoolzCheat) reported
Hey @iiNet would it be possible to get an urgent response to tech support (ref: 359671153). 5% packet loss in SA FTTB ongoing for past few days. Intermittent over past few months
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Mark Capps
(@ausmark) reported
@iiNet Hey there - I'm not having much luck with your customer service. Is your response time >4 days atm? Or can you give me a direct email address to someone?
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venessapaech (rhymes with cake, she/her)
(@venessapaech) reported
Absolutely useless trying to get help from @iiNet . More than a week now of 1990s quality internet.
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Pete Perth
(@peteperth) reported
@iiNet Reliability would be the main thing. Not having your service drop out the majority of the time I start MYOB would be great. 5 different computers, 3 locations, so many support calls. The amount of hours that I spend power cycling per week is so disappointing. Already leaving.
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benny
(@_benny4) reported
Hi 👋 @iiNet what has happened to your support? Am not impressed, am moving in a few weeks and you got the wrong address.
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Charles
(@elbisivni) reported
When you take advantage of an offer from @iinet for a month’s free slightly broader band broadband, and they charge you for it. And also for the service you disconnected a month ago. This makes budgeting so much more fun!
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Pete Perth
(@peteperth) reported
@iiNet No, we’ve been down every path. I’ll never get back the time spent waiting on hold, not getting callbacks, rehashing notes, small talk to cheer up sad CSR’s, pulling hair out, waiting on hold so CSR’s dont do notes in ACW, driving 100km roundtrips, screaming at the air. No more!
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Pete Perth
(@peteperth) reported
@iiNet We did all the support stuff. Too many locations, many hours/days spent already. Never get callbacks anyway. The service is so bad you should HR12 it for being so offensive.